As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Antreas Stirbu Request to Implement Discounts or Offers Based on Specific Daytime HoursClosed   Amelia   Updated December 18, 2023 at 10:35am   2 Most recent comment from Stefan Petrov:Hello Antreas,Thanks for reaching out to us. This may be useful, indeed, thank you for your suggestion. Unfortunatelly, currently, discounts are available through the packages or the coupon codes.Plea ... NICOLE ANDERSON Cart & CheckoutClosed   Amelia   Updated December 18, 2023 at 10:27am   2 Most recent comment from Stefan Petrov:Hello Nicole,Thanks for reaching out to us.When WooCoomerce payment is enabled, make sure that the Default Page and Redirect Page are configured properly. So, default page to Cart and Redirect page t ... Manon service offered only part of a dayClosed   Amelia   Updated December 18, 2023 at 10:10am   2 Most recent comment from Stefan Petrov:Hello Manon,Thanks for reaching out to us.First of all, make sure that the employee is assigned to services that you want to offered by him. Then, you would need to configure the employee work hours s ... Michael Heiland activating on our webpageClosed   Amelia   Updated December 18, 2023 at 10:04am   12 Most recent comment from Uroš Jovanović:Hello Michael,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Faraz Customizing issuesClosed   Powerful Filters for wpDataTables   Updated December 18, 2023 at 9:49am   2 Most recent comment from Aleksandar Vuković:Hello Faraz.We already have this functionality included in the plugin:You can use that freely.Custom code is not included in the provided support for the plugin, so we can't help you with that. Brian SalesforceClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 9:31am   2 Most recent comment from Stefan Petrov:Hello Brian,Thanks for reaching out to us. Unfortunatelly, there is no official integration with Salesforce, but you may find useful our WebHooks or Amelia API endpoints.This setting allows you to ... Bisola Oloyede Highchart MapClosed   wpDataTables   Updated December 18, 2023 at 9:22am   2 Most recent comment from Aleksandar Vuković:Hello Bisola.wpDataTables does not include all the chart types the chart engines have to offer. They need to be manually coded into the plugin by our developers.They are working on geo charts, but I� ... Vieira Pictures on tables: alt element & mobile visibilityClosed   wpDataTables   Updated December 18, 2023 at 9:18am   5 Most recent comment from Aleksandar Vuković:Hi again Vieira.I just responded to the other ticket, so please check it out.I'll close this one as it seems there are no active topics here. Do let me know if I'm mistaken. Vieira Preventing images to load on mobileClosed   wpDataTables   Updated December 18, 2023 at 9:16am   2 Most recent comment from Aleksandar Vuković:Hello Vieira.At the moment, the only way to do that would be to add custom CSS that would apply only to screens below a certain width. For example, if you're targeting screens that have a width b ... Uriahs Character limit on fieldClosed   wpDataTables   Updated December 18, 2023 at 9:02am   2 Most recent comment from Aleksandar Vuković:Hi there.The type and the character limit of database tables is only available when the table is being created:After that, the column is already written in the database, so a WordPress plugin (wpDataT ... Ed Kim Trying to make a table filter workClosed   wpDataTables   Updated December 18, 2023 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello Ed.Looking at your website, the only way you could achieve a similar filtering capability would be to add the column that would include "Bike Tour", "Bus Tour", etc. in each row where it applie ... Jay Can we set the table length (number of entries displayed per page) using a URL query string parameter?Closed   wpDataTables   Updated December 18, 2023 at 8:38am   2 Most recent comment from Aleksandar Vuković:Hello Jay.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. I will forward the idea to our developers, so they can work on ... Julien Kohnhauser Amelia Manager book appointment at any timeClosed   Amelia   Updated December 18, 2023 at 8:24am   4 Most recent comment from Stefan Petrov:Hello Julien,You are welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! miguel sobre ameliaClosed   Amelia   Updated December 17, 2023 at 5:05pm   4 Most recent comment from Uroš Jovanović:Hello Miguel,For that purpose, you need to set up a 24-hour duration for that service and set that the employee works from 00-24h.Please let me know if that works for you. Tobias Nørbygaard Export of passanger listsClosed   Amelia   Updated December 17, 2023 at 3:43pm   2 Most recent comment from Uroš Jovanović:Hello Tobias,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ...