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Public Tickets

Tomer Eini Email and SMS notifications not sending properlyClosed   Amelia   Updated January 31, 2023 at 10:35am   4 Most recent comment from Aleksandar Vuković:Hi again Tomer.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ... Jad Saleh cant view packagesClosed   Amelia   Updated January 31, 2023 at 10:34am   6 Most recent comment from Uroš Jovanović:Hello Jad,Glad to be able to assist you.Please let me know if you have any other questions. Emma Pier Employees visible forClosed   Amelia   Updated January 31, 2023 at 10:33am   4 Most recent comment from Aleksandar Vuković:You're welcome, Emma, glad I could help.Please feel free to reach out to us if you have any further questions or concerns! Kjell Jansson Amelia Booking PluginClosed   Amelia   Updated January 31, 2023 at 10:25am   4 Most recent comment from Aleksandar Vuković:Hi again Kjell.You need to deactivate the license either through Amelia/Settings/Activation on mybookings.pro site, and then activate it on another site; Or by clicking the Manage Domains button in ... Chris Custom FieldsClosed   Amelia   Updated January 31, 2023 at 10:24am   4 Most recent comment from Uroš Jovanović:Hello Chris,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... joshua mccloskey Adding Coupons For All EventsClosed   Amelia   Updated January 31, 2023 at 10:02am   2 Most recent comment from Marko Davidović:Hello joshua, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But it is a good suggestion. I will forward your suggestion to our developers, we are c ... Marcel Broken websiteClosed   Amelia   Updated January 31, 2023 at 9:52am   3 Most recent comment from Marko Davidović:Hello Marcel, Thank you for reaching out to us.We are glad to hear that everything is working now. We did not encounter such issue and Amelia can be updated automatically or we would have tens of thou ... Abdulrahman tahan cancelled ticket by mistakeClosed   Amelia   Updated February 1, 2023 at 9:47am   3 Most recent comment from Marko Davidović:Hello Abdulrahman tahan,We just got the feedback from our colleagues and they have told us that unfortunately, once you cancel your subscription we can not activate it again. But you can buy a new lic ... Grace Attachment Custom FieldClosed   Amelia   Updated January 31, 2023 at 9:06am   2 Most recent comment from Marko Davidović:Hello Grace, Thank you for reaching out to us.Custom fields are tied to the appointment, so you need to click on edit appointment and there you will be able to see all custom fields that your clients ... César Yucra Select several options in a fieldClosed   Amelia   Updated January 31, 2023 at 7:45am   6 Most recent comment from Marko Davidović:Hello César, You are most welcome, we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice ... Duncan Richardson AppointmentsClosed   Amelia   Updated January 30, 2023 at 9:44pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Duncan.Let me know if there's anything else I can do to help. Nikhil Remove "need help"Closed   Amelia   Updated January 30, 2023 at 9:16pm   2 Most recent comment from Aleksandar Vuković:Hello Nikhil.Since this is in the back-end, you'd need to install the "Add Admin CSS" plugin and in it, add the following CSS: .am-help-button { display: none !important; }Let me know if the ... César Yucra Send invoices and display contractsClosed   Amelia   Updated January 30, 2023 at 9:12pm   5 Most recent comment from Uroš Jovanović:Hello César,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins t ... Falko Alexander pending statusClosed   Amelia   Updated January 30, 2023 at 9:09pm   2 Most recent comment from Aleksandar Vuković:Hello Falko.If you access this service setting, and you can verify the appointment status is set to "Approved", then the only other thing that could happen is that this service's minimum capacit ... Olav localisationClosed   Amelia   Updated January 30, 2023 at 8:45pm   2 Most recent comment from Aleksandar Vuković:Hello Olav.Thank you for reaching out to us.Amelia doesn't have any date/time format settings. It inherits everything from WordPress, so please access your General Settings and change the format ...