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Public Tickets

Reza Hojati Automatically choose an appointmentClosed   Amelia   Updated May 17, 2021 at 1:51pm   2 Most recent comment from Aleksandar Vuković:Hello TimoWhich version of the plugin do you have installed?This option was included in version 3.0, and if you have new version (currently, Amelia is on 3.2), the first time slot should automatically ... Roshan Sujeebun cannot add an existing wordpress user as an employeeClosed   Amelia   Updated May 17, 2021 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello RoshanThis user is added as both Amelia Customer and Amelia Employee, which is not allowed. The user's email is stored in the database, and is most likely already saved as a customer in Ame ... Kari Calendar short code losing stylingClosed   Amelia   Updated May 17, 2021 at 1:35pm   2 Most recent comment from [deleted]:Hi, Kari!Sorry for the delayed response.And thank you for choosing Amelia.Issues like this one usually occur when Amelia's CSS wasn’t applied correctly or there is a conflict with another plugi ... Dylan Tweedy Daily Events? I think?Closed   Amelia   Updated May 17, 2021 at 12:23pm   11 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Dylan.If you require a refund for the plugin, please let me know. Your 15-day money-back guarantee expired a couple of days ago, but if you're not going to be using ... Daisuke Sagano Google calendar integration and Sending different e-mail to customer according to employee the customer reservedClosed   Amelia   Updated May 17, 2021 at 12:16pm   8 Most recent comment from Aleksandar Vuković:You're welcome, Daisuke, I'm glad that I could be of service here!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hilda Steyn bookingsClosed   Amelia   Updated May 17, 2021 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello HildaNeither of these two messages is a part of Amelia. By the terminology used, it looks like this is coming from WooCommerce? thomas gostkowski Customer Panel Access LinkClosed   Amelia   Updated May 17, 2021 at 11:38am   2 Most recent comment from [deleted]:Hi Thomas,thank you for reaching out to us.This link is placed in an email notification for the customer so that they can access the customer panel.You can find the full setup of Customer Panel Fronte ... Eddie Cleary Upgrade AmeliaClosed   Amelia   Updated May 18, 2021 at 12:02pm   5 Most recent comment from [deleted]:Hi Eddie!I got a response from my colleague regarding the lifetime license.The procedure is automatic, so even though you are in a 15-day money-back guarantee, you will be using the plugin for 15 days ... Viktor Callemin ExportingClosed   Amelia   Updated May 17, 2021 at 11:16am   4 Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.To answer this question, we will need to see your exported database files. Also, we will need access to your new site (WP admin login) and to the database (Ph ... Pierre-Alex Multiple reservationClosed   Amelia   Updated May 17, 2021 at 11:10am   4 Most recent comment from Aleksandar Vuković:Thank you for sharing that with me, Pierre-Alex.It is not possible at the moment, but as you can see it's a frequently requested feature, so our development team did add it to their "to-do" list ... Pascal DUMAS annulation appointmentClosed   Amelia   Updated May 17, 2021 at 10:18am   2 Most recent comment from [deleted]:Hi Pascal,thank you for reaching out to usAppointments cancelled in Amelia need to be manually refunded.So, since this customer paid the booking with Stripe, you need to go to your Stripe account and ... Marcin Waszak DiviClosed   Amelia   Updated May 17, 2021 at 9:26am   6 Most recent comment from [deleted]:Hi Marcin,thank you for the kind replyI apologize for the later response, as we don't work on weekends.Categories are shown in Amelia Services Catalog view. deloche time slotClosed   Amelia   Updated May 17, 2021 at 8:12am   2 Most recent comment from [deleted]:Hi Chrystelle,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.Please go to Amelia > Settings > General Settings > change time slot step to 15 ... Roberto Bruno Remove Zip code from StripeClosed   Amelia   Updated May 15, 2021 at 7:43am   2 Most recent comment from [deleted]:Hi, Roberto!Thank you for choosing Amelia.I'm afraid, the ZIP code is Stripe's requirement, and we can't change it.Please let us know if you have any other questions.Best Regards.  Roberto Bruno WPML translationClosed   Amelia   Updated May 14, 2021 at 2:53pm   12 Most recent comment from Ilse:Hi I guess I have the same issue here. The service is translated from '3 players' to '3 spelers' etc. But the translation is not visible. Other (non dynamic translations) work. N ...