Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

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Public Tickets

Natascha Vantuykom client login with wordpress userClosed   Amelia   Updated February 22, 2023 at 10:16am   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us.We follow our suggestion page and we have implemented dozens of features and options in the last years that were asked form our users. But if some opti ... Naazim LocationsClosed   Amelia   Updated February 22, 2023 at 10:11am   4 Most recent comment from Uroš Jovanović:Hello Naazim,Those two fields are on the same step, but you can put one before the other if you want.Please let me know if you have any other questions. Benedetto Booking systemClosed Pre-purchase questions for Amelia   Updated February 22, 2023 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Benedetto,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is p ... Razvan Ardelean I can't edit the button colorClosed   Amelia   Updated February 22, 2023 at 9:06am   4 Most recent comment from Uroš Jovanović:Hello Razvan,Glad to hear that it works.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that ... Emily Disabling Payment FunctionalityClosed Pre-purchase questions for Amelia   Updated February 22, 2023 at 8:51am   2 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for expressing interest in the Amelia plugin.At the moment, it is only possible to configure different prices for a service based on the duration of the service that the custome ... Chantea Setting HoursClosed   Amelia   Updated February 22, 2023 at 8:34am   2 Most recent comment from Marko Davidović:Hello Chantea, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Cesar Vazquez FunctionalityClosed   Amelia   Updated February 22, 2023 at 7:55am   2 Most recent comment from Marko Davidović:Hello Cesar, Thank you for reaching out to us.In order to change the general colours of the Customer/Employee Panels as well as the text colour; at the moment we don't have a separate setup that ... Roshan Sujeebun the fonts in Amelia Event are not same as per the font in our websiteClosed   Amelia   Updated February 22, 2023 at 7:10am   9 Most recent comment from Marko Davidović:Hello Roshan,We went on your site but we do not see any issues. Whatever font we apply that font shows on the frontYou need to set and change front per booking form like thisMaybe that was the issue.A ... Tim Cramer Plugin LicenseClosed   wpDataTables   Updated February 21, 2023 at 9:20pm   2 Most recent comment from Miloš Jovanović:Hi, Tim If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed. - Please follow the steps explained here,  it is a step-by-s ... Martin Sims Changing the data displayedClosed   wpDataTables   Updated February 21, 2023 at 8:00pm   5 Most recent comment from Miloš Jovanović:Hi, Martin.No problem, i am happy to advise as much as our support can provide.I hope that these informations might help as an idea what might be achieved if your developer modifies one of our dataC ... roman sadowski table functionalityClosed Pre-purchase questions for wpDataTables   Updated February 21, 2023 at 6:49pm   2 Most recent comment from Miloš Jovanović:Hi, RomanFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Michael D\'Onofrio Table Data disappearsClosed   wpDataTables   Updated February 21, 2023 at 4:25pm   2 Most recent comment from Miloš Jovanović:Hello.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Michael D\'Onofrio ADA ComplianceClosed   Powerful Filters for wpDataTables   Updated February 21, 2023 at 4:17pm   2 Most recent comment from Miloš Jovanović:Hi, Carol Thanks for reaching out to us. At this time, unfortunately, we are still not 100% WCAG/ADA compatible, but we plan to do this in the future. We can't say an ETA right now, because our ... Daniel Lewis Can't set chart defaultsClosed   wpDataTables   Updated February 24, 2023 at 7:46pm   11 Most recent comment from Miloš Jovanović:Hi, Daniel.We got advised about this.It seems that the issue is because you are trying to alter the Chart.JS's Chart object.All of our objects are being "generated" in a way that the values are ... Sebastian What happens when a booking in cancelled?Closed   Amelia   Updated February 21, 2023 at 3:13pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.That is right, that is how it works at the moment as the canceled appointments cannot be uncanceled by the customer.Please let me know if you have an ...