As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Giorgia pannello espertiClosed   Amelia   Updated May 4, 2023 at 5:15am   2 Most recent comment from Marko Davidović:Hello Giorgia, Thank you for reaching out to us.Can you please go to WordPress users and check if your employees have some other roles added except the employee role?If you do then you should know tha ... lars pehrsson Import from ExcelClosed   wpDataTables   Updated May 3, 2023 at 8:40pm   2 Most recent comment from Miloš Jovanović:Hi, Lars. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Maggie DiPalma activating BasicClosed   wpDataTables   Updated May 3, 2023 at 8:32pm   2 Most recent comment from Miloš Jovanović:Hi, Maggie.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Brenda Integration with Gravity Forms / Gravity Perks Nested FormsClosed   Gravity Forms integration for wpDataTables   Updated May 3, 2023 at 8:03pm   4 Most recent comment from Miloš Jovanović:Hi, Brenda.No problem , i am happy to advise.Sorry for that inconvenience of the use-case,  i hope that our devs might find a solution to add a possibility for the Nested Forms soon.Anything else th ... Brenda empty fields on the detail page popupClosed   Master-Detail Tables for wpDataTables   Updated May 3, 2023 at 8:02pm   4 Most recent comment from Miloš Jovanović:Hi, Brenda.I am delighted to hear that this one has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.We will cov ... Mathieu Casanelli Problème d'installationClosed   wpDataTables   Updated May 3, 2023 at 7:00pm   2 Most recent comment from Miloš Jovanović:Hi, Mathieu.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Allan Tan HTML EmbedClosed Pre-purchase questions for wpDataTables   Updated May 3, 2023 at 6:40pm   3 Most recent comment from Miloš Jovanović:Hi, Allan.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Paul Fortey CSS QuestionClosed   wpDataTables   Updated May 3, 2023 at 5:54pm   2 Most recent comment from Miloš Jovanović:Hi, Paul.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Patrick Changing the Event Labels to Class on the frontendClosed   Amelia   Updated May 3, 2023 at 4:33pm   2 Most recent comment from Uroš Jovanović:Hello Patrick, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings ... Marina Problemas horarioClosed   Amelia   Updated May 3, 2023 at 4:26pm   2 Most recent comment from Uroš Jovanović:Hello Marina,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... P new line on comma (\n)Closed   wpDataTables   Updated May 3, 2023 at 3:30pm   4 Most recent comment from Miloš Jovanović:Hi, P.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Guy Willett Merging cellsClosed   wpDataTables   Updated May 3, 2023 at 3:17pm   6 Most recent comment from Miloš Jovanović:Hi, Guy.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Carolyn Knight Support not answering urgent request for helpClosed   wpDataTables   Updated May 3, 2023 at 3:10pm   4 Most recent comment from Miloš Jovanović:Hi, Carolyn and Brenda.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than ... charly Display bug with a service wich is not savedClosed   Amelia   Updated May 3, 2023 at 2:24pm   10 Most recent comment from Uroš Jovanović:Hello Charly,Thank you for that and for your patience.I tested it out and the service that you mentioned is not displayed on the front-end booking form.Can you please test it out now and let me know ... Cricket Foster CustomizationClosed   Amelia   Updated May 3, 2023 at 1:03pm   2 Most recent comment from Marko Davidović:Hello Cricket, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We did not get any sc ...