As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Elisabeth how to limit no of events shownClosed   Amelia   Updated July 27, 2021 at 9:30pm   2 Most recent comment from [deleted]:Hi, Elisabeth,Thank you for choosing Amelia.You can set the "Default items per page" to 3 or 6 in Amelia -> General Settings, and then only this number of Events will be displayed. Unfortunately, the ... Aline Link store locator - workshopsClosed   Amelia   Updated July 27, 2021 at 8:33pm   2 Most recent comment from [deleted]:Hi, Aline,Thank you for your inquiry.store locator where people can find the nearest store for a workshop (filter on zip code and give the nearest stores) - I'm afraid, there's no built-in ... Nikhil Nair Setting Recurring Timeslot in PackagesClosed   Amelia   Updated July 27, 2021 at 3:17pm   2 Most recent comment from [deleted]:Hi NikhilThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Clémentine Amsallem Error 401: invalid_client Client missing a project id.Closed   Amelia   Updated July 27, 2021 at 2:54pm   5 Most recent comment from [deleted]:Hi ClémentineOh, then that's Ok I guessPlease go through our documentation on deposit payments https://wpamelia.com/deposit-payments/and make sure the setup is correct, then clear your cache a ... Miriam Email notificationsClosed   Amelia   Updated July 27, 2021 at 2:40pm   2 Most recent comment from [deleted]:Hi MiriamThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications page ... Gerlinde notification to employee if someone booksClosed   Amelia   Updated July 27, 2021 at 2:22pm   8 Most recent comment from [deleted]:Anytime Gerlinde,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help! PC Ver 4 Update FailClosed   Amelia   Updated July 27, 2021 at 1:58pm   21 Most recent comment from Aleksandar Vuković:I'm glad to hear that it's working PC.Please let us know if you run into any further issues with the plugin (I hope there won't be any). James Taylor Step by step, and Catalog layoutsClosed   Amelia   Updated July 27, 2021 at 11:32am   8 Most recent comment from [deleted]:Hi JamesSince you are choosing to show one specific package at a time it will be displayed like thisSince it's not all bundled up in categories it will not show like this I'm afraidWe are st ... Andreas Follow-Up Scheduled After x-TimeClosed   Amelia   Updated July 27, 2021 at 11:16am   2 Most recent comment from [deleted]:Hi AndreasThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.The times displayed are connected to what you set in General settings, and yo ... Brent Microsoft TeamsClosed   Amelia   Updated July 27, 2021 at 11:08am   2 Most recent comment from [deleted]:Hi BrentThank you for reaching out to us. Unfortunately, that isn't a planned feature yet, if you suggested it here, users will be able to vote for it and it can be considered in the future.  W ... Brent LocationsClosed   Amelia   Updated July 27, 2021 at 7:50am   2 Most recent comment from [deleted]:Hi, Brent,Thank you for choosing Amelia.Please make sure you configured Locations according to our documentation: https://wpamelia.com/locations/Also, you can make the Location selection drop-down ma ... Kevin Rittershaus select more than one time when bookingClosed   Amelia   Updated July 27, 2021 at 7:45am   4 Most recent comment from [deleted]:Kevin,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Mike Infinite recurring eventsClosed   Amelia   Updated July 26, 2021 at 11:27pm   3 Most recent comment from Mike:I see.That's a shame. Thanks for letting me know. Mark Long API - CalDav - Open XchangeClosed   Amelia   Updated July 26, 2021 at 11:08pm   2 Most recent comment from [deleted]:Hi, Mark,Thank you for choosing Amelia.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share the source code due to our company's policies.However, If you ... Seongman Cho Zoom host link requires loginClosed   Amelia   Updated July 26, 2021 at 9:46pm   2 Most recent comment from [deleted]:Hi, Seongman,Thank you for choosing Amelia.It depends on whether an Employee was logged in to his/her profile before or not. So, if an Employee didn't log in prior to opening a Zoom link, he/she ...