Je n'arrive pas à installer ce plugin acheté le 27/04 :
1: en passant par l'interface Wordpress d'installation des plugins : Le lien suivi est expiré.
2: en téléchargeant le plugin par Ftp. Au moment de l'activation, le message d'erreur suivant s'affiche :
Warning: require(/var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/../markbaker/complex/classes/src/functions/abs.php): failed to open stream: No such file or directory in /var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/autoload_real.php on line 66
Fatal error: require(): Failed opening required '/var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/../markbaker/complex/classes/src/functions/abs.php' (include_path='.:/usr/share/php') in /var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/autoload_real.php on line 66
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
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Can we please check the back-end of your WordPress, and we will try to isolate the issue for your as quickly as possible?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Je n'arrive pas à installer ce plugin acheté le 27/04 :
1: en passant par l'interface Wordpress d'installation des plugins : Le lien suivi est expiré.
2: en téléchargeant le plugin par Ftp. Au moment de l'activation, le message d'erreur suivant s'affiche :
Warning: require(/var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/../markbaker/complex/classes/src/functions/abs.php): failed to open stream: No such file or directory in /var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/autoload_real.php on line 66
Fatal error: require(): Failed opening required '/var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/../markbaker/complex/classes/src/functions/abs.php' (include_path='.:/usr/share/php') in /var/www/html/wordpress/wp-content/plugins/wpdatatables/lib/composer/autoload_real.php on line 66
Hi, Mathieu.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
-
Can we please check the back-end of your WordPress, and we will try to isolate the issue for your as quickly as possible?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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