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Public Tickets

Robson Length/duration of service timeClosed   Amelia   Updated November 7, 2019 at 10:26am   4 Most recent comment from [deleted]:You are welcome, Robson!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Alejandro Espinosa Book slots in different daysClosed   Amelia   Updated November 7, 2019 at 10:25am   2 Most recent comment from [deleted]:Hello Alejandro Espinosa,Thank you for your purchase!Unfortunately, booking multiple time slots at once in Amelia is not possible with it's current built-in features. But, we have this feature ... Mark Duffy Customer backendClosed   Amelia   Updated November 6, 2019 at 5:18pm   15 Most recent comment from Aleksandar Vuković:Alright Mark,That avoids any additional work, good thinking. The refund requests usually take about 5 - 7 business days to process, but since you submitted it through our store, you will receive it, 1 ... fatii Email Notifications editor not support RTLClosed   Amelia   Updated November 6, 2019 at 5:05pm   2 Most recent comment from Aleksandar Vuković:Hello fatii.We've tested this just a couple of days ago, and it should work fine.Can you please try toggling these two above the notification template? Roi Azarya ltr and loco translate translate readyClosed   Amelia   Updated November 6, 2019 at 4:56pm   2 Most recent comment from Aleksandar Vuković:Hello Roi.Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If ... Thomas Feder Credit Card FieldsClosed   Amelia   Updated November 6, 2019 at 3:42pm   2 Most recent comment from [deleted]:Hello Thomas,The fields are filled in when a user is logged in to WordPress. You can test the booking page from incognito mode where the fields won't be filled in (when customers are not logged i ... Jonas Order of form fieldsClosed   Amelia   Updated November 6, 2019 at 3:40pm   2 Most recent comment from Aleksandar Vuković:Hello Jonas.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We are currently working on developing that feature for one of ... Ethan Sagar Calander InviteClosed   Amelia   Updated November 6, 2019 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hello Ethan.I am sorry to disappoint you, but unfortunately Amelia doesn't have integration with iCal or Outlook. Only Google Calendar is supported at this point.However, if you enable this in Am ... richard OMG - Made for MeClosed   Amelia   Updated November 6, 2019 at 2:34pm   8 Most recent comment from Aleksandar Vuković:Great news, Richard.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ethan Sagar Cannot Add employeeClosed   Amelia   Updated November 6, 2019 at 1:48pm   7 Most recent comment from Aleksandar Vuković:Great news, Ethan.You're welcome, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ernst Lüdemann German translation not working as expectedClosed   Amelia   Updated November 6, 2019 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hello again Ernst.Well, that should've been resolved with deactivating the Labels settings. Another option is that there is an instance of "service" in the .po file which isn't translated.I ... JustDoIt123 Customer Dashboard personal accountClosed   Amelia   Updated November 6, 2019 at 1:00pm   2 Most recent comment from [deleted]:Hello JustDoIt123,Yes, you can. You can give them Amelia Customer role which enables your customers to see their appointments in the back-end calendar, and on the appointments list, and also e ... Karen Allen Customer list of RSVPs?Closed   Amelia   Updated November 6, 2019 at 10:59am   2 Most recent comment from [deleted]:Hello Karen, You are welcome! We are glad you find Amelia good and lovable Unfortunately, there isn't a shortcode for this in Amelia, it is not possible to show events for which customer has RS ... David ThomasClosed   Amelia   Updated November 6, 2019 at 9:00am   4 Most recent comment from [deleted]:Hello Thomas, You are welcome.You can always download the plugin from out store when you login with the credentials that you got in the email when you made the purchase. If you have any other question ... Holly Neumann WP UserClosed   Amelia   Updated November 6, 2019 at 8:47am   2 Most recent comment from [deleted]:Hello Holly Neumann,If you want to connect the Amelia Employee to a WP User, they need to have Amelia Employee role in WP Users. In some cases, plugins for assigning more user roles to one WP User, li ...