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Public Tickets

Cathan Employee ManagementClosed   Amelia   Updated March 2, 2022 at 12:05pm   2 Most recent comment from Marko Davidović:Hello Cathan, Thank you for purchasing our product, and for reaching out to us.You can assign an employee to multiple locations in Amelia now you just have to assign an employee to different locations ... Kevin Translation issueClosed   Amelia   Updated March 2, 2022 at 10:31am   12 Most recent comment from Uroš Jovanović:Hello Kevin,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Josh RefundClosed   Amelia   Updated March 2, 2022 at 10:22am   10 Most recent comment from Uroš Jovanović:Hello Josh,Hope you get your money back shortly.Reach out to us if you have any other questions. Mr Nerijus Bosas White label and competition with BookneticClosed   Amelia   Updated March 2, 2022 at 10:16am   2 Most recent comment from Uroš Jovanović:Hello Nerijus,Thank you for reaching out to us.There are plenty of new features that our developers are working on and those will be implemented with each new release of the Amelia plugin. In regards ... Shawn D Sonnier Changing hostClosed   Amelia   Updated March 2, 2022 at 9:55am   5 Most recent comment from Uroš Jovanović:Hello Shawn,Glad to hear that.Please find the latest version of the plugin attached and provide me with an update if there are any issues with the Amelia plugin after the update. Hannah Recurring EventsClosed   Amelia   Updated March 2, 2022 at 7:21am   4 Most recent comment from Marko Davidović:Hello Hannah,We are glad to hear that you have found a solution. If you have any more questions please feel free to open another ticket. Adrian Removing buffer time for specific appointments?Closed   Amelia   Updated March 1, 2022 at 8:51pm   2 Most recent comment from Uroš Jovanović:Hello Adrian,Thank you for reaching out to us.That workaround is fine, as the change of the buffer time settings will not affect the already-created appointments.Please reach out to us if you have any ... Daniel Pharazijn Last minute discountClosed   Amelia   Updated March 1, 2022 at 6:09pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for reaching out to us.Unfortunately, at the moment, this is not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, a ... Eoin Fleming BookingsClosed   Amelia   Updated March 1, 2022 at 5:48pm   2 Most recent comment from Uroš Jovanović:Hello Eoin,Thank you for reaching out to us.For this purpose, you can use the "Special Days" feature, where you would add the two days that you do not want to show up as available (2nd and 9th March) ... Lisa Appleby Taking payments for manual bookingsClosed   Amelia   Updated March 1, 2022 at 5:23pm   2 Most recent comment from Uroš Jovanović:Hello Lisa,Thank you for reaching out to us.All the appointments created from the back-end or employee panel will have the payment method set on-site. We have a plan to enable other payment methods w ... sylvain Do not allow cancellation of the order by customerClosed   Amelia   Updated March 1, 2022 at 4:30pm   10 Most recent comment from Stanislav Snagovskiy:Dear Customers,In order to don't create a mess, if someone still needs help from our support team, please create new private ticket with your own issue, and we'll help you there, this ticke ... Mikael Import working hours from outlookClosed   Amelia   Updated March 1, 2022 at 3:51pm   2 Most recent comment from Uroš Jovanović:Hello Mikael,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features, as you would have to set the working hours manually.Please feel free t ... Laurent Dani Categories sorting not working anymoreClosed   Amelia   Updated March 1, 2022 at 3:17pm   14 Most recent comment from Stanislav Snagovskiy:Dear Laurent,You are welcome. I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Karen Cleary event booking on AmeliaClosed   Amelia   Updated March 1, 2022 at 2:20pm   5 Most recent comment from Marko Davidović:Hello Karen,We need wp-admin access, access to the database, and a list of people who paid and there are no data in Amelia about them so that we can investigate.If Description and / or MetaData had be ... Robin Tindall Pre prop an appt formClosed   Amelia   Updated March 1, 2022 at 2:06pm   4 Most recent comment from Marko Davidović:Hello Robin,We apologize for the misunderstanding. We logged today in as a Wp user with the subscriber role and all the data has already been entered and cannot be changed. Hopefully, we understood ...