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Public Tickets

robin Pre-determined appt times possible?Closed   Amelia   Updated May 24, 2021 at 10:28am   4 Most recent comment from [deleted]:Hi, Robin!Sorry for the delayed response, we don't work on weekends.That's correct: Services in Amelia adjust to the Employee's working hours. For fixed time slots, we have Events. So, ... Patrick McCormick Bug in WP-MailClosed   Amelia   Updated May 24, 2021 at 9:59am   7 Most recent comment from Aleksandar Vuković:Hi again PatrickI apologize for the late response. Our developer says that, if you're using WP Mail in Amelia, no username and password is required. In Amelia's Notification settings, you on ... Juan Suarez Amelia All Data MigrationClosed   Amelia   Updated May 21, 2021 at 8:53pm   2 Most recent comment from [deleted]:Hi, Juan!Thank you for choosing Amelia.If you need to migrate only Amelia settings and data, you can install Amelia on the new website, and then copy the data from your old database there. You would n ... Martin Minne translation does not workClosed   Amelia   Updated May 21, 2021 at 8:36pm   2 Most recent comment from [deleted]:Hi, Martin!Sorry to hear that you faced this issue.Do you have only one language on your site or you use a multilingual environment?I have to mention that if it's only one language, then Amelia a ... Jeromy Hoffee schedulingClosed   Amelia   Updated May 21, 2021 at 6:53pm   3 Most recent comment from Jeromy Hoffee:Okay thank you...I will try to add this shortcode to the teacher's emails and see if that works for us. Mattia Consiglio Consiglio Set pre selected fieldsClosed   Amelia   Updated May 21, 2021 at 1:43pm   2 Most recent comment from [deleted]:Hi Mattia,thank you for contacting us!Unfortunately, it's not possible at the moment to pre-select the recurring service; it's optional for the client.You can determine the days if your emp ... Prokop Suchanek Amelia Events bundle / packageClosed   Amelia   Updated May 21, 2021 at 12:44pm   6 Most recent comment from Aleksandar Vuković:Hi again ProkopIt's just a "to-do" task on our developers' list, so no efforts were made in this regard yet.If you absolutely need this, we can recommend these services for customization: ... George V Can you add html to Amelia Notification messageClosed   Amelia   Updated May 21, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi George,thank you for reaching out to usYou can add images to the email, however; I'm afraid, at the moment email templates don't support HTML and wider customization. But this feature is ... Lucas Semelin My account integration with WooClosed   Amelia   Updated May 21, 2021 at 12:21pm   2 Most recent comment from [deleted]:Hi Lucas,thank you for contacting us!There isn't such possibility in Amelia with its current built-in features, unfortunately, and there isn't an integration with such a tool available for A ... Lucas Semelin Future appointmentsClosed   Amelia   Updated May 21, 2021 at 10:23am   4 Most recent comment from [deleted]:Hi, Lucas!But as far as I understand, you have two different types of appointments: workshops and medical appointments. So, this setting should be applied only to medical appointments. Or do you want ... Kiara Epperson Multiple Services being bookedClosed   Amelia   Updated May 21, 2021 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello KiaraThank you for your purchase.With the Basic license (the one you currently have), it's not possible to book multiple appointments at the same time. If you were to upgrade to Amelia Pro, ... Hans Agenda overwritingClosed   Amelia   Updated May 21, 2021 at 8:38am   4 Most recent comment from [deleted]:Hi Hans,You can set this up by going to Amelia > Settings > General Settings > adjust the Time Slot step. This will determine how long can you set up a service to last, and time between two appointm ... Christian Vhenten event status"closed"Closed   Amelia   Updated May 21, 2021 at 8:28am   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know the issue has been resolved, cvhentenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nicolas TranslationClosed   Amelia   Updated May 21, 2021 at 7:17am   16 Most recent comment from Aleksandar Vuković:You're welcome, NicolasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mike Sutherland Not loadingClosed   Amelia   Updated May 20, 2021 at 11:43pm   2 Most recent comment from [deleted]:Hi, Mike!Thank you for choosing Amelia.There can be two reasons:1. Version 3.2 had a bug related to Employees' names (an empty first or last name could cause a similar issue), but it was fixed in ...