Okay

Public Tickets

Michael Expiration   Amelia   Updated 8 minutes ago   1 Most recent comment from Michael:My renewal is coming up, if I decide not to renew will the plugin stop working or will it stop receiving updates?TY Francesca Kendall Appointments - URGENT NO SYSTEM   Amelia   Updated 2 hours ago   19 Most recent comment from Francesca Kendall:you now have other people reporting this issue on tickets, when will it be fixed Andrei Question about whatsapp notification after schedule   Amelia   Updated 2 hours ago   20 Most recent comment from Andrei:Hello,Facebook login.andrei.valentin449@gmail.comE7E1CEF4C60EB2B198B6E75338BE4C75The business account is "QUICK UNITY SRL"Probably when you log in you will need 2-factor authentication. When the notif ... Oz Search Customer by Phone Number   Amelia   Updated 3 hours ago   6 Most recent comment from Oz:Thank you Aleks, I recorded a somehow shor video, perhaps this explains it better.https://linkerr.io/bEaXwThank you. Sacha Théobald Problem with Special days settings   Amelia   Updated 3 hours ago   1 Most recent comment from Sacha Théobald:Hi,I configured "Special days" for my client from 15 to 17th of April. It works for Tuesday 16th and Wednesday 17th, but not for Monday 15th. The regular slot is still available.Please see screenshots ... Chloe Leathlean Pricing all over the place   Amelia   Updated 3 hours ago   2 Most recent comment from Chloe Leathlean:Here you can see an example1 hour class £3530 min class £17.50Even though I've scheduled a 1 hour class the price is showing £17.50. I've tried over and over and over. Similar thing happe ... Sacha Théobald Notifications from customer panel   Amelia   Updated 4 hours ago   3 Most recent comment from Sacha Théobald:Hello Stefan,I've changed the notifications settings to SMTP protocol and it seems to work.Thank you for your help!Sacha Mendy Ouzillou 403 error   Amelia   Updated 4 hours ago   5 Most recent comment from Mendy Ouzillou:OK, I agree. I'm no longer getting the 403 error. Very strange but glad it is resolved. :-)This ticket can be closed. Robin Kesting Bring more people to event details for every person   Amelia   Updated 4 hours ago   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be impleme ... David Subers Booking Status Change Webhook   Amelia   Updated 4 hours ago   6 Most recent comment from David Subers:I'm not getting the same results: https://app.screencast.com/yM1LF7FyGolmcNotice how there IS an Location ID number but there is NOT a Location name.Also, I'm not getting a LOCATION or SER ... Steven Send automated email to inactive customers   Amelia   Updated 5 hours ago   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Rory Finch Appointment section not working   Amelia   Updated 5 hours ago   6 Most recent comment from Uroš Jovanović:Hello Rory,Thank you for the update on this and for your patience.Can you please provide me with the URL of your website as well and I will assist you with this?Looking forward to your reply. mark appointment time settings   Amelia   Updated 5 hours ago   4 Most recent comment from Uroš Jovanović:Hello Mark,All the times were supposed to move an hour if you have changed the time zone.Was that the case on your website?Looking forward to your reply. Mendy Ouzillou Styling of Amelia is limited   Amelia   Updated 5 hours ago   3 Most recent comment from Mendy Ouzillou:1) Others have made the suggestion about the party hat. I hope you take that seriously even though it is not upvoted high enough. This lack of professionalism on my website is embarrassing. :-(Is ther ... Shauna Foley Customer panel login   Amelia   Updated 5 hours ago   2 Most recent comment from Uroš Jovanović:Hello Shauna,Thank you for reaching out to us.I can see that you have the 7.4 version installed of the Amelia plugin installed.Can you please update the plugin to the latest version (7.4.3), test it o ...