As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Mike McDougal add booking through back-endClosed   Amelia   Updated September 9, 2019 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello Mike.I am sorry to disappoint you, but as you already know something like this is not possible with the plugin's built-in features.Booking through Amelia is considered as a "Company" whic ... Finn Can't activate the pluginClosed   Amelia   Updated September 9, 2019 at 12:38pm   2 Most recent comment from Aleksandar Vuković:Hello Finn.I see this is a duplicate ticket. Since I already replied to your other ticket I'll close this one, and we can continue there.Best regards. Fatih Karlıdağ Google Maps APIClosed   Amelia   Updated September 9, 2019 at 12:30pm   3 Most recent comment from Aleksandar Vuković:Hello Fatih.Great news, thanks for letting us know.Can you please try adding Maps Static API as well?That should fix the issue you're facing.Best regards. Michelle Employee can't add appointments from backendClosed   Amelia   Updated September 9, 2019 at 12:27pm   9 Most recent comment from Miloš Jovanović:HI Michelle,I can install the plugin on your site if you want?Best regards. lsheva Minimum PHP versionClosed   Amelia   Updated September 9, 2019 at 11:46am   2 Most recent comment from Miloš Jovanović:Hi Alex,Thank you for your purchase.There was some issue with the functions that will be updated in the future updates regarding the PHP 5.5 Nevertheless, thank you for your feedback and suggestion ... Susanna Townsend Displaying Future EventsClosed   Amelia   Updated September 9, 2019 at 11:19am   4 Most recent comment from [deleted]:Unfortunately that isn't possible with the plugin's built-in features. However, you can find a changelog at this page - https://wpamelia.com/changelog/ and see when it is being added.Best ... Rebecca MOrris Events & linksClosed   Amelia   Updated September 9, 2019 at 10:36am   2 Most recent comment from Miloš Jovanović:Hi Rebecca,Thank you for your purchase.Sorry for late response, we are not working on weekends.Unfortunately at the moment this is the design of the Event booking, we are working on more shortcodes f ... Antal Hendrix van Spronsen ShortcodesClosed   Amelia   Updated September 9, 2019 at 9:33am   4 Most recent comment from Miloš Jovanović:HI BillKracke,The next update is planned to be released in 3-4 weeks.Best regards. Tracy service bookable by contact onlyClosed   Amelia   Updated September 9, 2019 at 8:01am   2 Most recent comment from Aleksandar Vuković:Hello Tracy.You can create a service which lasts longer than employee's working hours. For example - create a dummy employee, and assign working hours Monday - 00:00 - 00:15, and then create a se ... Luke Chambers ERR_CONNECTION_RESETClosed   Amelia   Updated September 6, 2019 at 8:12pm   2 Most recent comment from Aleksandar Vuković:Hello Luke. I see this is a duplicate ticket, and I answered to the other ticket, so I'll close this one. Best regards. sodanotpop White LabelingClosed   Amelia   Updated September 6, 2019 at 3:58pm   2 Most recent comment from Aleksandar Vuković:Hello sodanotpop.Thank you for your purchase.Currently we are not planing to add white label option.Unfortunately, when you do change the logos, it will be overwritten when an update occurs. Perhaps t ... Holly Neumann Google calendarClosed   Amelia   Updated September 6, 2019 at 2:37pm   4 Most recent comment from [deleted]:Hello Holly Neumann,Thank you for the purchase! I just started to write you and saw that you already helped yourself I'm glad the problem is solved! If you have any further questions, please do n ... Mike Perez Time SlotsClosed   Amelia   Updated September 6, 2019 at 10:46am   10 Most recent comment from Miloš Jovanović:Hi Mike,Ok I followed your instructions below.-Mike Perez as the customer - use Mike Perez (Manual Override) as the employee  - select Onsite as service- start time 12:00- added 3 extras - returned ... Temper updateClosed   Amelia   Updated September 6, 2019 at 9:46am   2 Most recent comment from Miloš Jovanović:Hi Temper,Thank you for your purchase.You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as w ... Yannis TRIANTAPHYLIDES To simplify appointmentsClosed   Amelia   Updated September 6, 2019 at 9:42am   2 Most recent comment from Miloš Jovanović:HI Yannis,Thank you for your purchase and suggestion.I will forward this to my team and also I can say that this is something that we will work on for future updates.Best regards.