Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Marcel Daniels Highcharts empty - too many rows?Closed   wpDataTables   Updated November 23, 2023 at 8:30pm   2 Most recent comment from Miloš Jovanović:Hi Marcel,There should be no limitation, that looks very strange as you have shown.If i understood, if you place a limit to 1000 rows in your SQL Query Table, then the Chart loads the series Data;But ... Ella Martin Amelia Time Range Filter & Available Appointments InconsistentClosed   Amelia   Updated November 23, 2023 at 3:16pm   8 Most recent comment from Uroš Jovanović:Hello Ella,Thank you for reaching back out to us.Can you please let me know (with a screenshot) which element exactly you would want to hide and I will provide you with the CSS?Looking forward to your ... Balendu Goswami Employees NotificationsClosed   Amelia   Updated November 23, 2023 at 2:40pm   4 Most recent comment from Uroš Jovanović:Hello Balendu,That is right, there is no option to set notification language for employees.In regards to your second question, yes, the customers will receive the notifications in their language depen ... Tal Cohen Problems with Events SchedulingClosed   Amelia   Updated November 23, 2023 at 2:28pm   2 Most recent comment from Uroš Jovanović:Hello Tal,Thank you for reaching out to us.1. We have noted the issue with this and passed it to our developers to have this resolved as soon as possible.2. For this purpose, you need to use the follo ... Mark pollak coupons for eventsClosed   Amelia   Updated November 23, 2023 at 2:13pm   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Jan Scheduled Nofitications Events für getaggte VeranstaltungenClosed   Amelia   Updated November 23, 2023 at 1:58pm   2 Most recent comment from Uroš Jovanović:Hello Jan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Holger Customize Page is brokenClosed   Amelia   Updated November 23, 2023 at 1:32pm   23 Most recent comment from Uroš Jovanović:Hello Holger,It will work fine even if you update the plugin to the latest version.Please let me know if you have any other questions. Carlos duration and pricingClosed   Amelia   Updated November 23, 2023 at 1:30pm   2 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for reaching out to us. Yes, it's possible to configure the custom duration and price for the service. This option can be enabled in the service settings, but in order to set ... Nael Scheduled mails aren't sendClosed   Amelia   Updated November 23, 2023 at 1:10pm   6 Most recent comment from Uroš Jovanović:Hello Nael,Thank you for the update on this.You need to add the code like this: file_get_contents("yourURL");Please let me know if that works for you. Jamie Fairclough Facebook page book now buttonClosed   Amelia   Updated November 23, 2023 at 12:30pm   4 Most recent comment from Uroš Jovanović:Hello Jamie,Thank you for clearing that up and for your patience.Please note that we develop features based on number of upvotes for certain feature requests and the priority for those features.We val ... Carlos Pricing and time servicesClosed   Amelia   Updated November 23, 2023 at 12:21pm   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.You just need to set default time slot step to 5 minutes in general settings and that is itThis should help.Best regards.  Nicholas Bozzo Any available employee by defaultClosed   Amelia   Updated November 23, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.When you set the employee selection field to not be mandatory, the "Any employee" option will be a default, but it will displayed as "Any Available Emp ... felipe marquez villena Delete ClientsClosed   Amelia   Updated November 23, 2023 at 11:38am   9 Most recent comment from Uroš Jovanović:Hello Felipe,Thank you for the update on this.Can you please provide me with the database (phpMyAdmin) access along with the screen recording of the customer deletion process?Looking forward to your r ... Marek Sinagl Format of phone number in Czech republicClosed   Amelia   Updated November 23, 2023 at 11:36am   4 Most recent comment from Stefan Petrov:Hello Marek,You can add this script to the page where the booking form is located:       window.ameliaActions = {   customValidation: function (success = null, error = null, data) {     const c ... Angélique Nunes DisplayClosed   Amelia   Updated November 23, 2023 at 11:04am   6 Most recent comment from Uroš Jovanović:Hello Angélique,Thank you for the credentials.As I could not replicate this issue, can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward t ...