Okay

Public Tickets

Tania & John UpdateClosed   Amelia   Updated November 5, 2019 at 10:41am   4 Most recent comment from [deleted]:Hello Tania, I tried to login but couldn't. But I believe I will not need them now, since we deactivated your purchase code, so please try activating it now in Amelia. Hope everything will wor ... justgonz Cannot enter appointment manually from backendClosed   Amelia   Updated November 5, 2019 at 9:57am   15 Most recent comment from [deleted]:You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Erin Leigh InstallingClosed   Amelia   Updated November 5, 2019 at 9:11am   2 Most recent comment from [deleted]:Hello Erin Leigh, Thank you for your purchase!Please note that our plugin have a size of around 6 MB so if you are not able to upload the plugin through WordPress plugins page, then you need to inc ... raphael lacoste coupon eventsClosed   Amelia   Updated November 5, 2019 at 8:46am   2 Most recent comment from Aleksandar Vuković:Hello Raphael.Sorry about the inconvenience.There's a bug that got through in the last update. I'm attaching the whole installation .zip folder, so please deactivate/delete Amelia and insta ... Dongyeup Shin RefundClosed   Amelia   Updated November 5, 2019 at 8:14am   6 Most recent comment from Aleksandar Vuković:Hello again Dongyeup ShinI replied to the other ticket you created explaining how you should ask for a refund:https://tmsplugins.ticksy.com/ticket/2203861/You need to log into http://store.tms-plug ... Linda can I reuse uninstalled licence?Closed   Amelia   Updated November 4, 2019 at 2:05pm   2 Most recent comment from [deleted]:Hello Linda, Thank you for your purchase!Yes, you can. When you want to change your site to production, just deactivate the purchase code /license in Amelia -> Settings -> Activation Settings on th ... Nur Hafiz Ramadhona I can not Map Amelia Employee to a Wordpress UserClosed   Amelia   Updated November 4, 2019 at 1:53pm   6 Most recent comment from [deleted]:Hello Nur Hafiz Ramadhona, You are welcome!When you create the employee, you can add only one Location (one default location) in the Details section, but when you go to the 'Work Hours' se ... Sam Uddin Plugin ExtensionClosed   Amelia   Updated November 4, 2019 at 1:52pm   4 Most recent comment from Aleksandar Vuković:Hello Kostas.That is correct - we do not provide source code.JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not ... Terry O'Connor Cancelled/No-show appointments lose deposits (e.g. <12hrs notice)Closed   Amelia   Updated November 4, 2019 at 1:43pm   2 Most recent comment from [deleted]:Hello Terry, Thank you for the suggestion! I will add it in our to-do list. If there are more feature requests such as this one, we will definitely consider implementing it in the future. We have a l ... Nico Morgan Initial setupClosed   Amelia   Updated November 4, 2019 at 11:08am   6 Most recent comment from [deleted]:You are welcome, Nico. Hope everything will work fine If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Terry O'Connor Ability To Add Additional Customised Data fields In Booking FormClosed   Amelia   Updated November 4, 2019 at 10:29am   2 Most recent comment from Aleksandar Vuković:Hello Terry.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Amelia uses WordPress users to create "Amelia Employees" and " ... HP Subfloors Developer Company Settings can't save addressClosed   Amelia   Updated November 4, 2019 at 10:15am   3 Most recent comment from Aleksandar Vuković:Hello HP Subfloors Developer.Thank you for your purchase.I'm glad to hear the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we&# ... Luke Chambers Amelia EventsClosed   Amelia   Updated November 4, 2019 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello Luke.Thank you for your kind words.Unfortunately, for the Event booking we only have the following shortcodes available:[ameliaevents] if you want to show list of all your events,[ameliaevents ... Mark Shannon Premium features not availableClosed   Amelia   Updated November 4, 2019 at 10:11am   4 Most recent comment from [deleted]:You are welcome, Mark. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out,  Anders Analytics Google Tag Manager TrackingClosed   Amelia   Updated November 4, 2019 at 9:16am   2 Most recent comment from Aleksandar Vuković:Hello Anders.Thank you for your purchase.We haven't received any complaints that this hook doesn't work.However, in your script I don't see any URLs, like there is in our example: wi ...