As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Virginie DUBOSCQ Attribute time slot to a specific serviceClosed   Amelia   Updated July 29, 2021 at 10:04am   2 Most recent comment from [deleted]:Hi Virginie,thank you for reaching out to usIf you have one employee on 3 services (zen, lomi lomi and tonic) whenever one is booked the other will be unavailable.You can set a separate slot for tonic ... Leyla musleh Event DisplayClosed   Amelia   Updated July 28, 2021 at 10:22pm   2 Most recent comment from [deleted]:Hi Turistas,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wit ... Andrea Mariani Search ViewClosed   Amelia   Updated July 28, 2021 at 9:16pm   15 Most recent comment from [deleted]:Andrea,I'm glad we could helpPlease feel free to contact us if you have any other questions.Best Regards.  Gwen Vanhoutte Virtual and physical locationsClosed   Amelia   Updated July 28, 2021 at 8:14pm   2 Most recent comment from [deleted]:Hi, Gwen,Thank you for choosing Amelia.I’m afraid, assigning one Employee to multiple locations is not possible at the moment in Amelia. But you can create multiple employees (in your case it' ... Manal Aldabbagh Appointment bookingClosed   Amelia   Updated July 28, 2021 at 8:03pm   4 Most recent comment from [deleted]:Manal,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Sara Beltran Beltran Sancho bufer timeClosed   Amelia   Updated July 28, 2021 at 1:13pm   4 Most recent comment from [deleted]:Hi Sara,thank you for contacting backCan we check the setup for you then?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a loo ... Raphaël Largeron Amelia usingClosed   Amelia   Updated July 28, 2021 at 11:55am   12 Most recent comment from [deleted]:Raphaël,I see, that's what I was trying to figure out: if these Services are being provided during the day as well.Please try this configuration:Best Regards. Paul Spalvieri sorting my extrasClosed   Amelia   Updated July 28, 2021 at 11:50am   7 Most recent comment from [deleted]:Paul, Thank you for the clarification.Yes, it seems like there's a bug.I forwarded your case to our developers, hopefully, they will be able to resolve this issue as soon as possible.Best Regard ... Lindi Janse van Rensburg couponsClosed   Amelia   Updated July 28, 2021 at 11:43am   31 Most recent comment from [deleted]:Lindi,Sorry for this misunderstanding, I did not say you should use a well-known provider like Google, I said you should test it with Google since usually Google emails have no issues with being reco ... Bishop Can you delete an Amelia Employee but not lose the past appointment information?Closed   Amelia   Updated July 28, 2021 at 11:17am   2 Most recent comment from [deleted]:Hi BishopThank you for reaching out to us.When you access the appointments page, you can filter that page per date, employee, customer, service and status, and in the upper right corner, you can expor ... María Reyna Reservations and moreClosed   Amelia   Updated July 28, 2021 at 10:37am   17 Most recent comment from Aleksandar Vuković:Hi again MaríaCan you provide me with log-in credentials for that customer, so I can take a look? Also, tell me which package they purchased.If you want, I can change this ticket to private, so yo ... Omar Sanchez FontsClosed   Amelia   Updated July 28, 2021 at 10:10am   4 Most recent comment from [deleted]:You can try using this CSS rule on the page between style tags where you will overwrite font from our plugin. .amelia-app-booking input[type="text"], .am-modal.am-in-body input[type="text"], .amelia ... Virginie DUBOSCQ Appointment with 2 employeesClosed   Amelia   Updated July 28, 2021 at 9:13am   4 Most recent comment from [deleted]:Thank you, Virginie; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.I wish you a nice day as well DoctorZoidberg New customizeClosed   Amelia   Updated July 28, 2021 at 8:48am   4 Most recent comment from [deleted]:Hi there,thank you for the kind replyYes you can manage Custom Fields in their own tab fully.Our clients use the fields for many different things; the most used one besides the T&C is giving customers ... Laurence How to show event tags in list or calendar?Closed   Amelia   Updated July 28, 2021 at 8:22am   8 Most recent comment from [deleted]:True, Laurence.The database list doesn't have it either; list of events + tags would be very good.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up ...