As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Kittipod Nakalertkavee How to setup Attendee List viewClosed   Amelia   Updated July 5, 2022 at 6:07am   2 Most recent comment from Marko Davidović:Hello, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a short video with some additional explanation?Looki ... kamran khan Klarna mollie and UKClosed   Amelia   Updated July 4, 2022 at 8:52pm   2 Most recent comment from Miloš Jovanović:Hi, KamranFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Katherine Starr The package cancel settingClosed   Amelia   Updated July 4, 2022 at 5:12pm   2 Most recent comment from Uroš Jovanović:Hello Katherine,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Lo Hide event sub info capacity and dataClosed   Amelia   Updated July 4, 2022 at 3:53pm   9 Most recent comment from Miloš Jovanović:Hello, LoSorry for all the waiting time.I took me a while to figure this out, but i succeeded.Here is custom CSS you can add to the page with the Event, and this should make the "spots" disappear. .am ... Katrina Service variationsClosed   Amelia   Updated July 4, 2022 at 1:23pm   10 Most recent comment from Miloš Jovanović:Hi, Katrina My apologies for the waiting time.For the "same size", i should have explained this better, sorry about that.I wanted to say that the image has to be the same dimensions, but the size of ... Steve Missing Customisation optionsClosed   Amelia   Updated July 4, 2022 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for reaching out to us.You have settings to customize it in Amelia/customize/global settings/colorsHope this helps.If you have any more questions please open another ticket and ... Celine Laguerre Hide past date on front calendarClosed   Amelia   Updated July 4, 2022 at 1:00pm   2 Most recent comment from Marko Davidović:Hello Celine, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features ar ... Anastacia Can't upload plug in to WordpressClosed   Amelia   Updated July 4, 2022 at 12:57pm   2 Most recent comment from Marko Davidović:Hello Anastacia, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all sta ... robin The New step by step formClosed   Amelia   Updated July 4, 2022 at 12:56pm   2 Most recent comment from Marko Davidović:Hello Robin, We are glad that everything has been resolved. We will close this ticket for you. If you have any more questions please open another ticket and we will gladly help you there.We wish you a ... Kayleigh Reed showing event time on the calendarClosed   Amelia   Updated July 4, 2022 at 12:41pm   2 Most recent comment from Marko Davidović:Hello Kayleigh, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that ... FOUQUET impossibility to book a session on the back officeClosed   Amelia   Updated July 4, 2022 at 12:29pm   6 Most recent comment from Aleksandar Vuković:Hi there.It seems you misunderstood what Uros was trying to tell you.You cannot create a new appointment on top of an existing appointment in the back-end. This is why you cannot create a new appointm ... kamran khan Customer login panelClosed   Amelia   Updated July 4, 2022 at 11:26am   2 Most recent comment from Marko Davidović:Hello Kamran, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that i ... dino Antonioni feedback step by step 2.0 formClosed   Amelia   Updated July 4, 2022 at 11:21am   2 Most recent comment from Marko Davidović:Hello Dino, Thank you for reaching out to us.Thank you for your suggestions I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list whe ... Isabel Lapaz PayPalClosed   Amelia   Updated July 4, 2022 at 11:18am   7 Most recent comment from Miloš Jovanović:Hi, Isabel -We got the feedback from our colleagues and they say that have attempted every possible workaround that we could find, but unfortunately, we were not able to resolve this issue. We use ... Duncan Harding Making ameila a seperate page on my websiteClosed   Amelia   Updated July 4, 2022 at 11:11am   2 Most recent comment from Marko Davidović:Hello Duncan, Thank you for reaching out to us.If you want to have Amelia on a separate page, you need to create a new page in WordPress and place one of the Amelia shortcodes on that page. We are sen ...