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Public Tickets

Alexandre Salmi New categories and services not showing on front-endClosed   Amelia   Updated November 2, 2022 at 8:39am   6 Most recent comment from Marko Davidović:Hello Alexandre,Thank you a lot for that. This means a lot to us, and you are most welcome. We are here to help in any way we can. If you have any more questions please open another ticket and we wil ... Seth AutofillClosed   Amelia   Updated November 1, 2022 at 10:26pm   4 Most recent comment from Stanislav Snagovskiy:Dear Seth,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to s ... Davian Amelia SMSClosed   Amelia   Updated November 1, 2022 at 12:49pm   10 Most recent comment from Miloš Jovanović:Hi, DavianFirstly my sincere apology for the waiting time.We checked with our developers, and seems we found the root of the issue.We have recently changed the SMS server, so can you please reach out ... David Ciobanu EMail Address FilteringClosed   Amelia   Updated November 1, 2022 at 12:39pm   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features. ... Stephanie Barry Woods Can't use coupon for packagesClosed   Amelia   Updated November 1, 2022 at 12:26pm   2 Most recent comment from Marko Davidović:Hello Stephanie Barry Woods, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At the moment, coupons can’t be assigned to packages, only Services, an ... Peyton Kline include onsite option for paymentClosed   Amelia   Updated November 1, 2022 at 9:08am   2 Most recent comment from Marko Davidović:Hello Peyton, Thank you for reaching out to us.You can set that easily in Amelia settings payments and also you need to enable this option for each service individually in services/edit service/settin ... Jason Uploading Form 5.0 on wordpressClosed   Amelia   Updated November 1, 2022 at 8:34am   19 Most recent comment from Aleksandar Vuković:Hi again Jason. We are not aware of any issues between Amelia and the latest version of Divi editor. We've updated both Amelia and Divi on our development server, so we're using the latest v ... Floris Google Calender sync not workingClosed   Amelia   Updated October 31, 2022 at 7:05pm   10 Most recent comment from Stanislav Snagovskiy:Dear Floris,Thanks for the video explanation provided.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insid ... TONTALE Set up Amelia for different timezone fixed based on browser's settingsClosed   Amelia   Updated October 31, 2022 at 6:52pm   2 Most recent comment from Stanislav Snagovskiy:Hello Tontale, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end ... Toshiaki Sakai About google calenderClosed   Amelia   Updated October 31, 2022 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Toshiaki,Thank you for reaching out to us.For that purpose, you need to set up the %group_appointment_details% placeholder on the Amelia/Settings/Integrations/Google Calendar page.Please let m ... Promsy Célia Notification email - cronClosed   Amelia   Updated October 31, 2022 at 11:18am   10 Most recent comment from Uroš Jovanović:Hello Promsy,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Floris Change text customer panelClosed   Amelia   Updated October 31, 2022 at 11:15am   4 Most recent comment from Marko Davidović:Hello Floris,This should help you. We will close this ticket per your request.If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Hav ... Kyle SMSClosed   Amelia   Updated October 31, 2022 at 10:27am   13 Most recent comment from Uroš Jovanović:Hello Kyle,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Brad Ward Ward Upgrade to 5.4Closed   Amelia   Updated October 31, 2022 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Brad,Thank you for reaching out to us.If you activated the purchase code in Amelia Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, yo ... Francesca Kendall Change of service price from dateClosed   Amelia   Updated October 31, 2022 at 9:36am   8 Most recent comment from Uroš Jovanović:Hello Francesca,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ...