As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Michael Collinson Not All Custom Fields Available When Building TableClosed   wpDataTables   Updated December 14, 2023 at 10:28pm   3 Most recent comment from Miloš Jovanović:Hi Michael,As the custom posts/fields, are a part of the WordPress database; pulling this data can only be done through MySQL query-based tables. Please note: Using this plugin feature requires at l ... RK Bought a plugin and for some reason its dosnt activateClosed   wpDataTables   Updated December 14, 2023 at 10:23pm   4 Most recent comment from Miloš Jovanović:Hello,i can see we are writing about the same issue on two tickets.Please check the reply on this ticket https://tmsplugins.ticksy.com/ticket/3539289/.For future reference, please don't open mul ... Isaac LeMass Stripe receiptsClosed   Amelia   Updated December 14, 2023 at 10:20pm   25 Most recent comment from Miloš Jovanović:Hi Barbara,Thank you very much for sharing these details and pointers for us.We passed all of it to our developers, and we will do our best to make built-in improvements;or at least to try to create ... Pin Filtern von zwei Tabellen mit einem filterClosed Pre-purchase questions for wpDataTables   Updated December 14, 2023 at 10:12pm   2 Most recent comment from Miloš Jovanović:Hi Pin,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Dropping Coconut Transform Values not working on responsive columnsClosed   wpDataTables   Updated December 14, 2023 at 8:59pm   2 Most recent comment from Miloš Jovanović:Hi Florian,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Richard Vann custom data sourceClosed Pre-purchase questions for wpDataTables   Updated December 14, 2023 at 5:00pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Marcelo I can't activate AmeliaClosed   Amelia   Updated December 14, 2023 at 4:18pm   4 Most recent comment from Uroš Jovanović:Hello Marcelo,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Kate Cron - remindersClosed   Amelia   Updated December 14, 2023 at 4:07pm   6 Most recent comment from Uroš Jovanović:Hello Kate,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. [email protected] I would like to change the services that can be selected for the first reservation and the second and subsequent reservations.Closed   Amelia   Updated December 14, 2023 at 2:02pm   2 Most recent comment from Stefan Petrov:Hello [email protected],Thanks for reaching out to us.That's a great idea, but, unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to s ... Etienn Payment link not workingClosed   Amelia   Updated December 14, 2023 at 10:56am   14 Most recent comment from Uroš Jovanović:Hello Etienn,GLad to hear that.Please let me know if you have any other questions. Taya Raine Creating PackagesClosed   Amelia   Updated December 14, 2023 at 10:37am   2 Most recent comment from Stefan Petrov:Hello Taya,Thanks for reaching out to us.When it comes to the "Packages" features, you can configure the package duration, price, and payment options, but they need to include the services, so when th ... Robin Rental BookingClosed   Amelia   Updated December 14, 2023 at 10:25am   2 Most recent comment from Stefan Petrov:Hello Robin,Thanks for reaching out to us.Unfortunately, the plugin cannot be configured with a service duration longer than 24 hours. Each service can have a maximum duration of 24h, so the customer ... Kara Adding holidays to calendarClosed   Amelia   Updated December 14, 2023 at 7:48am   6 Most recent comment from Stefan Petrov:Hello Kara,You are welcome. Regarding the tag, you can use a different shortcode [ameliaeventslistbooking tag='physics'] if you want to show the booking form for all Events that include th ... Jana Outlook syncClosed   Amelia   Updated December 14, 2023 at 7:25am   10 Most recent comment from Stefan Petrov:Hello Jana,You are welcome, great to hear that it's working now!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Rudi Conflict with Formidable Forms ModalClosed   wpDataTables   Updated December 13, 2023 at 9:37pm   2 Most recent comment from Miloš Jovanović:Hi Rudi,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ...