Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Patrick Guillaume customer panelClosed   Amelia   Updated February 23, 2023 at 7:34pm   14 Most recent comment from Uroš Jovanović:Hello Patrick,Glad to be able to assist you.Please let me know if you have any other questions. Granier Question sur les packs de rendez-vousClosed Pre-purchase questions for Amelia   Updated February 23, 2023 at 4:05pm   2 Most recent comment from Uroš Jovanović:Hello Granier,Thank you for expressing interest in the Amelia plugin.For that purpose, you can use the packages feature in Amelia. Packages in the Amelia Booking plugin are made to give you the opt ... James Rawson Issue with display of tableClosed   wpDataTables   Updated February 23, 2023 at 2:37pm   2 Most recent comment from Miloš Jovanović:Hi, James Is the related page in question where you have placed these tables shortcode? https://businesscharitydirectory.com/I can't see any error in the browser console, so it's best if i ... TG Dayspa registration of new purchased productClosed   Amelia   Updated February 23, 2023 at 2:17pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Yes. this is possible. But this can be set manually with special days option. Or you can set days off for each month between first and last Sunday. Both of th ... Juliette Problem with bookingClosed   Amelia   Updated February 23, 2023 at 2:10pm   7 Most recent comment from Marko Davidović:Hello Michael, Thank you for understanding and have a good day.   Sofie De Cleene De Cleene Step by Step booking, show dateClosed   Amelia   Updated February 23, 2023 at 1:15pm   2 Most recent comment from Marko Davidović:Hello Sofie, Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Eduard Special Days - EmployeesClosed   Amelia   Updated February 23, 2023 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Eduard, Thank you for reaching out to us. We have a bug with special days and employee panels. Our developers are already working on it and it should be resolved in the future update. Until then ... sam Different prices for same serviceClosed   Amelia   Updated February 23, 2023 at 11:41am   2 Most recent comment from Aleksandar Vuković:Hello Tiziana.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Using tickets with different pricing is only possible with Events. When you enable the � ... Álvaro employee free booking hoursClosed   Amelia   Updated February 23, 2023 at 11:37am   2 Most recent comment from Marko Davidović:Hello Álvaro, Thank you for reaching out to us.Employees can not book outside their work hours. But they can change their work hours from u employee panel. You just need to enable the option Configu ... Steven RefundClosed   Amelia   Updated February 23, 2023 at 1:48pm   3 Most recent comment from Marko Davidović:Hello Steven,We just got the feedback from our colleagues and they have told us that the refund has been issued.We wish you all the best. Have a nice day.  RODRIGO forma de pagoClosed Pre-purchase questions for Amelia   Updated February 23, 2023 at 10:20am   5 Most recent comment from Diego Andreo:Buenos días, estoy usando Redsys como pasarela de pago para WooCommerce pero no parece funcionar, no registra la reserva, ni llegan los emails y tampoco llega a Google Calendar. ¿Es posible que sea ... Paul Kim Alarm notification to the Site managerClosed   Amelia   Updated February 23, 2023 at 10:19am   6 Most recent comment from Marko Davidović:Hello Paul,You have set the password of 10 characters The correct generated password must contain 16 characters.SMTP (Simple Mail Transfer Protocol) – In this article, we show how to configure the ... Federica Marrone Minimum time before bookingClosed   Amelia   Updated February 23, 2023 at 8:56am   2 Most recent comment from Aleksandar Vuković:Hello Federica.I'm sorry to disappoint you, but unfortunately, something like this is not possible.Please feel free to search through our feature suggestion page, https://features.wpamelia.com/, ... oscar salcedo COUPON WOOCOMERCEClosed   Amelia   Updated February 23, 2023 at 8:48am   2 Most recent comment from Aleksandar Vuković:Hello again Oscar.Amelia can't use WooCommerce's coupons as it has its own.Basically, we've added WooCommerce as a payment integration, so Amelia sends data to WooCommerce, not vice-ver ... oscar salcedo more people in packsClosed   Amelia   Updated February 23, 2023 at 8:46am   2 Most recent comment from Aleksandar Vuković:Hello Oscar.Packages currently do not support multiple people. Regardless if the service has a capacity of between 5 and 20 people (for example), a customer that purchases the package can only book f ...