Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

SANNE Service on specific working hours show invalid dates in slots of front-endClosed   Amelia   Updated February 17, 2023 at 9:08am   17 Most recent comment from Uroš Jovanović:Hello Sanne,That service was not properly added to the working hours of the employee. I added it and it started working fine again.My apologies if I already asked this before, but may I ask you for a ... Giuseppe Granza Hide upcoming events in calendar viewClosed   Amelia   Updated February 17, 2023 at 9:06am   2 Most recent comment from Aleksandar Vuković:Hello Giuseppe.Thank you for reaching out to us.In order to hide the "Upcoming Events", you need to access Amelia/Customize -> Customize 1.0 and select the Event Calendar Booking Form. Then click on ... David Peters Customer addressClosed   Amelia   Updated February 17, 2023 at 9:01am   2 Most recent comment from Aleksandar Vuković:Hello David.The Address custom field cannot be added to Customer details. It is currently linked only to the appointment.Please feel free to search through our feature suggestion page, https://feat ... stephanie Gas Google CalendarClosed   Amelia   Updated February 17, 2023 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Stephanie,Thank you for reaching out to us.1. By not being sent, are you referring to the time slots not being blocked or the events not being created in Amelia when first being created in Googl ... Irene Giuriato Rescheduling error + UpdateClosed   Amelia   Updated February 17, 2023 at 8:30am   2 Most recent comment from Aleksandar Vuković:Hello Irene.Thank you for reaching out to us.The issue you're describing has been resolved in the latest version of Amelia, so once you update it you'll no longer face this issue.As for the ... lynob web outlock calendar employee syncranitionClosed   Amelia   Updated February 17, 2023 at 8:24am   12 Most recent comment from Uroš Jovanović:Hello lynob and Ray,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. phil Amelia User Control PanelClosed   Amelia   Updated February 17, 2023 at 8:06am   7 Most recent comment from Marko Davidović:Hello Phil,We have set everything up for you. You needed to add the access link to notifications we have done this for you And now customer with click on that link get logged in to the customer panel ... Frank Surget Amelia RegistrationClosed   Amelia   Updated February 17, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Frank, Thank you for reaching out to us. No, Amelia doesn't have a membership feature. Each customer must choose the service for an appointment or event and then they can fill out their dat ... justin loading forms manuallyClosed   Amelia   Updated February 17, 2023 at 6:48am   2 Most recent comment from Marko Davidović:Hello justin, Thank you for reaching out to us. You can show one service if you want with our shortcodes like this for example [ameliabooking service=1] if you want to show the booking form for the s ... Stephen Taylor Appointment slotsClosed   Amelia   Updated February 17, 2023 at 6:48am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us. Unfortunately, no. You would need to delete this appointment when it is called or you need to delete this customer from that appointment. The capacity ... Kalee Events & booking on same pageClosed   Amelia   Updated February 17, 2023 at 6:47am   2 Most recent comment from Marko Davidović:Hello Kalee, Thank you for reaching out to us. The issue could be that you use the old form and the new form on the same page. The old forms use vue2 and the new forms use vue3, and for this reason o ... Paul Aage Aasheim Consfusing search panelClosed   Amelia   Updated February 17, 2023 at 6:44am   10 Most recent comment from Marko Davidović:Hello Paul, Thank you for your advice, we can't promise anything, but we can forward your suggestion to appropriate sector. As for the issue with the booking form, we just got the feedback from o ... Filip Blahuš Parents managing list of kids and booking event for kidsClosed   Amelia   Updated February 17, 2023 at 6:44am   2 Most recent comment from Marko Davidović:Hello Filip, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Each user can only book for them self. So they would need to create a separate account ... Pires Georges les horaires d'enregistrement sur google et si le clients le change lui sont decaler de -1hClosed   Amelia   Updated February 17, 2023 at 6:43am   2 Most recent comment from Marko Davidović:Hello Pires, Thank you for reaching out to us. When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there ... Motohiro Otaki I want to know what Ameria can and cannot do.Closed Pre-purchase questions for Amelia   Updated February 17, 2023 at 6:42am   2 Most recent comment from Marko Davidović:Hello Motohiro Otaki, Thank you for your interest in our product. 1) to prevent double booking in the same room and at the same time. Yes you can achieve this with pro license  2) Allow customers to ...