Good morning, I tried to implement the new Step-By-Step Booking 2.0 function and I realized that the custom date fields do not allow manual entry of the value. This involves serious inconvenience for the end user, as he is forced to use the double arrows to choose the year with consequent difficulty and useless waste of time. Could you please allow you to enter the date value manually as well? Thank you.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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I am not aware that this issue has been reported, but i will check with colleagues - perhaps we already had reports on it.
Can i take a remote look at the WP-Admin?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Good morning,
I tried to implement the new Step-By-Step Booking 2.0 function and I realized that the custom date fields do not allow manual entry of the value.
This involves serious inconvenience for the end user, as he is forced to use the double arrows to choose the year with consequent difficulty and useless waste of time.
Could you please allow you to enter the date value manually as well?
Thank you.
Hi, C.C.D. G.B. Morgagni
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
I am not aware that this issue has been reported, but i will check with colleagues - perhaps we already had reports on it.
Can i take a remote look at the WP-Admin?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
Kind Regards,
Miloš Jovanović
[email protected]
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