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Public Tickets

Randy Breland packagesClosed   Amelia   Updated February 19, 2021 at 2:18pm   2 Most recent comment from [deleted]:Hello Randy,You need to update Amelia manually by following the bellow instructions in order to get the pro version of the plugin on your website. Make sure to download the plugin from the store for ... Noemie Amelia employee's panelClosed   Amelia   Updated February 19, 2021 at 1:51pm   3 Most recent comment from [deleted]:Hi Noemie,Could you please tell me have you created the employee in the back-end of Amelia? You are using these credentials? If yes, please edit the employee and add the password again there and save ... Thesis Boonrungsimon Import appointmentsClosed   Amelia   Updated February 19, 2021 at 12:59pm   2 Most recent comment from [deleted]:Hi, Thesis!Thank you for choosing Amelia.Sorry to disappoint you but at the moment it is not possible to import the employees, customers or appointments with the files. This is a requested feature, an ... luca marcon upgrade plugin failedClosed   Amelia   Updated February 19, 2021 at 12:46pm   2 Most recent comment from [deleted]:Hi, Luca!Thank you for choosing Amelia.As far as I understand, the error appeared when you installed the full Amelia version?If you installed Amelia Lite before purchasing the license, the Lite versio ... Julien Schürer Multiple Days BookingClosed   Amelia   Updated February 19, 2021 at 10:41am   2 Most recent comment from [deleted]:Hello Julien,There isn't a possibility of creating services for longer than 24 hours in Amelai with its current features, unfortunately. Service duration can be up to 1 day/24h and that is the l ... Patrick Multiple BookingsClosed   Amelia   Updated February 19, 2021 at 10:13am   2 Most recent comment from [deleted]:Hello Patrick,Multiple appointments in Amelia can be booked only with booking Recurring appointments and packages (packages is a feature available in Pro and Developer licenses). Besides these two fe ... ryuichi amelia-appointmentsClosed   Amelia   Updated February 19, 2021 at 8:45am   2 Most recent comment from [deleted]:Hello ryuichi, Could you please tell me on what exactly are you referring to with the auto-reply? If you are referring to the email notification sent to the customer - customers can see the times in t ... Jim JS Event for when app has loaded?Closed   Amelia   Updated February 19, 2021 at 8:34am   6 Most recent comment from [deleted]:You are welcome, Jim.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Anthony Chiles Pricing for EventssClosed   Amelia   Updated February 19, 2021 at 8:32am   4 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Elias Buffer time between sessionsClosed   Amelia   Updated February 18, 2021 at 9:28pm   2 Most recent comment from [deleted]:Hi, Elias!Thank you for letting us know.Please feel free to contact us if you have any other questions.Best Regards.  Pablo Email notificationsClosed   Amelia   Updated February 18, 2021 at 9:13pm   11 Most recent comment from [deleted]:Hi, Pablo!Thank you. Yes, National holidays are always such funThe team is based in Belgrade and I'm located in Moscow. So, we are quite international.You can find Amelia tables if you use for ex ... Ivan Filippov Need help with settings PluginClosed   Amelia   Updated February 18, 2021 at 8:47pm   2 Most recent comment from [deleted]:Good day, Ivan!Thank you for choosing Amelia.Unfortunately, at the moment Amelia has no option to set Recurring Appointments for a definite time period. However, there's a workaround: you can se ... Cedric Dansereau Employee servicesClosed   Amelia   Updated February 18, 2021 at 5:41pm   2 Most recent comment from [deleted]:Hi Cedric, There isn't a possibility for Amelia employees to create services in Amelia, unfortunately. They can access and change the Assigned services , if you enable this option in Amelia Role ... Sergio Sedas Problems with AWSClosed   Amelia   Updated February 19, 2021 at 8:56am   6 Most recent comment from [deleted]:Hi Sergio, One of our developers said that we don't use that library directly, but some library we have in Amelia needs that AWS-SDK. Could you please check your server error log and sent us th ... Sergio Sedas Conflict Amelia with another PluginClosed   Amelia   Updated February 18, 2021 at 5:25pm   2 Most recent comment from [deleted]:Hello Sergio, I see this is a duplicate ticket and I've already responded to the other ticket regarding this matter. We can continue with this in the other ticket, thank your understanding. If ...