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Public Tickets

Kaushik Queries related to transferring Amelia to another domain & customisationClosed   Amelia   Updated November 8, 2022 at 11:04am   4 Most recent comment from Aleksandar Vuković:Hi again Patrick.While Amelia doesn't have an Export/Import option at the moment (we'll work on that in the future), you would be able to move the employees, customers, services, working hou ... Mark Stubbins Stripe - ZipcodeClosed   Amelia   Updated November 8, 2022 at 8:46am   2 Most recent comment from Marko Davidović:Hi Mark, Thank you for your purchase This input is in Stripe.js library and that library handles all related to this input. I think when you enter the card number from UK for example, it will reco ... Adrian couponClosed   Amelia   Updated November 8, 2022 at 8:39am   2 Most recent comment from Marko Davidović:Hello Adrian, Thank you for reaching out to us.Our coupons can be set and sent automatically in our notifications after the customer schedules X number of appointments or you can give on some other wa ... Elisabeth Which are the conflicting Amelia user roles?Closed   Amelia   Updated November 8, 2022 at 8:14am   2 Most recent comment from Marko Davidović:Hello Elisabeth, Thank you for reaching out to us.All roles are conflicting because every role has different permission and they should not be mixed. Also if you do the test booking please do it from ... Emmanuel MeetMyPsy Whatsapp integrationClosed   Amelia   Updated November 9, 2022 at 9:47pm   7 Most recent comment from Stanislav Snagovskiy:Dear Emmanuel, Our developers isolated the bug, and they'll add it to their queue for fixing. Unfortunately, we don't have an ETA on when the fix will be available but keep an eye on our ch ... Josh Plaut NotificationsClosed   Amelia   Updated November 7, 2022 at 9:52pm   4 Most recent comment from Stanislav Snagovskiy:Dear Josh, You are welcome, Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on ... Ambert van Unen Wrong date in eventsClosed   Amelia   Updated November 7, 2022 at 9:04pm   6 Most recent comment from Stanislav Snagovskiy:Dear Ambert,Thanks for the info,Please check the credentials provided, I can not log in to the backend:Look forward to your reply.Have a nice day! Adrian Reich Google Fonts using lokal - but Amelia loads anytime some from Google ServerClosed   Amelia   Updated November 7, 2022 at 6:01pm   2 Most recent comment from Uroš Jovanović:Hello Adrian,You can use another server by choosing Custom Font in Amelia/Customize section. You don't have to use Google Fonts. You can also download the font pack and load them on your server, ... Kelly Fidei pricing for eventsClosed   Amelia   Updated November 7, 2022 at 5:10pm   6 Most recent comment from Uroš Jovanović:Hello Kelly,Glad to be able to assist you.Please let me know if you have any other questions. Stephanie Di Bartolo Packages in Amelia ProClosed   Amelia   Updated November 7, 2022 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Stephanie,Thank you for reaching out to us.Unfortunately, the extras cannot be used when the service is inside of the package.Hope this helps you.Please let me know if you have any other questi ... Mark Stubbins SMS Messages not workingClosed   Amelia   Updated November 7, 2022 at 1:09pm   8 Most recent comment from Marko Davidović:Hello Traci (and Mark sorry if we have disturbed you), We do the ticket in order in which day come in. As soon as your ticket pop up my colleagues will respond to it. And as far as I can see in the s ... lynob web user roleClosed   Amelia   Updated November 7, 2022 at 1:03pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.We do have the plan to include this feature in one of the future updates, but it is not possible at the moment.Please let me know if you have any other questions ... Carles Employee, descriptionClosed   Amelia   Updated November 7, 2022 at 12:56pm   2 Most recent comment from Marko Davidović:Hello Carles, Thank you for reaching out to us.Unfortunately, currently, this feature is not possible at this time. This is HTML(TinyMCE) editor. He pulls all the buttons from it library and we can no ... David Peters Cancel blocks in scheduleClosed   Amelia   Updated November 7, 2022 at 12:41pm   2 Most recent comment from Marko Davidović:Hello David, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... Jonas Höglund Turn off notification for specific serviceClosed   Amelia   Updated November 7, 2022 at 12:25pm   2 Most recent comment from Uroš Jovanović:Hello Jonas, Thank you for reaching out to us. For that purpose, you could create a custom notification and select for which services you want it to be sent out and then just disable the default "Appo ...