Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
I have setup all my service's appointments to be automatically approved once booked. But the past two days, all new appointments are showing up as "pending". Why is that?
Hello Gerardo
Please go to Amelia/Services, and access the service for which you see "Pending" as a status. Go to the Settings tab within the service, and double check if it is saved as "Approved" or "Pending".
If that's correct, go to Amelia Settings/Appointment Settings, and make sure the "Allow booking above maximum capacity" is turned off, and that the "Allow booking below minimum capacity" is turned on.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thank you so much for the response.
That seemed to have been the trick.
Thanks again for the help
I'm glad it worked for you Gerardo,
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.