Okay

Public Tickets

Francesca Kendall since upgrading amelia not working properlyClosed   Amelia   Updated August 31, 2023 at 9:26am   22 Most recent comment from Uroš Jovanović:Hello Francesca,Please check the following article on the update option for the Amelia plugin.Updating the plugin to the latest versionLet me know if that helped you. Bastien Perie how to set password for customerClosed   Amelia   Updated August 31, 2023 at 8:54am   4 Most recent comment from Marko Davidović:Hello Bastien,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... DEOVAN Calendar not loadingClosed   Amelia   Updated August 31, 2023 at 8:42am   8 Most recent comment from Marko Davidović:Hello DEOVAN, We went on your site and now we can see that everything is fineCan you please check this form some other device and let us know how it goes?Looking forward to your reply.  Stefanie Reiter Sidebar not clickableClosed   Amelia   Updated August 31, 2023 at 8:34am   4 Most recent comment from Marko Davidović:Hello Stefanie,We try to help as best as we can but some features are not available at this time should you have any further inquiries, we kindly request that you open separate tickets for each questi ... Hans Groen Font sizes CSSClosed   Amelia   Updated August 31, 2023 at 8:32am   2 Most recent comment from Marko Davidović:Hello Hans, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you want to change the size of the font this you must do via CSS at this time.In light ... Paul Cullen Discount CouponClosed   Amelia   Updated August 31, 2023 at 8:28am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.You need to add those coupons to each event manually like thisWe designed this like this because the vast majority of our users use different coupons for d ... Christian Graf Pending payment in Woocommerce does not create a booking in AmeliaClosed   Amelia   Updated August 31, 2023 at 8:24am   11 Most recent comment from Uroš Jovanović:Hello Christian,We are working on resolving the German Market plugin and it will be resolved in the near future.Please let me know if you have any other questions. Rodrigo León Error in custom design of the formClosed   Amelia   Updated August 31, 2023 at 7:29am   2 Most recent comment from Stefan Petrov:Hello Rodrigo,Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and ... Mateus Forti Help with the Booking SiteClosed   Amelia   Updated August 31, 2023 at 7:24am   4 Most recent comment from Marko Davidović:Hello Mateus,Unfortunately, currently, this feature is not built-in in Amelia. In employee work hours you can assign several services at the same time to one emplyoee as soon as he is booked on Servi ... Lisa Brant Edit "Send access link" formClosed   Amelia   Updated August 31, 2023 at 6:59am   6 Most recent comment from Uroš Jovanović:Hello Lisa,Glad to hear that you solved this issue.Please let me know if you have any other questions. Christian Graf Redirect page after purchaseClosed   Amelia   Updated August 31, 2023 at 6:09am   6 Most recent comment from Marko Davidović:Hello Christian, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. Wolf Ferrari SMSClosed   Amelia   Updated August 30, 2023 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Wolf,Thank you for reaching out to us.For that purpose, you will have to add the phone numbers of employees on their respective settings on the Amelia/Employees page.That way, when the employee ... Rohan Yoon date and timeClosed Pre-purchase questions for Amelia   Updated August 30, 2023 at 3:11pm   4 Most recent comment from Uroš Jovanović:Hello Rohan,Thank you for reaching back out to us.It actually does not apply to what you were referring to.The new update allows you to skip the first step in the new catalog booking form and go direc ... Tony Fitzpatrick Clickable Image in the tableClosed   wpDataTables   Updated August 30, 2023 at 3:05pm   4 Most recent comment from Miloš Jovanović:Hi Tony, I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to a ... Mark event customer not creating WP userClosed   Amelia   Updated August 30, 2023 at 2:41pm   12 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for the update on this.I will have this passed to our testers and will provide you with an update as soon as possible.I appreciate your patience.