As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Shantanu Baviskar Save button sometimes doesn't workClosed   Amelia   Updated May 8, 2023 at 9:07am   8 Most recent comment from Marko Davidović:Hello Shantanu,We went on your site and we can not replicate the issue, everything is working fine and it saves immediately without any need to refresh or anythingBoth appointments and specials days a ... Stephen Checking Attendees InClosed   Amelia   Updated May 8, 2023 at 7:40am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us.When you click on event section you will see the Attendees optionJust click on that and you will see add Attendees optionAs for sharing tickets or ch ... Fred Google calendar sync doesn’t update booking calendarClosed   Amelia   Updated May 8, 2023 at 6:50am   2 Most recent comment from Marko Davidović:Hello Fred, Thank you for reaching out to us.You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. Whe ... Kelly Fidei events capacityClosed   Amelia   Updated May 8, 2023 at 6:48am   2 Most recent comment from Marko Davidović:Hello Kelly, Thank you for reaching out to us.When you click on edit event just click on the pricing section and you will see the option Maximum allowed spotsAnd that is it.If you have any more quest ... Philippe Weickmann invalidatedClosed   Amelia   Updated May 8, 2023 at 6:38am   2 Most recent comment from Marko Davidović:Hello Philippe, Thank you for reaching out to us.If you mean canceled status, this is for when you, your employees, or your customers cancel the appointment so that you can see that it is canceled and ... Alexandre Salmi payment linksClosed   Amelia   Updated May 8, 2023 at 6:32am   4 Most recent comment from Marko Davidović:Hello Alexandre,You are most welcome, and we try to help as best as we can but  some features are not available at this time.I'll kindly ask you to add it as a feature suggestion on this link ht ... Zsolt Czeizer Custom JS code on appointment sectionClosed Pre-purchase questions for Amelia   Updated May 8, 2023 at 5:31am   4 Most recent comment from Marko Davidović:Hello Zsolt, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Nacho Custom fieldClosed Pre-purchase questions for Amelia   Updated May 8, 2023 at 9:44am   6 Most recent comment from Marko Davidović:Hello Nacho,We just got the feedback from our colleagues and they have told us that you can pull it off with webhooks, you just have to create an endpoint. In the documentation that you can find at t ... Jason Google sheetsClosed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi, Jason.Sorry to disappoint you, but with our plugin it is not possible in any way to have multiple tabs from one Sheet render in one table.One table can only connect to one tab from any Spreadshee ... Alex autocomplete suggestions for consistency?Closed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:49pm   8 Most recent comment from Miloš Jovanović:Hi ,Alex.First of all, thank you for adding another great suggestion.A colleague from our QA Team just mentioned today that someone added very nice improvement ideas on our Suggestions Page, it took m ... Alex cascade filters in edit mode selectboxes?Closed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:35pm   4 Most recent comment from Miloš Jovanović:Hi, Alex.Thank you for adding this suggestion for our developers.I will let them know to see and work on it as soon as possible.Now there are two votes, just upvoted it from my end.Thanks again, and ... Karl Williams SIngle UserClosed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:28pm   2 Most recent comment from Miloš Jovanović:Hi, Karl.1. In terms of limiting a table to only show rows for each logged in user ( for the currently logged user ID),we have this feature : Creating Editable Tables in WordPress where users can se ... Jordan Smith Creating a table using Ultimate Member registration entriesClosed   wpDataTables   Updated May 5, 2023 at 5:27pm   2 Most recent comment from Miloš Jovanović:Hi, Jordan.Sorry to disappoint you, but for something like this, a custom SQL Query is needed to pull the metadata as you described, our support is not able to cover writing or debugging custom Queri ... Jordan Smith Linking WPDataTable column to Gravity FormsClosed   Gravity Forms integration for wpDataTables   Updated May 5, 2023 at 5:25pm   5 Most recent comment from Miloš Jovanović:Hi, Jordan.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Vanessa Katsapas CSS is being overriddenClosed   wpDataTables   Updated May 5, 2023 at 5:16pm   3 Most recent comment from Miloš Jovanović:Hi, Vanessa.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ...