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Public Tickets

Peter Crockett Importing CSV into AmeliaClosed   Amelia   Updated May 19, 2021 at 2:17pm   2 Most recent comment from [deleted]:Hi Peter,thank you for reaching out to usPHPMyAdmin is a WordPress plugin which you can download, for free; it's main function is to allow you to access the database files.The way my colleague ad ... Finn I want to change the label of "Choose a service"Closed   Amelia   Updated May 19, 2021 at 2:12pm   2 Most recent comment from Aleksandar Vuković:Hello FinnThank you for your purchase, and sorry for the inconvenience.At the moment, "Please select" and "service" are two separate strings joined into one, so it's quite a nightmare to translat ... Aritra Trial ServicesClosed   Amelia   Updated May 19, 2021 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello AritraThank you for your purchase.If this service is supposed to be displayed on the front-end, you can create a new category, and this service in it. The current booking form's shortcode w ... Jeffrey Kimel NotificationsClosed   Amelia   Updated May 19, 2021 at 11:07am   4 Most recent comment from Aleksandar Vuković:You're welcome, JeffreyI'm glad I could be of service here.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Glenn Davidson Managing existing AppointmentsClosed   Amelia   Updated May 19, 2021 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello GlennTo do this, you first need to go to the appointment for 4 people, for "Instructor 2" at 10:00am on 10th May, and cancel them.After that, go to the appointment for "Instructor 1" at 10:00a ... Dermod Wood Enhancements to EventsClosed   Amelia   Updated May 19, 2021 at 8:58am   4 Most recent comment from Aleksandar Vuković:Hi again DermodI tried myself, and I too couldn't leave a suggestion, but our managers were able to, so I don't know what's going on there. We'll check it out, thanks!As for event ... Peter Scratchley Limiting users to one Zoom Trial Class per user (no more than 1 booking per user).Closed   Amelia   Updated May 19, 2021 at 8:27am   2 Most recent comment from [deleted]:Hi Peter,thank you for reaching out to usUnfortunately, Amelia cannot limit a user to book a service or appointment only once. Services are available to everyone, for as many times as settings allow ( ... Alexia Amelia UpdateClosed   Amelia   Updated May 19, 2021 at 8:25am   6 Most recent comment from Aleksandar Vuković:I'm sorry for the inconvenience, but unfortunately, there's nothing we can do at this moment about 1 and 3. As for 2 - can you provide me with the link to the booking page, so I can inspec ... Gemma Wilks Scrolling doesn't work when Amelia is embeddedClosed   Amelia   Updated May 19, 2021 at 6:32am   16 Most recent comment from [deleted]:Hi Gila Dávid, Thank you for letting us know, glad to see you found a solution to the scrolling issue you had,  and thank you for sharing your solution with other users. If you have any other quest ... Carlos Alberto García Martínez Error The mail has NOT been sentClosed   Amelia   Updated May 18, 2021 at 3:24pm   2 Most recent comment from [deleted]:Hi, Carlos!Sorry for the delayed response.And thank you for choosing Amelia.Could you please set the email service to PHP and try to send a test email? If that works, then you should reach out to your ... Alex Multiple bookingsClosed   Amelia   Updated May 18, 2021 at 2:17pm   2 Most recent comment from [deleted]:Hi, Alex!Sorry for the delayed response.And thank you for your purchase.Unfortunately, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on o ... Amber Andreucci Google Calendar IntegrationClosed   Amelia   Updated May 18, 2021 at 2:03pm   2 Most recent comment from [deleted]:Hi Amber,thank you for reaching out to us!Unfortunately, at the moment, only one calendar can be integrated per employee, for one integration. You can optionally connect 2, one for Google, and one fo ... parv More customised reminders like calendlyClosed   Amelia   Updated May 18, 2021 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello parvWe do plan on adding custom notifications, which you would be able to configure manually. I can't say exactly when this will be added, but it is planned to be developed in the next 3 mo ... Oswaldo Rangel Adding information about Extras in Services to notificationsClosed   Amelia   Updated May 18, 2021 at 1:34pm   11 Most recent comment from [deleted]:Hi, Yulia!I'm glad to hear the issue was resolved.Thank you for the credentials. Can you also provide us with the database access, please?Best Regards.  Ralf Schreiber Already in Wordpress logged Users Appointment BookingClosed   Amelia   Updated May 18, 2021 at 1:12pm   2 Most recent comment from [deleted]:Hi Ralf,thank you for contacting us As advised in the previous ticket, for the pre-filled fields in the booking form, you can activate the option Check customer's name for existing email when bo ...