Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Johann Wiebe TreemapClosed   wpDataTables   Updated February 17, 2023 at 9:44pm   2 Most recent comment from Miloš Jovanović:Hi, Johann Thanks for reaching out to us.I am sorry to disappoint you, but currently our developers did not add the Treemap as built-in option for HighCharts.If you wish to see this added in the fu ... Zachary Kann Failure to create tableClosed   wpDataTables   Updated February 17, 2023 at 9:24pm   4 Most recent comment from Miloš Jovanović:Hi, Zachary Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we also had our National Holiday. I am sorry ... Tony Goedde Indexing searchable dataClosed   wpDataTables   Updated February 17, 2023 at 8:31pm   4 Most recent comment from Miloš Jovanović:Hi, Tony.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Gernot Rominger resize image in the master detail pageClosed   Master-Detail Tables for wpDataTables   Updated February 17, 2023 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi, Gernot Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Syed Omar Removing "All" from dropdown in tablesClosed   wpDataTables   Updated February 17, 2023 at 6:52pm   4 Most recent comment from Miloš Jovanović:Hi, Syed Apology for this late reply, we had our National Holiday.You're very welcome. I am happy to help.As you know, please don't hesitate to reach out to us with new tickets whenever y ... Georgi Vasilev Not working since updating to latest versionClosed   Amelia   Updated February 17, 2023 at 2:56pm   11 Most recent comment from Uroš Jovanović:Hello Georgi,You could reach out to them and tell them that the database is not being updated if there is a new field added to one of the tables in the database.Please let me know if you need further ... Casper Critical Bug: Booking not added to cartClosed   Amelia   Updated February 17, 2023 at 2:53pm   8 Most recent comment from Uroš Jovanović:Hello Casper,Can you reach out to your hosting provider to assist you with this as there seems to be some security measure that blocks the event from being added to the cart?Looking forward to your r ... Abigail "Learn more" for Extras uncollapsed in booking formClosed   Amelia   Updated February 17, 2023 at 1:55pm   2 Most recent comment from Uroš Jovanović:Hello Abigail,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Laura Barton SEOClosed   wpDataTables   Updated February 17, 2023 at 12:51pm   7 Most recent comment from Aleksandar Vuković:Hello Tony.Tables linked to Excel and CSV files are non-server-side tables, so they are crawlable by search engines by default. Manual, imported, and MySQL tables are server-side tables and the searc ... lynob web change wordpress wordClosed   Amelia   Updated February 17, 2023 at 12:47pm   2 Most recent comment from Marko Davidović:Hello lynob, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But since you have a developer license we can send you in mail a source code of Amelia s ... Marek Laskowski Formatting booking formClosed   Amelia   Updated February 17, 2023 at 12:41pm   2 Most recent comment from Marko Davidović:Hello Marek, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is how it was designed and this can not be changed at this time.I'll kindly as ... justin custom dates/times for events or packagesClosed   Amelia   Updated February 17, 2023 at 12:22pm   2 Most recent comment from Marko Davidović:Hello justin, Thank you for reaching out to us.You can do that easily. You set this up in empoyee work hours. So, you set that your employee is working on service A from Monday to Friday and on servic ... Kelly Fidei Multiday eventClosed   Amelia   Updated February 17, 2023 at 10:45am   6 Most recent comment from Uroš Jovanović:Hello Kelly,For that purpose, you can add different tags to each event and then filter different topics for events with the following shortcode:[ameliaevents tag='name'] if you want to show ... Lorenzo Loop loading eventClosed   Amelia   Updated February 17, 2023 at 10:39am   4 Most recent comment from Aleksandar Vuković:Hello again Lorenzo.The issue has been resolved. It turns out that reCAPTCHA was causing it - after we turned it off, it worked fine.Please make sure to use reCAPTCHA v2 and double check the credenti ... Gerhard Reus Delete Customers without Event BookingClosed   Amelia   Updated February 17, 2023 at 10:05am   8 Most recent comment from Aleksandar Vuković:I'll make sure to forward this to our developers, Gerhard.Hopefully, they'll be able to implement the same logic for event attendees, so you will not be able to delete customers that are ad ...