As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Anna modal checkboxClosed   wpDataTables   Updated May 5, 2023 at 3:58pm   3 Most recent comment from Miloš Jovanović:Hi, Anna. Actually, after re-reading the details i realise you meant for the Checkbox filter Modal. Here is what i came up with. For the modal checkbox options themselves, you can use this CSS select ... ALAN horariosClosed   Amelia   Updated May 5, 2023 at 1:27pm   2 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Matt Enser Question about importing into AmeliaClosed Pre-purchase questions for Amelia   Updated May 5, 2023 at 1:06pm   2 Most recent comment from Uroš Jovanović:Hello Matt,Thank you for expressing interest in the Amelia plugin.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the followi ... Jonas Höglund Creating a booking on non-working hoursClosed   Amelia   Updated May 5, 2023 at 1:02pm   12 Most recent comment from Uroš Jovanović:Hello Jonas,Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Tod Eltzroth Not sending receipts or notificationsClosed   Amelia   Updated May 5, 2023 at 12:32pm   2 Most recent comment from Uroš Jovanović:Hello Tod, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... S amelia events calendarClosed Pre-purchase questions for Amelia   Updated May 5, 2023 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.If you are referring to the event calendar on the back-end, you can add it with the following shortcode:[ameliaevents type=calendar] Please let me know if you h ... Antonio AmeliaClosed Pre-purchase questions for Amelia   Updated May 5, 2023 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Antonio,Thank you for reaching out to us.If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 days from the date of purchase, and be fu ... Jason Chong payment linkClosed   Amelia   Updated May 5, 2023 at 11:23am   10 Most recent comment from Uroš Jovanović:Hello,Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Finn Fess Microsoft ExchangeClosed   Amelia   Updated May 5, 2023 at 11:16am   4 Most recent comment from Uroš Jovanović:Hello Finn,At the moment, Outlook can only be configured with Azure as that is how we developed this integration.You can simply create a new outlook mail and configure Azure with it. Duarte Using Amelia for property rentalClosed Pre-purchase questions for Amelia   Updated May 5, 2023 at 11:12am   4 Most recent comment from Uroš Jovanović:Hello Sharon,Thank you for reaching back out to us.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), ... Connie Melk Website startupClosed   Amelia   Updated May 5, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Connie, Thank you for reaching out to us.In settings/role settings you have option called Manage their appointments. If this option is enabled then your employees should be able to do this form ... ALAN RecordatorioClosed   Amelia   Updated May 5, 2023 at 9:37am   2 Most recent comment from Marko Davidović:Hello ALAN, Thank you for reaching out to us. Cron is not Amelia's feature cron is a WordPress feature. You can use cron with Amelia, but setting cron is not part of Amelia's support becaus ... FERNANDO CANTÚ ROCHA Zona HorariaClosed   Amelia   Updated May 5, 2023 at 9:35am   2 Most recent comment from Marko Davidović:Hello FERNANDO, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best.� ... Stefano Booking multiple services togetherClosed   Amelia   Updated May 5, 2023 at 9:28am   4 Most recent comment from Marko Davidović:Hello Stefano,We thank you for that, and hopefully, your suggestion will have plenty of votes, each vote counts.If you have any more questions please open a new separate ticket for each question and ... Darina Service image URL in custom page templateClosed   Amelia   Updated May 5, 2023 at 9:04am   4 Most recent comment from Marko Davidović:Hello Darina,Thank you for the solution, we went on your site but we did not see any changes on our booking form. Can you please send us a couple of screenshots of the changes so that I can forward th ...