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Public Tickets

Paul Sullivan formulasClosed   wpDataTables   Updated August 29, 2023 at 1:42pm   12 Most recent comment from Miloš Jovanović:Hi Paul,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Anouar Haouam NotificationsClosed   Amelia   Updated August 29, 2023 at 1:40pm   2 Most recent comment from Uroš Jovanović:Hello Anouar,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Brian Outlook Calendar IntegrationClosed   Amelia   Updated August 29, 2023 at 1:39pm   9 Most recent comment from Uroš Jovanović:Hello Brian,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Zengfu Xu SMS Notification in AmeliaClosed   Amelia   Updated August 29, 2023 at 1:32pm   6 Most recent comment from Stefan Petrov:Hello Zengfu,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond t ... Marcel TranslationClosed   Amelia   Updated August 29, 2023 at 2:01pm   7 Most recent comment from Miloš Jovanović:Hi Marcel, Our QA Team conducted their testing. We have flagged this now, officially as a bug.  It is the same behaviour for all languages, for the "Import Rules" section in this Modal,  it does no ... Robert Pothier EventsClosed   Amelia   Updated August 29, 2023 at 12:36pm   2 Most recent comment from Stefan Petrov:Hello Robert,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Ethan Bird Wrong employee being assigned upon bookingClosed   Amelia   Updated August 29, 2023 at 10:56am   2 Most recent comment from Stefan Petrov:Hello Ethan,our apologies again for the late reply. We are going to cover this topic in another ticket #3444484We go through tickets in the order in which they are received and/or responded to, so cr ... Tom Porter Changed domainClosed   Amelia   Updated August 29, 2023 at 10:52am   2 Most recent comment from Marko Davidović:Hello Tom, Thank you for reaching out to us.Can you please try and deactivate the license on the dev site and activate it then on the new one? You can do that in settings-activation there you will see ... Sarah Wefald Amelia version 6.5 doesn't display widgets on mobile devicesClosed   Amelia   Updated August 29, 2023 at 10:45am   2 Most recent comment from Marko Davidović:Hello Sarah, Thank you for reaching out to us.We do not have such a bug at this time. Can you please do a simple test for us? Please install the latest 6.6 version and see if you can see the booking f ... Julia Events list/calendarClosed   Amelia   Updated August 29, 2023 at 10:41am   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.At the moment, the only options for this are the ones that you mentioned in your query.Hope this helps you.Please let me know if you have any other questio ... FREDERIC GELINAT Editing services (it's not working)Closed Pre-purchase questions for Amelia   Updated August 29, 2023 at 10:41am   2 Most recent comment from Marko Davidović:Hello FREDERIC, I'm afraid that we didn't quite get how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best ... Ofek Sitbon Can't add any time appointment from admin userClosed   Amelia   Updated August 29, 2023 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Ofek,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not? Looking forward to your reply. Lisbel Valdés Rodríguez Label translation - Not possibleClosed   Amelia   Updated August 29, 2023 at 10:39am   4 Most recent comment from Stefan Petrov:Hello ORION PREMIER SL,i agree, but currently, there is no option for changing that label in the Customization section. Feel free to suggest it on this page - Amelia FeaturesPlease, let me know if y ... capkeltiek Update 6.6Closed   Amelia   Updated August 29, 2023 at 10:29am   3 Most recent comment from Stefan Petrov:Hello capkeltiek,nice to hear that is working now. Please, let us know if you come upon any issues with the new version. Robert Pothier ProductsClosed   Amelia   Updated August 29, 2023 at 10:10am   4 Most recent comment from Marko Davidović:Hello Robert,Yes, this option is not available for packages at this time. This is a specific requirement and unfortunately, we do not have a better workaround for this. If you want to use this you can ...