Public Tickets
dhillon5573
Is there a virus in your pluginClosed
Amelia
Updated July 17, 2019 at 10:31am
2
Most recent comment from Aleksandar Vuković:Hello dhillon5573.Thank you for your purchase.There is no need to be concerned.
Our plugin using third party packages like Curl client for PHP HTTP requests, and he has dependencies HTTP Message� ...
Pawel
Customers not being createdClosed
Amelia
Updated July 17, 2019 at 9:40am
2
Most recent comment from Isidora Markovic:Hi Pawel,Thank you for your purchase.Can you please tell me did you book this event as logged in user(Administrator)?If that is true then that is normal behavioral because you are already created in ...
petitscobyanb
LOADING ISSUEClosed
Amelia
Updated July 17, 2019 at 9:15am
13
Most recent comment from petitscobyanb:ok so i have uploaded the zip file into the ameliabooking folder and now im unzipping it within FTP. it looks like its going to take a while
Gianluigi Pellico
Enfold with Amelia PluginClosed
Amelia
Updated July 17, 2019 at 8:50am
2
Most recent comment from Aleksandar Vuković:Hello Gianluigi Pellico.Thank you for your purchase.I opened your page and saw that all three booking pages work (see attachments).Can you confirm the issue has been resolved?Best regards.
claudia
Customizing eventsClosed
Amelia
Updated July 17, 2019 at 8:38am
6
Most recent comment from Miloš Jovanović:Hi claudia,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolv ...
Gert
Amelia SMSClosed
Amelia
Updated July 17, 2019 at 8:28am
6
Most recent comment from Aleksandar Vuković:Hi again Gert.I logged in and saw the issue. The calls are being returned successfully, like the registration goes through, but there may be something wrong in the database.I see that you have Amel ...
Agenceweb_Giannarelli
More than 1 employeeClosed
Amelia
Updated July 17, 2019 at 8:21am
2
Most recent comment from Miloš Jovanović:HI David,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We do have this task in o ...
prontoetech101
Cannot create new appointment from backendClosed
Amelia
Updated July 17, 2019 at 8:07am
2
Most recent comment from Isidora Markovic:Hi prontoetech101,Thank you for your purchase.Unfortunately, at the moment that is not possible with Amelia Employee role. You can check more in our docs about Users and Roles in the Amelia WordPre ...
hanson
FAMILY REGISTRATIONClosed
Amelia
Updated July 16, 2019 at 3:44pm
2
Most recent comment from Isidora Markovic:Hi Hanson,Thank you for your purchase.Unfortunately that what you show in your screenshot at the moment it is not possible with built in features of plugin. Thank you for your suggestion. We carefu ...
webdev
Can I have different notifications for each appointments?Closed
Amelia
Updated July 16, 2019 at 9:19am
4
Most recent comment from Miloš Jovanović:Hi webdev,Unfortunately yes, the settings from the notifications settings tab is global and at the moment it can not be customized for each service to be different.But we will definitely consider ad ...
Daniela Atieh
failure to access features of PRO version after having initially Basic packageClosed
Amelia
Updated July 16, 2019 at 8:52am
2
Most recent comment from Isidora Markovic:Hi Daniela,Thank you for your purchase.You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as w ...
Bilal O.
Payment online (PayPal) doesn't workClosed
Amelia
Updated July 15, 2019 at 11:22am
2
Most recent comment from Aleksandar Vuković:Hello Bilal.These errors usually occur when you don't switch from Sandbox mode to Live mode in PayPal account. Can you check these settings, and verify you copied the Live Client ID and Live Secr ...
Malik
Paypal Payment SetupClosed
Amelia
Updated July 15, 2019 at 9:55am
2
Most recent comment from Miloš Jovanović:HI Malik,Thank you for your purchase.Sorry for late response, we are not working on weekends.Here is the link from our documentation to see how you can setup the PayPal payment option.You will see th ...
barry mann
not workingClosed
Amelia
Updated July 12, 2019 at 2:48pm
2
Most recent comment from Isidora Markovic:Hi barry,Thank you for your purchase.Sorry for inconvenience,We check page that you provide and from Network tab we can see that you create categories and employees. (attachment)For normal functional ...
Haffis
Change language / translateClosed
Amelia
Updated July 12, 2019 at 2:42pm
6
Most recent comment from Isidora Markovic:Hi Haffis,Let me know is it working when you clear all server cache.If you still have issue after this, please provide me a temporary WP-admin login for your site where this happens, so we could log ...