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Public Tickets

Yves Strick Service and locationsClosed   Amelia   Updated March 4, 2022 at 11:44am   4 Most recent comment from Uroš Jovanović:Hello Yves,Glad to hear that.Feel free to contact us if you have any other questions. sumit Reminder emails for events to employee not workingClosed   Amelia   Updated March 4, 2022 at 11:08am   6 Most recent comment from Marko Davidović:Hello Sumit,We are glad to hear that everything has been sorted out.If you have any more questions please feel free to open another ticket.We wish you all the best. WebDrafter Amelia URL StructureClosed   Amelia   Updated March 4, 2022 at 10:50am   4 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.I have passed this issue to our level 2 support team and will provide you with an update as soon as we have one.Thank you for your patience. Melissa Package Options not ShowingClosed   Amelia   Updated March 4, 2022 at 10:36am   6 Most recent comment from Uroš Jovanović:Hello Melissa,I logged into the back-end of your website and there is actually a packages feature on the services page.Can you please confirm if this is the case from your end as well?Looking forward ... Hanizar Multiple locations for 1 employeeClosed   Amelia   Updated March 4, 2022 at 9:51am   6 Most recent comment from Uroš Jovanović:Hello Arnie,Unfortunately, that is not possible at the moment. We have a plan to add this feature to one of the future updates but at the moment there is no ETA on when this will be implemented.Feel ... Rhonda Jones appointmentsClosed   Amelia   Updated March 4, 2022 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Rhoda,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Arne De Belser Change amelia reminder daysClosed   Amelia   Updated March 4, 2022 at 9:04am   2 Most recent comment from Marko Davidović:Hello Arne, Thank you for purchasing our product, and for reaching out to us.Yes of curse you can, you just need to create a custom notification and then you will be able to set the time period that y ... Armin MailChimpClosed   Amelia   Updated March 3, 2022 at 5:59pm   2 Most recent comment from Uroš Jovanović:Hello Armin,Thank you for reaching out to us.Yes, of course. You can use any automation tool that allows you to integrate other applications with Amelia, but in our documentation, we will explain con ... swan arnoult Issue with one form tagClosed   Amelia   Updated March 3, 2022 at 4:47pm   8 Most recent comment from Uroš Jovanović:Hello Swan, Thank you for providing us with the update.We have passed this issue to our developers and we will provide you with an update as soon as we have one.Thank you for your patience. Christopher Color customizationClosed   Amelia   Updated March 3, 2022 at 3:33pm   2 Most recent comment from Marko Davidović:Hello Christopher, Thank you for purchasing our product, and for reaching out to us.Unfortunately no currently, there is no such feature built-in. Some of those things cant be altered I'm afraid ... Richard LAURENT Email NotificationsClosed   Amelia   Updated March 3, 2022 at 2:17pm   10 Most recent comment from Marko Davidović:Hello Richard,Thank you very much, it means a lot to us. As a small token of gratitude, we are sending you this SMS code 10F84C82.If you have any more questions in the future please feel free to open ... Stefano Petruzzellis Book multiple servicesClosed   Amelia   Updated March 3, 2022 at 1:42pm   2 Most recent comment from Marko Davidović:Hello Stefano, Thank you for purchasing our product, and for reaching out to us.Unfortunately, it is not possible to book multiple services at once except with our package option. You can add extras ... Jimbo Clark events that cross midnightClosed   Amelia   Updated March 3, 2022 at 12:46pm   9 Most recent comment from Uroš Jovanović:Hello Jimbo,I am unable to log into your website, as the username/email seems to be wrong.Which changes have you performed to your Google Calendar exactly?Looking forward to your reply. Rebecca Tully URGENT - CANNOT UPDATE AMELIA DESPITE LICENCEDClosed   Amelia   Updated March 3, 2022 at 9:51am   17 Most recent comment from Uroš Jovanović:Hello Rebecca,Now I can see what issue you are dealing with, unfortunately, I cannot troubleshoot the problem without looking at it. Can you please install the latest version of the plugin that is at ... Michael Hoo custimize color employee panelClosed   Amelia   Updated March 3, 2022 at 9:47am   4 Most recent comment from Uroš Jovanović:Hello Michael,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions.