Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

ryuichi About the display of the timelineClosed   Amelia   Updated March 17, 2020 at 1:01pm   3 Most recent comment from Aleksandar Vuković:Hello ryuichiIt maybe can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't ... Rui Duarte Merge rolesClosed   Amelia   Updated March 17, 2020 at 8:50am   2 Most recent comment from [deleted]:Hello Rui, In my opinion, the best way is for you to use a plugin that can combine more roles in WordPress - like for example User Role Editor. This way, you can give your WP users multiple roles, an ... thierry schweitzer Price showing VAT includedClosed   Amelia   Updated March 17, 2020 at 7:31am   14 Most recent comment from Petro Mc Kenzie:Hi everyone - if you're using WooCommerce and experience that VAT just does not appear no matter your settings (like I experienced) there is help.Install "Payment Gateway Based Fees and Discounts ... Enkhjargal WORDPRESS AMELIA ( NOT STARTING )Closed   Amelia   Updated March 16, 2020 at 2:33pm   4 Most recent comment from [deleted]:Hello Enkhjargal, Thank you for your purchase.  We are sorry to hear you had issues with Amelia for a while now, but we would gladly help if you opened a ticket right away.  Thank you for the crede ... Seth Barrett CRM integrationClosed   Amelia   Updated March 16, 2020 at 12:48pm   9 Most recent comment from [deleted]:Hello Ron, You are welcome. Yes, I understand your point of view, I added this as a feature request to be considered for future releases of Amelia. Don't worry about that, all of us have a wor ... Ian Batcheldor Address for bookingClosed   Amelia   Updated March 16, 2020 at 12:41pm   2 Most recent comment from Aleksandar Vuković:Hello IanThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It's a good suggestion, though. ... ryuichi About the management screenClosed   Amelia   Updated March 16, 2020 at 10:28am   3 Most recent comment from [deleted]:Hello ryuichi, I see this is a duplicate ticket and I've just replied to your other ticket, so I will close this one and you can ask any further questions you might have there.  If you have ... lisavogelaar92 Appointment wont be finalizedClosed   Amelia   Updated March 16, 2020 at 9:29am   3 Most recent comment from [deleted]:Hello lisavogelaar92, Apologies for replying late, we are not working on weekends. Great, glad to hear that you managed to find a solution to the issue you had!If you have any other questions or co ... Claudia Zeidler Display Vacation/Special Days in BackendClosed   Amelia   Updated March 16, 2020 at 9:01am   4 Most recent comment from [deleted]:Hello Claudia, Apologies for replying late, we are not working on weekends. Unfortunately, that wouldn't be possible with using Google calendar since the Google sync works this way -  events ... Sajan Nair Bulk Upload of DataClosed   Amelia   Updated March 16, 2020 at 8:56am   2 Most recent comment from [deleted]:Hello Sajan Nair, Apologies for replying late, we are not working on weekends. Unfortunately, there isn't a possibility to upload appointments to Amelia from any external source, like Excel. I ... lck i have been charge 4 times differencelyClosed   Amelia   Updated March 13, 2020 at 4:40pm   2 Most recent comment from [deleted]:Hello Ick, Thank you for your purchase. It isn't possible for the system to charge different license plans if you choose one of them and for one purchase to create several charges. I see on t ... Tarmo Lindaru multiple services front-endClosed   Amelia   Updated March 13, 2020 at 4:05pm   2 Most recent comment from Aleksandar Vuković:Hello TarmoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, you can only book on ... Corey Q Bostic Working HoursClosed   Amelia   Updated March 13, 2020 at 8:23am   2 Most recent comment from [deleted]:Hello Corey Q Bostic,Thank you for your purchase. Could you please check your timezone setting in your WordPress -> Settings -> General? Since this applies to Amelia as well, so if you haven't ... caitlin Troubleshooting the Correct TimesClosed   Amelia   Updated March 13, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello caitlinThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Sigurd Roscher Category change for saved bookingClosed   Amelia   Updated March 12, 2020 at 3:29pm   7 Most recent comment from [deleted]:Hello Sigurd Roscher, Glad that you figured it out If you have any other questions or concerns feel free to open a new ticket and we will gladly help,