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Please note that standard item support (as defined by Envato's definition of support) does not include:

  • Customization services;
  • Installation services;
  • Writing MySQL queries;
  • Writing advanced CSS;
  • Resolving and debugging third party software and hardware issues;
  • Preparing files and tables;
  • Skype, Teamviewer calls or etc.

Support with such requests can be provided on a paid basis.