As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Favio Alexander No permite guardar nuevos cambios en los formularios de reservaClosed   Amelia   Updated April 28, 2023 at 8:57am   2 Most recent comment from Marko Davidović:Hello Favio, Thank you for purchasing our product, and for reaching out to us. When you see that you have a 403 error. The 403 Forbidden Error happens when the web page (or another resource) that yo ... Angelo Amati Employee Panel IssueClosed   Amelia   Updated April 28, 2023 at 8:23am   4 Most recent comment from Marko Davidović:Hello Lee, You can use export but as admin not as employee, and I can agree that this option might be useful for certain types of business. The best I do is I can also forward this ticket to be revi ... André Chaves Question about the functionalities of the pluginClosed Pre-purchase questions for Amelia   Updated April 28, 2023 at 7:32am   2 Most recent comment from Marko Davidović:Hello André, Thank you for your interest in our product.We can not know how your business will work, but in general we have customer who use Amelia for boat rentals. Just bere in mind that Amelia can ... Beata Kohlbek javascript filesClosed   Amelia   Updated April 28, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Beata, Thank you for reaching out to us. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the ... Lauryanne Notification event bookingClosed   Amelia   Updated April 28, 2023 at 7:06am   2 Most recent comment from Marko Davidović:Hello Lauryanne, Thank you for reaching out to us.Yes, when someone books the event your employee will be notified. What information will your customer receive depends on your choice of placeholder th ... Alejandro Flamerich Ajax table requestClosed   wpDataTables   Updated April 28, 2023 at 7:03am   9 Most recent comment from Aleksandar Vuković:Hi again Jeff.I am not aware of what exact code Alejandro used. All I know is what he wrote in this ticket.I can see that you've opened another ticket with a similar request, and that my colle ... Yasmine Haddad Paypal 4xClosed   Amelia   Updated April 28, 2023 at 6:43am   4 Most recent comment from Marko Davidović:Hello Yasmine,Unfortunately, currently, this feature is not built-in in Amelia. We only have a core integrations with payments system and this can not be used with Amelia at this time. Customers can o ... Alexandra Amelia doesn't work properlyClosed   Amelia   Updated April 28, 2023 at 6:39am   4 Most recent comment from Marko Davidović:Hello Alexandra,You can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only ... Oscar Disable paymentsClosed   Amelia   Updated April 28, 2023 at 5:34am   2 Most recent comment from Marko Davidović:Hello Oscar, Thank you for reaching out to us.This is only possible if you set that the price of your service is 0. Only in this case the payment section won't show.If you have any more questions ... Michael Ghelfi Layout and color problemClosed   wpDataTables   Updated April 27, 2023 at 2:00pm   16 Most recent comment from Miloš Jovanović:Hi, Michael. You're welcome, i am happy to help. It is no trouble at all for the time, that is what we are here for, there was no way for you to know of that bug from the Theme provider at that ... Chris Dodsley ShortcodesClosed   Amelia   Updated April 27, 2023 at 12:53pm   7 Most recent comment from Uroš Jovanović:Hello Chris,On the test page that you shared with me, there is no 2.0 booking form, is it on a different page?Looking forward to your reply. Nick Loggie Service by MonthClosed   Amelia   Updated April 27, 2023 at 10:34am   6 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, we are glad to hear that and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We ... Samuel Jackson Update Broke Multiple Tables & ChartsClosed   wpDataTables   Updated April 27, 2023 at 10:25am   4 Most recent comment from Miloš Jovanović:Hi, Samuel. Firstly, you are correct about the delayed response time, i sincerely apologise for that once again. We will do our best to improve the response times across the board for all issues. - I ... Chris Brooks display and filteringClosed   wpDataTables   Updated April 27, 2023 at 10:08am   7 Most recent comment from Miloš Jovanović:Hi, Chris.I am happy to see that now it seems to generally work well, as needed for your use-case,but we will be on stand-by, let me know if you notice this issue reoccur at any point;and also you c ... Steve WPML TranslationClosed   wpDataTables   Updated April 27, 2023 at 10:06am   4 Most recent comment from Miloš Jovanović:Hi, Steve. Thank you for this clarification, now i understand what you meant. Unfortunately, at this time it is not possible to translate the values in the cells themselves. You can only translate th ...