Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Thijs Wieringa NotificationsClosed   Amelia   Updated November 23, 2023 at 10:33am   2 Most recent comment from Uroš Jovanović:Hello Thijs,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Jacob S Back End Calendar Not Showing EventsClosed   Amelia   Updated November 23, 2023 at 9:35am   4 Most recent comment from Stefan Petrov:Hello Jacob,Thanks for the credentials. You won't be able to see the events on the calendar if there are no employees added to the "stuff" field. As soon as you add the stuff to the event, all ev ... Mikey Amelia Customer not automatically adding to customersClosed   Amelia   Updated November 23, 2023 at 8:58am   2 Most recent comment from Stefan Petrov:Hello Mikey,Thanks for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the ... Brody When installing plugin it messed up with the divi templateClosed   Amelia   Updated November 23, 2023 at 8:42am   2 Most recent comment from Marko Davidović:Hello Brody, Thank you for reaching out to us.We do not have any issues with Divi we have integration with Divi and we can not replicate the issue on our end. Can you please send us short one minute v ... Michelle Edhouse Amelia showing unavailable slots as availableClosed   Amelia   Updated November 23, 2023 at 8:32am   3 Most recent comment from Marko Davidović:Hello Michelle, Thank you for reaching out to us.We are glad to hear that you managed to resolve this issue but may we advice you to set this up to 2500 just in case.This is integration is suppose to ... faleyras supportClosed   Amelia   Updated November 23, 2023 at 8:23am   4 Most recent comment from Stefan Petrov:Hello faleyras, Great to hear that you were able to fix the issue with the mail notifications. Regarding the error of the arrow, have you tried the URL on the other browsers? Have you tried clearing ... Frank Surget Move or Export SiteClosed   Amelia   Updated November 23, 2023 at 8:04am   4 Most recent comment from Marko Davidović:Hello Frank, You can clone your site. Other than cloning your website, there's a way to migrate only Amelia's database tables. There are around 47 tables with wp_amelia_ prefix that need to ... Michael Kramer Member DuesClosed   Amelia   Updated November 23, 2023 at 7:56am   4 Most recent comment from Stefan Petrov:Hello Michael,You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.I will close this ticket.Have a nice day! Daniel Ochoa How to show "Info block" in PDFClosed   wpDataTables   Updated November 22, 2023 at 5:14pm   2 Most recent comment from Miloš Jovanović:Hi Daniel,Regarding the export question : The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fi ... Detlef Mueller-Boeling Error MessageClosed   wpDataTables   Updated November 22, 2023 at 4:11pm   2 Most recent comment from Miloš Jovanović:Hi Detlef,This error message means that you somehow either have one or more Columns in your source Excel without a Header Name on it;Or you might have used some formatting that can not be rendered b ... Miran Urbas Export/Import tables and chartsClosed   wpDataTables   Updated November 22, 2023 at 3:56pm   2 Most recent comment from Miloš Jovanović:Hi Miran, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Marco Schnyder Every time edit a notification, increases spaceClosed   Amelia   Updated November 23, 2023 at 1:11pm   5 Most recent comment from Stefan Petrov:Hello Marco,Unfortunately, this is a known issue with the Quill editor (the library currently in use), as documented here: https://github.com/quilljs/quill/issues/2905. We are unable to replace the l ... Thierry Cadiot Nombre de colonne sur WPData tablesClosed   wpDataTables   Updated November 22, 2023 at 1:54pm   2 Most recent comment from Miloš Jovanović:Hi Thierry,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Morten Sterregaard-Feltsen Table padding not showing on homepageClosed   wpDataTables   Updated November 22, 2023 at 1:44pm   7 Most recent comment from Miloš Jovanović:Hi Morten,Just following up, once again I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience durin ... Wolfgang Freudenberger Memoryleak Amelia // Germanized for WoocommerceClosed   Amelia   Updated November 22, 2023 at 1:28pm   5 Most recent comment from Uroš Jovanović:Hello Heinz,Thank you for reaching out to us.I will have this checked with out developers to see what the status is.I appreciate your patience.