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Public Tickets

titistine Impossible to delete appointmentsClosed   Amelia   Updated January 6, 2019 at 11:48pm   6 Most recent comment from [deleted]:Hi titistine, When I tried to login I received message from the attachment. Can you please disable send me the ID that I need to enter in that input? Curtis Delete customerClosed   Amelia   Updated January 6, 2019 at 7:56pm   6 Most recent comment from [deleted]:Hi Curtis,You are welcome. If you have any more questions don't hesitate to ask! We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks! paralegal07 syntax errorClosed   Amelia   Updated January 6, 2019 at 1:28pm   2 Most recent comment from [deleted]:Hi paralegal07,Please update PHP to version 5.5 or higher and everything will be fine. We suggest you to update to version 7.2 for best site performance. ilary86 Impossibile uploadClosed   Amelia   Updated January 6, 2019 at 12:02pm   2 Most recent comment from [deleted]:Hi Ilary,Thank you for the purchase,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effici ... mandilynnwrites Email NotificationsClosed   Amelia   Updated January 6, 2019 at 11:24am   2 Most recent comment from [deleted]:Hi mandilynnwrites,Thank you for the purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mo ... Elliott Rodriguez Change/edit already approved appointmentClosed   Amelia   Updated January 6, 2019 at 11:13am   2 Most recent comment from [deleted]:Hi LUCYMEDIA,Customers don't have any other permission to change appointment status, than to cancel it. You can read more about Users and Roles on this link in our documentation page - Users and Rol ... Elliott Rodriguez Change/edit already approved appointmentClosed   Amelia   Updated January 6, 2019 at 1:11am   1 Most recent comment from Elliott Rodriguez:Hi Support, I couldn't find somewhere were I as a "customer" could change upcoming appointments. The only options I did find was to cancel it, once I found it on login mode. Aren't the any way to chan ... sallykwth General question: Reminder notificationsClosed   Amelia   Updated January 5, 2019 at 5:44pm   19 Most recent comment from PSU:Hi Zeljko, Our company is using the last version of your plugin, and we installed WP Mail SMTP, and chose the email notification option WP Mail but it does not work, and we do not receive any noti ... [deleted] Translated words in a menuClosed   Amelia   Updated January 4, 2019 at 8:48pm   12 Most recent comment from PSU:Btw, it worked, thanks! Dylan Amelia plugin not showingClosed   Amelia   Updated January 4, 2019 at 2:17pm   6 Most recent comment from Miloš Jovanović:Hi Dylan, No problem at all. OK I can see the error now Uncaught Error: only one instance of babel-polyfill is allowed This is causing the issue and it looks like some other plugin is using the same ... [deleted] Add a Service URLClosed   Amelia   Updated January 4, 2019 at 1:46pm   4 Most recent comment from Miloš Jovanović:Hi VSTars,Unfortunately we are using Ticksy as a third party helpdesk and we do not have permissions to make changes to the users, like changing or gathering information about username passwords etc. ... webstilo Plugin update: lost everythingClosed   Amelia   Updated January 4, 2019 at 1:15pm   4 Most recent comment from [deleted]:Hi Csaba,We can update the plugin to version 1.4, and check if everything is fine, just tell us what time does it suits for you that we update the plugin? Most probably this is the cache problem, wh ... ompartsinc TechnicalClosed   Amelia   Updated January 4, 2019 at 12:37pm   3 Most recent comment from Miloš Jovanović:Hi ompartsinc,Thank you for your purchase.You can hide the employees using the CSS, if you have some page I can give you a proper code.The only thing with this is that you will just hide the employe ... [deleted] Use WP mail SMTP over smtpClosed   Amelia   Updated January 4, 2019 at 11:49am   6 Most recent comment from [deleted]:Hi VSTars,Unfortunately it is not possible at the moment to use WP mail SMTP plugin to send email in the Amelia. Do you have the SMTP from your hosting provider, so you can set it up instead GMail a ... Roxane Leroy GDPRClosed   Amelia   Updated January 4, 2019 at 11:28am   4 Most recent comment from Miloš Jovanović:Hi Roxane,You are welcome.Best regards.