As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rizwanul Outlook calendar not workingClosed   Amelia   Updated February 25, 2025 at 6:50pm   3 Most recent comment from Rizwanul:Hi,How can I see my client phone number in my outlook calendar.Only email addis showing there. Cheryl customer passwordClosed   Amelia   Updated February 20, 2024 at 5:20pm   18 Most recent comment from Uroš Jovanović:Hello Cheryl,Thank you for reaching out to us.Please note that your license has expired and been canceled and thus is not visible in your account.If you wish to keep using Amelia nad have premium supp ... Jack Evangelides FeaturesClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 4:14pm   2 Most recent comment from Uroš Jovanović:Hello Jack,Thank you for reaching out to us.Thank you for your inquiry regarding the features for your appointment-based sports center business. We're pleased to inform you that most of the feat ... Henriette Stripe - showing creditcard information when bookingClosed   Amelia   Updated February 20, 2024 at 3:17pm   4 Most recent comment from Stefan Petrov:Hello Henriette,Understandable, but, unfortunately,  it can't be edited. Amelia only has integration with Stripe, there are no options to change the appearance.Please feel free to search throug ... montaigne olivier Ajout rendez-vous manuellementClosed   Amelia   Updated February 20, 2024 at 2:35pm   2 Most recent comment from Uroš Jovanović:Bonjour Montaigne, Je vous remercie d'avoir pris contact avec nous et de votre patience. À cet effet, vous pouvez réserver des rendez-vous à partir du forfait sur la page Gérer les forfaits d ... Santiago Villalobos-Gonzalez Activation on WP (AWS) by Plug-inClosed   wpDataTables   Updated February 20, 2024 at 2:34pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.If you don ... Marcin Appointments not sync with Google CalendarClosed   Amelia   Updated February 20, 2024 at 2:02pm   6 Most recent comment from Stefan Petrov:Hello Marcin,Well,  it could be, since the Amelia loading speed mostly depends on the hosting. The slow load can be caused by a lot of things - the number of appointments you have, the number of cu ... Ian Payling calling shortcodeClosed   wpDataTables   Updated February 20, 2024 at 1:59pm   2 Most recent comment from Miloš Jovanović:Hi Ian,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-I will ... Michael Amelia QueryClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 12:03pm   5 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The service providers added in Amelia can be only selected through th ... Paka Monette Custom ChartsClosed   wpDataTables   Updated February 20, 2024 at 11:33am   2 Most recent comment from Miloš Jovanović:Hi Paka,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Victor Nicolai Integration Payment linkClosed   Amelia   Updated February 20, 2024 at 10:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can not you can connect your Stripe account and all payments will go to the same account. So only one account can be used you can not have different a ... Jim Wider Time Zone/Default Country CodeClosed   Amelia   Updated February 20, 2024 at 10:43am   5 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Eunice Carolina fallo con el shortcode de ameliaClosed   Amelia   Updated February 20, 2024 at 10:40am   10 Most recent comment from Marko Davidović:Hello again,We went on your site and created test page we did not delete it so that you can have a look and everything is working As far as we can see there are no issue the new 2.0 booking form also ... Giulio Aprile Calendar setup errorsClosed   Amelia   Updated February 20, 2024 at 9:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to set this for each employee individually in employee modal in work hours.This option allows you to set company-wide working hours and breaks. ... Daniela Using WPForms shortcodes in notificationsClosed   Amelia   Updated February 20, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hello Daniela,You are most welcome.Should you have any other questions, don't hesitate to ask.Have a nice day!