Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Do I need to use a specific Mail Service in order to get this feature? I'm not seeing the Email Notification templates being used anywhere.
I'm using WP Mail at the moment
Hello eyethstudios
Thank you for your purchase.
If I understood you correctly, you don't want them to receive any notifications until you approve the appointment, correct?
If that is true, you should simply disable the "Appointment Pending" notification.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry if I wasn't clear in my original post.
I have all notifications enabled, but the customer isn't getting any of these emails.
Instead, they would receive an Invitation to Event Email as soon as they book the appointment, despite the fact that it's not approved yet.
I'll be fine with this if they were getting an email that the appointment is pending approval-- And upon approval, they would get the invite email.
The default appointment status is set to Pending
I'm fine with getting notifications (in this case, we aren't getting ANY)-- But I'm talking about the google calendar email
Hi again eyethstudios
We do not provide support for Google Calendar notifications, and I believe there are settings in Google Calendar where you can enable or disable sending email notifications.
As for Amelia Notifications, there is only one setting where you configure notifications, and if you're using SMTP, and it's not working it is usually caused by one of three things:
If you check all three points, and you still can't resolve the issue, I'll need to remote in and take a look to see what's going on.
For that, I'll need you to provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables