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Public Tickets

Philippe Weickmann CustomerClosed   Amelia   Updated February 22, 2021 at 10:45am   2 Most recent comment from [deleted]:Hello Anne LATOUR, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.This depends on the way you set notifications in Amelia settings and your server c ... Cosmin B Assigning services only to certain customersClosed   Amelia   Updated February 22, 2021 at 10:40am   5 Most recent comment from [deleted]:Hi, Cosmin!Hope this solution will work for you.You can try using Memberpress as a membership plugin. Memberpress has an addon to link your membership levels to any WordPress user role. So you can lin ... Gary Brett WP bakery PopupsClosed   Amelia   Updated February 22, 2021 at 9:30am   5 Most recent comment from [deleted]:Hi, Gary!I apologize for the delayed response, we don't work on weekends.I saw my colleague already replied under the other ticket, so I won't duplicate the same information.We would be glad ... Eduardo Fonseca Amelia Not showing Employee menuClosed   Amelia   Updated February 21, 2021 at 8:37pm   2 Most recent comment from [deleted]:Hi, Eduardo!Thank you for choosing Amelia.Could you please tell me if you were using Amelia Lite before purchasing the Basic license? Because it looks like Lite version now (which has no Employees men ... Victor I need to when my clients are debitedClosed   Amelia   Updated February 21, 2021 at 7:37pm   2 Most recent comment from [deleted]:Hi, Victor!Customers are debited when they book an appointment in Amelia - in the booking process they need to pay if you enable one of the online payment methods (PayPal, Stripe) and that is the same ... liam ellerby view and booking optionsClosed   Amelia   Updated February 19, 2021 at 5:35pm   8 Most recent comment from [deleted]:Liam,No problem. We just didn't want to let this inconvenience ruin the impression of usCheers.  Noemie Google SyncClosed   Amelia   Updated February 19, 2021 at 4:32pm   4 Most recent comment from [deleted]:You are welcome, Noemie. Glad to see the issue is gone, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Christian Extras PlaceholderClosed   Amelia   Updated February 19, 2021 at 4:32pm   6 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome, Christian!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Christian Extras time set to zeroClosed   Amelia   Updated February 19, 2021 at 4:31pm   8 Most recent comment from [deleted]:You are welcome , Christian.  Glad to see that, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Paul Spalvieri plug in error from WordpressClosed   Amelia   Updated February 19, 2021 at 3:48pm   2 Most recent comment from [deleted]:Hi, Paul!Thank you for this information.I will forward it to our developers. We will get back to you as soon as they are done with the investigation.Best Regards.  [email protected] BUGSClosed   Amelia   Updated February 19, 2021 at 3:39pm   2 Most recent comment from [deleted]:Hello there, Sorry, I am not sure on what exactly are you referring to. Could you please send screenshots of the issue you have ? Thank you. Lawrence Marks EventsClosed   Amelia   Updated February 19, 2021 at 3:38pm   2 Most recent comment from [deleted]:Hello Lawrence, There isn't a possibility of creating Extras for Events with Amelia's current built-in features, unfortunately. Extras can b e created for Services only. Please check out he ... Kevin Noonan Notificaiton Emails HelpClosed   Amelia   Updated February 19, 2021 at 3:20pm   4 Most recent comment from [deleted]:Hi, Kevin!Yes, the placeholder just won't appear in the notification if it's not related to the booked Service.Regarding the "Need a Customization?" option: Yes, probably, different template ... Gaelle Henaf Update not possibleClosed   Amelia   Updated February 19, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hi, Henaf!Thank you for choosing Amelia.It seems like the update wasn't successfully done - like the zip file wasn't unpacked properly, something on the server/website could cause it. Could ... Lawrence Marks Payment IntegrationClosed   Amelia   Updated February 19, 2021 at 2:20pm   2 Most recent comment from [deleted]:Hello Lawrence, You can enable both PayPal and Stripe in Amelia at the same time. If you enable these both for the services/events as well (done in the service/event under the Settings tab when you ...