As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

jawad Powerful Filters for wpDataTablesClosed   Powerful Filters for wpDataTables   Updated December 15, 2023 at 9:59pm   2 Most recent comment from Miloš Jovanović:Hi jawad,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to s ... selenii Problem with my first columnClosed Pre-purchase questions for wpDataTables   Updated December 15, 2023 at 9:16pm   4 Most recent comment from Miloš Jovanović:Hi selenii,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.- I ... Autumn Taylor ResponsiveClosed   wpDataTables   Updated December 15, 2023 at 5:03pm   2 Most recent comment from Miloš Jovanović:Hi Autumn, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Bertrand Klarna payment mollieClosed Pre-purchase questions for wpDataTables   Updated December 15, 2023 at 2:26pm   7 Most recent comment from Miloš Jovanović:Hi Bertrand,Once again, i am truly sorry for all these inconveniences caused by the current issues we have with the Mollie integration;  when we combine this issue with Klarna you reported,   alon ... Maurizio Lattanzio ate_time placeholder in notification gives wrong timeClosed   Amelia   Updated December 15, 2023 at 1:46pm   6 Most recent comment from Uroš Jovanović:Hello Maurizio,Thank you for the update on this.In the meantime, please let me know if you have any other questions. Anastasia Providers ChoiceClosed   Amelia   Updated December 15, 2023 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello Anastasia,Thank you for reaching out to us.Please check the following video on how to make this display on the front-end.Let me know if that works for you or not.Looking forward to your reply. Daniel I cannot upload the Amelia booking form onto my websiteClosed   Amelia   Updated December 15, 2023 at 1:32pm   4 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this.For that purpose, you can take a look at the following article on how to set up popup with Gutenberg. You can use the same logic with Divi as well where y ... Chris Faulkner Do Not Show table on webpage if nothing to showClosed   wpDataTables   Updated December 15, 2023 at 12:17pm   5 Most recent comment from Miloš Jovanović:Hi Chris,Just a small follow up.I am glad to see you found a workaround for your use-case, thank you for letting us know.No problem, i am happy to share any possibly useful details we have on the su ... Richard Payment status and employeesClosed   Amelia   Updated December 15, 2023 at 12:06pm   4 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for the update on this.For that purpose, you can add a tag to events for specific employees, and then add the following shortcode:[ameliaeventslistbooking tag='physics� ... Jacopo Zedda ServiceClosed   Amelia   Updated December 15, 2023 at 12:05pm   4 Most recent comment from Stefan Petrov:Hello Jacopo,Well, the employee working schedule follows the service duration. That being said, if the service duration is 45 minutes, then the employee working schedule needs to be configured to cove ... Luca Turrin How to set different color in Google calendar appointmentClosed   Amelia   Updated December 15, 2023 at 10:13am   4 Most recent comment from Stefan Petrov:Hello PixelKit and Luca,I've couldn't explain it better myself, thanks for the "assistance", PixelKit. I'll make sure that i note this as a detailed explanation regarding the colors in ... rosy refundClosed   Amelia   Updated December 20, 2023 at 8:52am   3 Most recent comment from Stefan Petrov:Hello rosy,I can see your email with the problem explained.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivat ... miguel sobre ameliaClosed   Amelia   Updated December 15, 2023 at 9:42am   6 Most recent comment from Stefan Petrov:Hello Miguel,Apologies, when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and question ... Sean Howell How to block out specific days for a specific servicesClosed   Amelia   Updated December 15, 2023 at 9:27am   2 Most recent comment from Stefan Petrov:Hello Sean,Thanks for reaching out to us.There are two places where you can configure the working hours, the Global Working Hours and the employee work hours. Please note that the employee work hours ... PixelKit Finding appointments in the Finance area is difficultClosed   Amelia   Updated December 15, 2023 at 9:00am   4 Most recent comment from Stefan Petrov:Hello PixelKit,For the time being, this is how it is designed, but I meant forwarding this to the management/developers as a suggestion, you can also do the same on our suggestion page on this link ...