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Public Tickets

Phil Grazulis making a calender booking for rentals that will be longer than 23 hrsClosed   Amelia   Updated February 26, 2021 at 4:27pm   8 Most recent comment from [deleted]:Hello Phil, When you open the Amelia license - you should see there the Cancel subscription and Refund request buttons, if you don't , please scroll horizontally to the right and you should be a ... cabinethérapeutique Email clientClosed   Amelia   Updated February 26, 2021 at 2:48pm   4 Most recent comment from [deleted]:Hi, Cécile!As far as I can see, the issue was resolved with the kind help of Theo.We would be glad to answer any other questions you may have. Best Regards. cristian david suarez arteaga Problemas con Amelia pluginClosed   Amelia   Updated February 26, 2021 at 2:03pm   9 Most recent comment from Aleksandar Vuković:cristian, what you're saying should not be possible.Can you please show me in a few screenshots what you mean?I'm logging into your website, and I can see correct times in back-end:And, si ... parv QuickbooksClosed   Amelia   Updated February 26, 2021 at 1:40pm   2 Most recent comment from Aleksandar Vuković:Hello parvUnfortunately, we don't have a native integration with this, and I don't know if they can be integrated. If they can - I don't know how, as we haven't worked with it. Steven Bug with EmployeeClosed   Amelia   Updated February 26, 2021 at 1:28pm   2 Most recent comment from Aleksandar Vuković:Hello StevenThank you for your purchase, and sorry for the inconvenience.This usually happens when there's a conflict with some other plugin, but I can't say without taking a look.Please pro ... Richard Shok Daylight Savings TimeClosed   Amelia   Updated February 26, 2021 at 12:39pm   4 Most recent comment from [deleted]:Glad to see the issue is gone, thank you for letting me know. You are welcome, Richard. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Lukas Huggenberg Caching issueClosed   Amelia   Updated February 26, 2021 at 12:36pm   4 Most recent comment from Aleksandar Vuković:Hi again LukasCan you create another page (not accessible to public), where you would enable caching, so our developers can take a look and see what's going on?We're using this: wp_enqueue_s ... Emmanuel Dodoo Cann Error in Loading formClosed   Amelia   Updated February 26, 2021 at 11:49am   6 Most recent comment from Aleksandar Vuković:Hello EmmanuelThere's no defined limit here, as it depends on your Server's performance, hosting plan, amount of data on the website, amount of data in Amelia, etc.It's all relative, an ... samantha wakefield plug malfunction in multiple ways!Closed   Amelia   Updated February 26, 2021 at 11:18am   2 Most recent comment from [deleted]:Hi, Samantha!Thank you for choosing Amelia.I'm sorry that you faced this issue.Please go to Amelia -> Customize, click on "Reset", and then on "Save". It should resolve the issue. If it doesn ... Alvaro Licence for full versionClosed   Amelia   Updated February 26, 2021 at 10:59am   4 Most recent comment from [deleted]:Hi, Alvaro!Thank you for the credentials.I assume somehow Amelia reverted to the Lite version.Therefore, please reinstall the purchased version and activate it using the code.How to reinstall Amelia:P ... Nicolas Is it possible to disable employee picker for the customerClosed   Amelia   Updated February 26, 2021 at 10:48am   4 Most recent comment from [deleted]:Hello Nicolas, Unfortunately, there isn't an action or filter hook in Amelia to customize the booking view .If you have any other questions or concerns feel free to open a new ticket and we wi ... Oswaldo Email short codeClosed   Amelia   Updated February 26, 2021 at 10:45am   2 Most recent comment from [deleted]:Hi, Oswaldo!Thank you for choosing Amelia.When you create an Extra for a Service, the placeholders for that extra will be created in the placeholders list on the Amelia -> Notifications page. There ar ... Emma Hirst Employee PanelClosed   Amelia   Updated February 26, 2021 at 10:40am   2 Most recent comment from [deleted]:Hi Emma,thank you so much for your kind inquiry!This is currently not possible in Amelia's features; only the assigned employee can edit their own service, to prevent any interference with schedu ... Vivien Feld Error 500 Please help me!!!! Nothing works anymoreClosed   Amelia   Updated February 26, 2021 at 10:02am   2 Most recent comment from [deleted]:Hi Vivien,thank you for reaching out.I'm sorry to hear that you're experiencing troubles; please provide me a temporary WP-admin login for your site where this happens, so we could log in an ... Kim Hartveld cannot add service because employee isn't foundClosed   Amelia   Updated February 26, 2021 at 9:35am   2 Most recent comment from [deleted]:Hello Kim, Thank you for your purchase. That seems like that there is some issue with the connection to the database, or it is up to your database configuration. Please provide me a temporary WP-ad ...