As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Sebastian Holesz email notificationsClosed   Amelia   Updated May 10, 2020 at 8:00pm   4 Most recent comment from Aleksandar Vuković:Hi again SebastianThis too can be configured per service - individually. Just access the service, go to Settings tab, and under General you will see this option: kazutaka onishi Is it possible to switch the display order of first name and last nameClosed   Amelia   Updated May 9, 2020 at 11:37am   2 Most recent comment from Aleksandar Vuković:Hello kazutakaThank you for your purchase.If I understood you correctly, you were able to resolve the issue? jacogh special days for one employeeClosed   Amelia   Updated May 9, 2020 at 10:36am   4 Most recent comment from Aleksandar Vuković:Hello JeanneI'll take over from Marija, here.As far as I can see, everything is set up correctly, so if you want to use only one employee, you should assign him/her to the service, and then creat ... Hugh Multiple locations for an employeeClosed   Amelia   Updated May 8, 2020 at 7:23pm   6 Most recent comment from Aleksandar Vuković:Thanks for your feedback YoannOur development team will be working on implementing this in the future.When exactly it will be released I cannot say, but we're going through ideas about how to do ... Mateusz Question about functionality.Closed   Amelia   Updated May 8, 2020 at 6:23pm   2 Most recent comment from [deleted]:Hello Mateusz, No, unfortunately, that isn't possible in Amelia with its current built-in features. All online payments - PayPal, Stripe and WooCommerce can only be available in the booking pro ... Enzo Service Description Max character count?Closed   Amelia   Updated May 8, 2020 at 5:42pm   4 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  lopezhosting AppointmentsClosed   Amelia   Updated May 8, 2020 at 1:19pm   2 Most recent comment from [deleted]:Hello lopezhosting, Thank you for your purchase. The available time slots for the service are set by setting up employees' work hours. So, their work hours are set on a weekly basis. There isn ... Amit customization of day, date and timeClosed   Amelia   Updated May 8, 2020 at 1:09pm   4 Most recent comment from Aleksandar Vuković:Yeah, Amit, that's it.It looks quite well as far as I can see. Leroy Not letting people man an appointmentClosed   Amelia   Updated May 8, 2020 at 12:14pm   4 Most recent comment from Aleksandar Vuković:Hello LeroyThank you for your purchase.I'm sure there's something not configured correctly, since the plugin works just fine.Please check what time zone your WordPress General setting says, ... Adam Davis More than one employee at one meeting?Closed   Amelia   Updated May 8, 2020 at 11:01am   2 Most recent comment from [deleted]:Hello Adam Davis,Thank you for your purchase. Unfortunately, it isn't possible to add two or more employees to one meeting in Amelia with its current built-in features. The only work-around is ... Briony Cullin Event bookings not showing up in AmeliaClosed   Amelia   Updated May 8, 2020 at 10:55am   7 Most recent comment from Aleksandar Vuković:Hi again BrionyThank you for the credentials.However, I see WooCommerce hasn't been enabled as a payment option in Amelia:Also, I don't see the "Appointment" product in WooCommerce, which ... Daniel Sissons One Employee in multiple locationsClosed   Amelia   Updated May 8, 2020 at 10:43am   2 Most recent comment from [deleted]:Hello Dan, Thank you for your purchase.  There is a possibility to set the employees to work on different locations at different times. You choose one default location in the Details tab for that e ... Bruce Alfred Employee User SetupClosed   Amelia   Updated May 8, 2020 at 10:28am   2 Most recent comment from [deleted]:Hello Bruce, Thank you for your purchase. The reason why you can't find yourself is because you have an admin user role, employees in Amelia can be connected to the Amelia Employee user role on ... Marcha Hide choosing employeeClosed   Amelia   Updated May 8, 2020 at 6:04am   2 Most recent comment from Aleksandar Vuković:Hello MarchaThank you for your purchase.Yes, that can be done with some custom CSS.Can you please provide me the URL to the page where the booking form is, and I'll gladly provide the code? Yoann Next available slotClosed   Amelia   Updated May 7, 2020 at 4:18pm   4 Most recent comment from [deleted]:You are welcome, Yoann. I will add it to our feature requests list so it can be considered for implementation in the future. If you have any other questions or issues feel free to open a new ticket ...