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  Public Ticket #2152573
Amelia Dashboard
Closed

Comments

  •  1
    Tracy Hambly started the conversation

    Hi there,

    On the Amelia dashboard the name that comes up is incorrect, it's a customer's name and not mine. Why is this happening and how do I change the Welcome _______ page to read my own name?


    Thanks

    Tracy

  •  691
    Bogdan replied

    Hi Tracy,
    Thank you for your purchase.

    That name is taken from the database which is related to the user that is logged in.

    Can you please check in your database ( phpmyadmin) what First name and last name is assigned to that user.

    You can check that in the wp_amelia_users table ( attachment) 

    Best regards.

    Attached files:  Screen Shot 2019-09-16 at 11.51.10 AM.png

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  •  1
    Tracy Hambly replied

    Scratch that, it's not a customer's name. It's an attendees name to an event and they have no profile or user profile. How has this occurred?

  •  1
    Tracy Hambly replied

    Hi Bogdan,

    I don't understand, what's a database and what do you need me to do?


    Tracy

  •  691
    Bogdan replied

    Hi Tracy,

    If you can provide me access to your site I can install the free plugin to access the database and take a look at this.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Database of your WordPress where our plugin is saving the data.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  •   Tracy Hambly replied privately
  •  691
    Bogdan replied

    Hi Tracy,

    Can you please send me the link of your site where I can log in.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net

  •   Tracy Hambly replied privately
  •   Bogdan replied privately
  •  1
    Tracy Hambly replied

    Hi Bogdan,

    Thank you very much, all fixed!

    Thanks, Tracy

  •  691
    Bogdan replied

    HI Tracy,


    Glad to hear that, you are welcome.

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic
    bogdan@touchmesoft.net