Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

THOMAS M KAMPLAIN WooCommerce Products Not showing upClosed   Amelia   Updated March 10, 2020 at 3:16pm   4 Most recent comment from [deleted]:Hello Debbie, This was fixed in our latest update of Amelia, version 2.4. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Mariia Panaran SMPT ConnectionClosed   Amelia   Updated March 10, 2020 at 2:26pm   4 Most recent comment from [deleted]:You are welcome, Mariia Panaran!Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help, João Lopes Editing appointment date in backendClosed   Amelia   Updated March 10, 2020 at 1:41pm   4 Most recent comment from Aleksandar Vuković:Hi again JoãoI really need to take a look, as there are quite a lot of variables here that can cause this behavior - from simple setup mistakes to bugs in the plugin.Please make sure to enable the PR ... Seth Barrett Make every appointment an order in WooComClosed   Amelia   Updated March 10, 2020 at 12:13pm   2 Most recent comment from [deleted]:Hello Seth Barrett, There is an on-site payment option in Woo as well, so when you use it as a payment method nothing should be payed in the booking process and appointments/orders are created. But� ... Bob Amelia Front end appointment with new user creationClosed   Amelia   Updated March 10, 2020 at 11:33am   4 Most recent comment from [deleted]:Hello Bob, BlazingDragon explained it well, so I guess there is no need to repeat it myself Glad to hear the issue is gone and that you resolved other questions with this explanation as well.If you ... Laura Moreno customers registrationClosed   Amelia   Updated March 10, 2020 at 10:27am   6 Most recent comment from Aleksandar Vuković:Hi again LauraIt won't be in the next update, that's for sure, since the update is going to be released by the end of the week.I checked with our developers, and they said they will be worki ... Laura Moreno coupon, block of bookingsClosed   Amelia   Updated March 10, 2020 at 10:26am   12 Most recent comment from Aleksandar Vuković:Hi again LauraIf you're interested, I can provide a possible fix?Please access this script: ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.p ... Bob Amelia Spinning circleClosed   Amelia   Updated March 10, 2020 at 9:31am   4 Most recent comment from Aleksandar Vuković:You're welcome BobGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Antonio Tresca Same Employee in multiple locationsClosed   Amelia   Updated March 10, 2020 at 9:31am   2 Most recent comment from [deleted]:Hello Antonio Tresca, There is an option to set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you g ... Bob Is anyone listening?Closed   Amelia   Updated March 10, 2020 at 9:03am   2 Most recent comment from Aleksandar Vuković:Hello Bob.Thanks for reaching out to us.I see you have another ticket opened. I'll respond there as soon as I get to it. Rui Duarte Events wrong timeClosed   Amelia   Updated March 10, 2020 at 7:45am   8 Most recent comment from Aleksandar Vuković:Hi again RuiWell, if you entered the purchase code in the Activation field, it should auto-update.There's a little bug about auto-updates, though, and it should be fixed with our next update whic ... Carin Find Event IDClosed   Amelia   Updated March 10, 2020 at 7:35am   6 Most recent comment from Aleksandar Vuković:Hi again MaxCan you please open a new ticket, since we're writing on Carin's ticket?In short - if you have an event for every class, you could simply enter the first event's shortcode w ... Nathan Hiemstra Purchase without bookingClosed   Amelia   Updated March 9, 2020 at 5:54pm   2 Most recent comment from [deleted]:Hello Nathan, Unfortunately, packages are not available in Amelia at the moment - there isn't an option for customers to pay for several appointments at once. We have this feature in our to-do l ... Justin Michael Biggers Feature requestsClosed   Amelia   Updated March 9, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Justin Michael Biggers,  Thank you for your purchase and your compliments. We are glad to hear you like Amelia  We don't have this in our plan for now, but we have it in our list of feat ... Dirk Hein Invoice as PDF - appointment time will not shownClosed   Amelia   Updated March 9, 2020 at 2:53pm   2 Most recent comment from Aleksandar Vuković:Hello DirkThank you for your purchase.Please download the beta version of Amelia attached to my response.When you install it, you need to access your database and make some changes. Access the databas ...