As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Darina Service image URL in custom page templateClosed   Amelia   Updated May 5, 2023 at 9:04am   4 Most recent comment from Marko Davidović:Hello Darina,Thank you for the solution, we went on your site but we did not see any changes on our booking form. Can you please send us a couple of screenshots of the changes so that I can forward th ... BTecno Amelia Multi EmployesClosed   Amelia   Updated May 5, 2023 at 8:23am   4 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is the only possible workaround. Service can not work without employees you can only crea ... CARLOS ATRISTAIN Small problems easy to solve but important to fix in the financial reportClosed   Amelia   Updated May 5, 2023 at 6:59am   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.We will test this out and we will contact you once we have more information.  Roland SMS sendingClosed   Amelia   Updated May 5, 2023 at 6:10am   2 Most recent comment from Marko Davidović:Hello Roland, Thank you for reaching out to us.Yes, of course we have checked and everything is working on our end. Please check if your settings and added languages are correct and also if the langu ... PeriPeriCreative Notification emails not sentClosed   Amelia   Updated May 4, 2023 at 11:54pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or o ... Mario Rodrigues appointment, same day and same time every weekClosed Pre-purchase questions for Amelia   Updated May 4, 2023 at 11:38pm   2 Most recent comment from Uroš Jovanović:Hello Mario,Thank you for reaching out to us.For this purpose, you could configure multi-day events in Amelia.Multi-Day Events: You can create an event that spans between Monday and Friday, or that i ... Randy Miller Search with Quotation Marks or Boolean SearchClosed   wpDataTables   Updated May 4, 2023 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi, Randy. If i understood, you would like to have this for the global Table Search block? For the Table Search itself, we do not have this yet, but it is a good idea for a future option. Please feel ... Ionut Cristescu Collect data from a website and use it on my own wordpress siteClosed Pre-purchase questions for wpDataTables   Updated May 4, 2023 at 12:18pm   2 Most recent comment from Miloš Jovanović:Hi, Ionut.Thanks for reaching out to us.In terms of providing the data source, i am afraid that we are not able to help you with that.Our support can only advise you how you can use your data source ... Jo Question regarding Google AgendaClosed   Amelia   Updated May 4, 2023 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Jo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... paolo TranslationClosed   Amelia   Updated May 4, 2023 at 11:14am   4 Most recent comment from Marko Davidović:Hello paolo,We went on your site and we can see that pages for events are translatedSo we are not sure where the issue is. Can you please send us a couple of screenshots so that we can understand the ... Roman Schenk Amelia german TranslationsClosed   Amelia   Updated May 4, 2023 at 11:13am   2 Most recent comment from Uroš Jovanović:Hello Roman,I have added this translation and it will be included in the next update.Please let me know if you have any other questions. Ben Moffett Importing a Very Large FileClosed Pre-purchase questions for wpDataTables   Updated May 4, 2023 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi, Ben.Thanks for reaching out to us.-You are correct.  Data that has more than a few thousand rows can  not be imported in this way directly via the plugin - this is a limitation that is coming ... Orhan Osmanov events booking - bank payment optionClosed   Amelia   Updated May 4, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Orhan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Lionel AMELIA vs. WoocommerceClosed   Amelia   Updated May 4, 2023 at 10:42am   2 Most recent comment from Uroš Jovanović:Hello Lionel,Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check hi ... Mike Franklin Filtering Table on Front-EndClosed   wpDataTables   Updated May 4, 2023 at 10:29am   2 Most recent comment from Miloš Jovanović:Hi Mike. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...