As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tomas Ocadly Accept from emailClosed   Amelia   Updated June 30, 2022 at 1:07pm   2 Most recent comment from Uroš Jovanović:Hello Tomas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Emmanuel MeetMyPsy Coupon RequiredClosed   Amelia   Updated June 30, 2022 at 1:06pm   2 Most recent comment from Marko Davidović:Hello Emmanuel, As we mentioned in the previous ticket, unfortunately, currently, this feature is not built-in Amelia. And what you want can't be achieved at this moment. I'll kindly ask yo ... BFM Mobile Font SizeClosed   Amelia   Updated June 30, 2022 at 12:55pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not recommend changing Amelia's default look. But if you can modify via custom CSS ... Laura Fetherstonhaugh Hide payment tabClosed   Amelia   Updated June 30, 2022 at 11:29am   5 Most recent comment from Marko Davidović:Hello Laura (and Chris),We are glad to see that our clients support each other.It may be possible with some custom coding but we do not recommend it. The booking forms of Amelia are so designed and fi ... Roy Questions about pluginClosed   Amelia   Updated June 30, 2022 at 10:37am   2 Most recent comment from Marko Davidović:Hello Roy, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Lowe Marketing Google calendar APIClosed   Amelia   Updated June 30, 2022 at 9:57am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Amelia does not have a time zone, it inherits a time zone from WordPress. You can read more about that in our article Time Zones with Amelia If your employees ... Mariano Arias Update Amelia to V5.0Closed   Amelia   Updated June 30, 2022 at 9:56am   4 Most recent comment from Uroš Jovanović:Hello Mariano,Thank you for reaching back to us.Our developers are working on resolving this issue, but unfortunately, there is no ETA at the moment.Please let us know if you have any other questions ... Lowe Marketing Manager panelClosed   Amelia   Updated June 30, 2022 at 9:53am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.That is not possible and unfortunately will never be possible. The admin has access to everything on the back end while the employee can only see the appointmen ... IC Concept Specify duration of service based on employeeClosed   Amelia   Updated June 30, 2022 at 9:26am   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please reach out to us if you have any other questions. Duncan Event attendee detailsClosed   Amelia   Updated June 30, 2022 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Duncan,Thank you for reaching out to us.If you are referring to the additional people that a person brings with them to the event, that is currently not possible but we have a plan to include t ... Francesco Sacco Mail notificationClosed   Amelia   Updated June 30, 2022 at 8:48am   4 Most recent comment from Marko Davidović:Hello Francesco,If the test notification work this tells us that everything is working as it should. Please send us the URL of the page where Amelia is for so that we can test. But we advise you to co ... Jean-Paul Messerli add second E-Mail to employeeClosed   Amelia   Updated June 30, 2022 at 7:41am   7 Most recent comment from Uroš Jovanović:Hello Jean-Paul,Glad to hear that.Please reach out to us if you have any other questions. Daniel Dowling Cant select booking day for this monthClosed   Amelia   Updated June 30, 2022 at 7:41am   6 Most recent comment from Uroš Jovanović:Hello Daniel,Unfortunately, it is still the same issue when I try to log into the back-end. Matthias Help in configuring multiple sitesClosed   Amelia   Updated June 29, 2022 at 5:13pm   2 Most recent comment from Miloš Jovanović:Hi, Matthias Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Mikel calendar missing new steb by step booking formClosed   Amelia   Updated June 29, 2022 at 3:40pm   5 Most recent comment from Miloš Jovanović:Hey, Mikel Firstly my sincerest apologies for all the waiting time. We had an unusual number of tickets which has slowed us down immensely. Thank you very much for all your patience. We will do our ...