Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Giuseppe Granza Show the earliest available date on the calendarClosed   Amelia   Updated February 17, 2023 at 6:38am   2 Most recent comment from Marko Davidović:Hello Giuseppe, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://fea ... Pablo Event short code closed eventsClosed   Amelia   Updated February 17, 2023 at 6:38am   2 Most recent comment from Marko Davidović:Hello Pablo,  Thank you for purchasing Amelia, and for reaching out to us.  You can set to see events in days from the past by adding this JS to the page: window.ameliaBooking = { pastEventsDay ... Georgi Vasilev Can't save custom notificationClosed   Amelia   Updated February 17, 2023 at 6:37am   8 Most recent comment from Marko Davidović:Hello Georgi, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ... jauffrey Surecart integrationClosed   Amelia   Updated February 17, 2023 at 6:36am   2 Most recent comment from Marko Davidović:Hello jauffrey, Thank you for reaching out to us. We do not have such plans at this time. I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Featur ... jean-philippe BLOCH transfer dataClosed   Amelia   Updated February 17, 2023 at 6:36am   2 Most recent comment from Marko Davidović:Hello jean-philippe, Thank you for purchasing our product, and for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Other than cloning your website, there's a ... Eduardo Condes Amelia basic to ProClosed   Amelia   Updated February 17, 2023 at 6:36am   4 Most recent comment from Marko Davidović:Hello Eduardo, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There ar ... Radulescu Costin Ionut do not use premium in wordpressClosed   wpDataTables   Updated February 14, 2023 at 7:09pm   2 Most recent comment from Miloš Jovanović:Hi, Radulescu Thanks for reaching out to us. Sorry for the delay.If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed. - Ple ... Christian Event shows up expanded in listClosed   Amelia   Updated February 14, 2023 at 5:16pm   8 Most recent comment from Uroš Jovanović:Hello Pablo,Thank you for reaching out to us.There is no solution at the moment as this is how it was designed, if you want, we can forward this to our developers for possible customization.Please le ... Oliver Barajas I'd like to know if the platform can do some specific tasksClosed Pre-purchase questions for Amelia   Updated February 14, 2023 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.Please check the following article on what roles there are in Amelia and what permissions each role has.Please let me know if you have any other questions ... Jette Drøger Set up strong authentication - paymentsClosed   Amelia   Updated February 14, 2023 at 2:23pm   7 Most recent comment from Aleksandar Vuković:Thank you for letting me know, Jette!Please feel free to reach out to us if you have any further questions or concerns! Davide IT support - new featureClosed   Amelia   Updated February 14, 2023 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello DavideThank you for reaching out to us.I will have this passed to our developers for possible customization and will let you know as soon as possible.I appreciate your patience. Veljko Update pluginClosed   Amelia   Updated February 14, 2023 at 1:26pm   2 Most recent comment from Marko Davidović:Hello Veljko, Thank you for reaching out to us.This is due to your WordPress settings. Amelia has automatic update option but this needs to be set in your WordPress for Amelia and for other plugins.In ... Mike McClellan Dark themeClosed Pre-purchase questions for Amelia   Updated February 14, 2023 at 1:20pm   2 Most recent comment from Marko Davidović:Hello Mike, Thank you for your interest in our product.We do not have a theme, but you can customize your booking form in customize section like thisPlease note that some of the option and booking for ... Karen Statner Access to customer panelClosed   Amelia   Updated February 14, 2023 at 1:14pm   2 Most recent comment from Marko Davidović:Hello Karen, Thank you for reaching out to us. If it works for other users and not for some of them then they have issue with the credentials. Please ask them to reset the password and to check if th ... Nael Les modifications effectuées depuis le panel employé ne sont pas prisent en compte.Closed   Amelia   Updated March 6, 2023 at 2:13pm   3 Most recent comment from Marko Davidović:Hello Nael,There has been a little delay but it should be released in the next couple of days. We apologize for the inconvenience.We wish you all the best. Have a nice day.