Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Scott Error displaying events calendarClosed   Amelia   Updated February 21, 2023 at 9:32am   2 Most recent comment from Marko Davidović:Hello Scott, I'm afraid that we didn't quite get what you how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the ... Brandon Stone Assigning multiple employeesClosed   Amelia   Updated February 21, 2023 at 9:11am   6 Most recent comment from Marko Davidović:Hello Brandon,We are sorry to hear this but we understand.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you wan ... Djiezion Demande d'un nouveau enregistrement des utilisateurs pour accéder à leur tableau de bordClosed   Amelia   Updated February 21, 2023 at 9:08am   2 Most recent comment from Marko Davidović:Hello Djiezion, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ... Spiros Attachment custom fieldClosed   Amelia   Updated February 21, 2023 at 8:55am   2 Most recent comment from Marko Davidović:Hello Spiros, Thank you for reaching out to us.As for speed we can not do anything about that since Amelia is not a SaaS, but custom fields data are stored in the appointment section. You can find it ... bens loading speedClosed   Amelia   Updated February 21, 2023 at 8:47am   2 Most recent comment from Marko Davidović:Hello bens, Thank you for reaching out to us. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the s ... Bryce Evans Allow an employee to take 2 appointments at a timeClosed   Amelia   Updated February 21, 2023 at 7:48am   2 Most recent comment from Marko Davidović:Hello Bryce, Thank you for reaching out to us.Employee can be booked on 2 appointments at once since it can not be at 2 places at once. You can create group bookings so that it can have an appointment ... nir Multi Calanders SyncClosed   Amelia   Updated February 21, 2023 at 7:20am   8 Most recent comment from Marko Davidović:Hello nir, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. H ... jason New Step Booking Form Doesn't LoadClosed   Amelia   Updated February 21, 2023 at 6:59am   6 Most recent comment from Marko Davidović:Hello jason,We are glad to hear that everything is fine now. As for HMWP I will forward this to my colleagues so that they can take a closer look at this.If you have any more questions please open a ... Rees Linux CompatibilityClosed   wpDataTables   Updated February 20, 2023 at 8:05pm   4 Most recent comment from Miloš Jovanović:Hi, Rees  Firstly, my sincere apology for the waiting time on the reply. - There errors are returned by the server,  and only displayed by wpDataTables. There is no additional log within wpDataT ... Kessy Juma Mrisho WPDataTables Column Formulas throwing SQL Syntax ErrorClosed   wpDataTables   Updated February 20, 2023 at 8:00pm   6 Most recent comment from Aleksandar Vuković:Thanks for letting me know, Kessy.Let me know if there's anything else I can do to help. Reichenbach Link with Google sheetClosed Pre-purchase questions for wpDataTables   Updated February 20, 2023 at 7:06pm   2 Most recent comment from Miloš Jovanović:Hi, Reichenbach Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Phil L. Website crashClosed   Amelia   Updated February 20, 2023 at 6:55pm   6 Most recent comment from Uroš Jovanović:Hello Phil,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Djiezion Intégration jitsiClosed   Amelia   Updated February 20, 2023 at 6:48pm   2 Most recent comment from Uroš Jovanović:Hello Djiezion,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Redouane Confirmation booking emailClosed   Amelia   Updated February 20, 2023 at 5:30pm   15 Most recent comment from Uroš Jovanović:Hello  Redouane,Seems to be working fine now, can you please test it out and let me know if it works or not?Looking forward to your reply. Ulrik Andersen Width and number of columns in filter modal dialog - Aqua skinClosed   wpDataTables   Updated February 20, 2023 at 5:25pm   2 Most recent comment from Miloš Jovanović:Hi, Ulrik  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we had a break during our National Holiday, whic ...