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Public Tickets

JDuttlinger Event Booking DeleteClosed   Amelia   Updated February 25, 2022 at 2:45pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.If it has booked 5 times one event, you can delete it in one go, just select the attendees 5 times and delete. If he booked 5 d ... Stine Bjerregaard Failed SMSClosed   Amelia   Updated February 25, 2022 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Stine,Thank you for reaching out to us.There may have been an issue with the SMS service, I can see that the last SMS notification has been sent out, can you please confirm if the issue is still ... Daniel Cragin RefundClosed   Amelia   Updated February 25, 2022 at 2:10pm   2 Most recent comment from [deleted]:Hello DanielSorry to hear that.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund reques ... Carlos Torres MultipriceClosed   Amelia   Updated February 25, 2022 at 1:52pm   6 Most recent comment from Marko Davidović:Hello Carlos,We would love to help but unfortunately, there is no other way with the plugin's built-in features.If you have any more questions please feel free to open another ticket. We wish you ... Darren Frantz package purchased notificationClosed   Amelia   Updated February 25, 2022 at 1:33pm   6 Most recent comment from Marko Davidović:Hello Darren,We have just tested your notification and we couldn't replicate the issue. They work just fine we are sending you a screenshot where you can see that we got an email informing us tha ... Olivier Tilkin Employee working in 2 locationsClosed   Amelia   Updated February 25, 2022 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Olivier,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Ruben Error message during payment using Mollie sandboxClosed   Amelia   Updated February 25, 2022 at 12:26pm   7 Most recent comment from Uroš Jovanović:Hello Ruben,Glad to hear that this helps you.Feel free to contact us if you have any other questions. Yuri Rojas HEEEEELLLLLPPPPPPClosed   Amelia   Updated February 25, 2022 at 11:59am   2 Most recent comment from Marko Davidović:Hello Yuri,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2988491/For future reference, please don't open mu ... Evan FunctionalityClosed   Amelia   Updated February 25, 2022 at 11:31am   2 Most recent comment from Marko Davidović:Hello Evan, Thank you for purchasing our product, and for reaching out to us.Amelia isn't suitable for booking a hotel. The plugin cannot be used for multi-day bookings. It's currently limit ... JDuttlinger Event Booking AutomationClosed   Amelia   Updated February 25, 2022 at 10:47am   2 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching out to us.You can add the attendees from the back-end from the event page.Hope this works for you.Feel free to contact us if you have any other questions. CB Calendar issuesClosed   Amelia   Updated February 25, 2022 at 10:36am   2 Most recent comment from Uroš Jovanović:Hello CB,Thank you for reaching out to us.You could enable the "Use service duration for booking a time slot" option in the Amelia/Settings/General settings page and the time slots will be displayed a ... Gareth John Hailey Logged in User booking under different nameClosed   Amelia   Updated February 25, 2022 at 10:12am   2 Most recent comment from Marko Davidović:Hello Gareth, Thank you for purchasing our product, and for reaching out to us.We understand you but this is designed like this because the vast majority of clients reserve only for themselves with th ... Benjam Fatal errorClosed   Amelia   Updated February 25, 2022 at 9:38am   4 Most recent comment from [deleted]:Hi BenjamUnfortunately, we were not able to log in. Could you check your credentials please? Rina EventsClosed   Amelia   Updated February 24, 2022 at 2:57pm   4 Most recent comment from Uroš Jovanović:Hello Rina,Thank you for providing us with the admin credentials.Unfortunately, there is currently no option to apply the working hours to the creation of the events as the events bypass the working h ... Steven error cronjobClosed   Amelia   Updated February 24, 2022 at 2:47pm   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for purchasing our product, and for reaching out to us.The link that you have sent us it open up a page where nothing can be found like it doesn't exist.You set up cron pr ...