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Public Tickets

Christien Claassen refund paymentsClosed   Amelia   Updated May 25, 2021 at 10:10am   2 Most recent comment from Aleksandar Vuković:Hello ChristienAt the moment canceling or rejecting an appointment doesn't trigger an automatic refund. In Amelia Settings/Payments, you can add descriptions and metaData, which could help you d ... Liv Change phone number placeholderClosed   Amelia   Updated May 25, 2021 at 9:16am   2 Most recent comment from [deleted]:Hi Liv,thank you for contacting usUnfortunately autofilled number "suggestion" is dynamic, and cannot be changed or hidden, without hiding the entire phone number field. Christoph Sonnen Daily appointmentClosed   Amelia   Updated May 25, 2021 at 8:48am   2 Most recent comment from [deleted]:Hi Christoph,thank you for contacting usI apologize for the later response, as we don't work on weekends.You can set up an employee schedule to go from 00:00 to 24:00, and the service duration to ... DoctorZoidberg Mobile version has zoom inClosed   Amelia   Updated May 25, 2021 at 8:44am   7 Most recent comment from Aleksandar Vuković:Hello again.Firstly, I would like to apologize for the late response.The thing about this is that this doesn't happen on all sites, and we can't figure out under which conditions it does occ ... Sara Beltran Beltran Sancho timeschedule accessClosed   Amelia   Updated May 25, 2021 at 8:26am   2 Most recent comment from [deleted]:Hi Sara,thank you for reaching out to usI apologize for the later response, as we don't work on weekends.You can turn off the option of managing for the Employee Panel, in Amelia > Settings > Ro ... Dylan Zoom Join URLClosed   Amelia   Updated May 25, 2021 at 7:44am   4 Most recent comment from [deleted]:Hello Christine, This feature isn't planned for now, so we can't say for sure if and when it could be implemented, unfortunately. I will add your vote to this suggestion in our feature reque ... jenny domingo employee panel featuresClosed   Amelia   Updated May 24, 2021 at 10:14pm   2 Most recent comment from [deleted]:Hi, Jenny!Sorry for the delayed response, we don't work on weekends.We already received a few requests, but at the moment we don't have this feature on our to-do list for the next update.You ... Waleed Afzal Booking widget category fieldClosed   Amelia   Updated May 24, 2021 at 9:44pm   2 Most recent comment from [deleted]:Hi, Waleed!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid, at the moment it's only possible with the Catalog view. It's the ... George Goh clients cannot book an appointments on the same day.Closed   Amelia   Updated May 24, 2021 at 9:37pm   2 Most recent comment from [deleted]:Hi, George!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I believe you're referring to a scenario when the same time slot should be available fo ... Anna broken events after restoring backupClosed   Amelia   Updated May 24, 2021 at 8:46pm   2 Most recent comment from [deleted]:Anna, I responded to the other ticket on the same issue. So, since we are already working on it, I will close this one.Best Regards. Samuel MALKA New update doesn't work...Closed   Amelia   Updated May 24, 2021 at 4:59pm   5 Most recent comment from Aleksandar Vuković:I'm glad to hear that, SamuelIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Alan Ao Google Meet integration?Closed   Amelia   Updated May 24, 2021 at 1:12pm   4 Most recent comment from Aleksandar Vuković:Hi again AlanWe'll be recording a video about this for sure, but I don't know exactly when.Since events still can't be added to the Google Calendar, Google Meet also can't be used ... Alan Ao Create custom recurring schedule for eventsClosed   Amelia   Updated May 24, 2021 at 1:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AlanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Natalie Calixte Upgrading to ProClosed   Amelia   Updated May 24, 2021 at 12:00pm   15 Most recent comment from [deleted]:Hi Natalie,I'm glad to hear that; thank you for letting me know!I apologize for the later reply as we don't work on weekends.Please feel free to let me know if you need further assistance.My ... Anna merge amelia user with another user typeClosed   Amelia   Updated May 24, 2021 at 11:48am   4 Most recent comment from Aleksandar Vuković:Hello again Anna.The "Amelia Customer" user role is linked to our database tables also, so this could mess up the entire process. The link between the WordPress user role, and a customer in Amelia is ...