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Public Tickets

Tracey BDCBC-C6C72-FABB7-4D043-FFBA1Closed   Amelia   Updated March 14, 2023 at 3:45pm   2 Most recent comment from Uroš Jovanović:Hello Tracey,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inheri ... david Appointment Self CancelationClosed Pre-purchase questions for Amelia   Updated March 14, 2023 at 3:25pm   2 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.Yes, you can allow the customers to cancel the appointments from the customer panel, also you can set how many days before the appointment the customer can ... Nicola Gaastra ErrorsClosed   Amelia   Updated March 14, 2023 at 3:24pm   4 Most recent comment from Uroš Jovanović:Hello Nicola,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... kim wiil forminator formClosed Pre-purchase questions for wpDataTables   Updated March 14, 2023 at 2:46pm   2 Most recent comment from Miloš Jovanović:Hi, kim.I can see from the screenshot,it seems that you have not installed all the required plugins.Please make sure that you have installed and activated these three :1. wpDataTables ( Lite or Premi ... Fox Scarlett Custom fields for Events CREATION??Closed   Amelia   Updated March 14, 2023 at 2:46pm   4 Most recent comment from Uroš Jovanović:Hello Fox,Thank you for clearing that up.For that purpose, you could add the description of the event to the description field:Please let me know if that worked for you.Looking forward to your reply. Raphael Schleuning Step by Step form doesnt display correct colorClosed   Amelia   Updated March 14, 2023 at 2:40pm   2 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for reaching out to us.Can you please try the following CSS and let me know if it works or not: .am-fs-sb__step-heading{    color: white !important;}Looking forward to your r ... Daniel Dowling Time select on half hourClosed   Amelia   Updated March 14, 2023 at 2:37pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for reaching out to us.Does this happen when you edit the appointment or when you create a new appointment?Looking forward to your reply. Steve eventsClosed   Amelia   Updated March 14, 2023 at 2:33pm   2 Most recent comment from Aleksandar Vuković:Hello Steve.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.We are currently working on redesigning the Events feature, and once all front-end forms are re ... Raphael Schleuning Add Online-AvailabilityClosed   Amelia   Updated March 14, 2023 at 2:22pm   2 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for reaching out to us.You can connect the employee to multiple locations on the work hours' tab of the employee settings.At the moment, there is no option to apply a disc ... Mindaugas Can i integrate Amelia with WPForms?Closed Pre-purchase questions for Amelia   Updated March 14, 2023 at 1:52pm   4 Most recent comment from Uroš Jovanović:Hello Mindaugas,For that purpose, you can check out the custom duration for services at the following link.Please let me know if you have any other questions. Lorraine Issues with Amelia pluginClosed   Amelia   Updated March 14, 2023 at 1:44pm   4 Most recent comment from Uroš Jovanović:Hello Lorraine,I have responded to the other ticket that you created in regards to the refund of the license. Mike Harris Add Zoom details to ical filesClosed   Amelia   Updated March 14, 2023 at 1:35pm   2 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for reaching out to us.At the moment, you can add the URL through the database, but please note that it will come up as HTML: So, it's a bit ugly, but at least it works. To d ... Eoin Resource / overbooking issue when day off is setClosed   Amelia   Updated March 14, 2023 at 12:41pm   2 Most recent comment from Uroš Jovanović:Hello Eoin,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Gerard School course booking, would Amelia fit our needs?Closed Pre-purchase questions for Amelia   Updated March 14, 2023 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello Gerard.Thank you for reaching out to us.You would need to purchase Amelia in order to do this. With Amelia Lite, you only have one employee that provides assigned services during his/hers Wor ... John Bentham Mobile office locationsClosed Pre-purchase questions for Amelia   Updated March 14, 2023 at 10:39am   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wi ...