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Public Tickets

Hilda Steyn Customer CommunicationClosed   Amelia   Updated May 13, 2021 at 1:28pm   2 Most recent comment from [deleted]:Hi Hilda,thank you for reaching out to us!We unfortunately don't have this feature at the moment; only scheduled notifications such as appointment reminder and post appointment follow up ("thank ... David B. Limit appointment per customerClosed   Amelia   Updated May 13, 2021 at 1:24pm   11 Most recent comment from [deleted]:Hello David B., I understood your question, thank you for the explanation, but, like I mentioned earlier, there isn't such option in Amelia, unfortunately. If you have any other questions or ... Encarni López Working hoursClosed   Amelia   Updated May 13, 2021 at 12:42pm   3 Most recent comment from [deleted]:Hi, Encarni!Thank you for choosing Amelia.That's correct: Services availability depends on the Employee's working hours, and not on the Company's working hours in Amelia Settings. Basi ... Marina Pantazis Add multiple location to serviceClosed   Amelia   Updated May 13, 2021 at 12:21pm   2 Most recent comment from [deleted]:Hi, Marina!Thank you for choosing Amelia.Basically, Services are being assigned to Locations through Employees. therefore, if you have different Employees working in different locations, then Services ... Mr Keith E Stokes SupportClosed   Amelia   Updated May 13, 2021 at 12:13pm   4 Most recent comment from Aleksandar Vuković:Hello again KeithPackages store customer's data, and the package's ID in wp_amelia_packages_to_customers and wp_amelia_payments database tables.You would need to update these tables with e ... Guy Leung User Creation issuesClosed   Amelia   Updated May 13, 2021 at 10:54am   2 Most recent comment from Aleksandar Vuković:Hello Guy1. If a new user books an appointment from the front-end, and you have "Automatically create Amelia Customer User" enabled, that user will be created in WordPress, and it will be visible thro ... Alan Ao Sync Google calendarClosed   Amelia   Updated May 13, 2021 at 10:41am   2 Most recent comment from Aleksandar Vuković:Hello AlanThank you for your purchase.Google loves to change stuff frequently, so even though they may have moved around a couple of steps, they're all basically the same.Please take a look at th ... Otavio Darowisch I need help to integrate Amelia with Google CalendarClosed   Amelia   Updated May 13, 2021 at 9:50am   2 Most recent comment from Aleksandar Vuković:Hello OtavioThank you for your purchase.I just checked the Google Developer console, and the instructions on our documentation are up to date.Please check out the video found on that page, and follow ... Mads Missing image + skipping cart pageClosed   Amelia   Updated May 13, 2021 at 8:57am   5 Most recent comment from [deleted]:Hi Mads,thank you for the kind reply!I'm happy to hear it helpedIf you have WooCommerce connected to Amelia for payment purposes, their email is unfortunately automatically sent as soon as someon ... Hilda Steyn Appointment BookingsClosed   Amelia   Updated May 13, 2021 at 8:45am   2 Most recent comment from Aleksandar Vuković:Hello HildaThey can still visit the page from an incognito window (or simply not logged into your website), and book in your customer's stead.They would see the calendar, available time slots, en ... Dilawar Showing text instead of loadingClosed   Amelia   Updated May 13, 2021 at 8:41am   2 Most recent comment from Aleksandar Vuković:Hello DilawarThis is how the plugin behaves - if there are no time slots for the employee, the service can't be loaded on the front-end.Our developers will add new notices for these situations, b ... Jarno Kylander Cancellation terms per locationClosed   Amelia   Updated May 13, 2021 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello JarnoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can modify the period allowed f ... Jotte Mallisse Not redirecting after bookingClosed   Amelia   Updated May 13, 2021 at 8:21am   8 Most recent comment from Aleksandar Vuković:You're welcome, JotteI see that Liza resolved the other issue, so I believe all's good now?If you have any further questions or issues, please feel free to open a new ticket, and we'll ... Amanda Pereira Packages, Services, and CalendarsClosed   Amelia   Updated May 12, 2021 at 10:34pm   2 Most recent comment from [deleted]:Hi again, Amanda!I replied to the other ticket you have regarding the Events Calendar view.1. I'm afraid, Packages are available only for Services at the moment. 2. You can have either events o ... Amanda Pereira Events calendar booking view not appearingClosed   Amelia   Updated May 12, 2021 at 10:24pm   8 Most recent comment from [deleted]:Hi, Amanda!I created a draft page and tried to add the Event Calendar view to it, but I couldn't do it since there were no Events:Can I create an Event for testing?Best Regards.