As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Devaka Perera configurationClosed   Amelia   Updated July 4, 2022 at 11:06am   2 Most recent comment from Marko Davidović:Hello Devaka, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. You can only have this data in CSV file2. Please check these points: 1. Are these ... Jean-Paul Messerli two clients per employee at same timeClosed   Amelia   Updated July 4, 2022 at 10:20am   2 Most recent comment from Aleksandar Vuković:Hello Jean-PaulSorry for the delay.Unfortunately, we don't offer live support yet.One employee can't be booked for two appointments at the same time, nor if the appointments overlap. If you& ... Naaim PayPal is not workingClosed   Amelia   Updated July 4, 2022 at 10:01am   2 Most recent comment from Miloš Jovanović:Hi, Naaim  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Gila Dávid Woocommerce & Amelia doesnt syncClosed   Amelia   Updated July 4, 2022 at 8:59am   2 Most recent comment from Marko Davidović:Hello Gila Dávid, Thank you for reaching out to us.Amelia has integration with WooCommerce, but you can use Woo coupons only in Woo and you can use Amelia's coupons only in Amelia. We have inte ... David Fox- Translating AmeliaClosed   Amelia   Updated July 4, 2022 at 8:51am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us. You need to save the files in plugins/ameliabooking/languages/YOUR_LANGUAGE/ folder but you need to replace both the .po and the .mo files.These files ... Keith Mason Packages for 'Events'Closed   Amelia   Updated July 4, 2022 at 8:49am   2 Most recent comment from Marko Davidović:Hello Keith, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have such information at the moment, but you can subscribe to our newsletter s ... Giam Note Entries for EmployeeClosed   Amelia   Updated July 4, 2022 at 8:25am   2 Most recent comment from Marko Davidović:Hello Giam, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The note comes under edit appointment and if employees don't have that option enable ... Joe Dolson WCAG: Keyboard AccessibilityClosed   Amelia   Updated July 4, 2022 at 8:13am   4 Most recent comment from Marko Davidović:Hello Joe,We understand and we thank you for your suggestions and don't worry, the ticket has already been forwarded to the appropriate sector. We wish you a pleasant day. Jessica Miller Events Tickets with QR CodeClosed   Amelia   Updated July 4, 2022 at 7:44am   4 Most recent comment from Marko Davidović:Hello David,That would be great and we hope that this suggestion will gather many more votes in order to increase the possibility of it being implemented in the future in Amelia.If you have any more q ... Jean McLain Popup Display Not Working - ElementorClosed   Amelia   Updated July 4, 2022 at 7:36am   6 Most recent comment from Aleksandar Vuković:Hello KaraIt works with the new form as well, we tested it before it was released.Do you have more shortcodes on the page? Are you maybe adding both the old and the new form to the page (we recommend ... Romain Dorrho Add qr code to my formClosed   Amelia   Updated July 1, 2022 at 1:38pm   4 Most recent comment from Miloš Jovanović:Hi, Romain No problem, i am happy to assist or to advise in any way.If you have any other questions, please don't hesitate to reach out to us with a new ticket for any question or issue.Thank y ... Clara Different prices for same eventClosed   Amelia   Updated July 1, 2022 at 1:30pm   4 Most recent comment from Marko Davidović:Hello Clara,As always it was our pleasure. We are glad that we were able to help you. We wish you a lovely weekend. Wim Custom Fields don't show in booking formClosed   Amelia   Updated July 1, 2022 at 11:41am   18 Most recent comment from Aleksandar Vuković:That could be a conflict with something.I can see the direct login link for your website in another ticket, so I'll check it out and respond to you there. Gila Dávid One employee same time multiple LocationsClosed   Amelia   Updated July 1, 2022 at 11:38am   2 Most recent comment from Marko Davidović:Hello Gila, Thank you for reaching out to us. Yes, you can have one employee in multiple locations but not at the same time. Amelia's logic is that one employee can't be in two or more place ... EVRARD AMELIA messaging systemClosed   Amelia   Updated July 1, 2022 at 9:20am   6 Most recent comment from Marko Davidović:Hello Evrard, Yes, the payment method is on-site. We are not familiar with the mail log and we do not know how it works with Amelia. And we can not advise you to rely on them to show you all the info ...