As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jiri Complete reservation via emailClosed   Amelia   Updated February 17, 2023 at 9:23am   4 Most recent comment from Aleksandar Vuković:You're welcome, Jiri.Please feel free to reach out to us if you have any further questions or concerns! Pablo need to display event star time onlyClosed   Amelia   Updated February 17, 2023 at 9:17am   2 Most recent comment from Aleksandar Vuković:Hello Pablo.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Please feel free to search through our feature suggestion page, https://features.wpamelia.com/ ... SANNE Service on specific working hours show invalid dates in slots of front-endClosed   Amelia   Updated February 17, 2023 at 9:08am   17 Most recent comment from Uroš Jovanović:Hello Sanne,That service was not properly added to the working hours of the employee. I added it and it started working fine again.My apologies if I already asked this before, but may I ask you for a ... Giuseppe Granza Hide upcoming events in calendar viewClosed   Amelia   Updated February 17, 2023 at 9:06am   2 Most recent comment from Aleksandar Vuković:Hello Giuseppe.Thank you for reaching out to us.In order to hide the "Upcoming Events", you need to access Amelia/Customize -> Customize 1.0 and select the Event Calendar Booking Form. Then click on ... David Peters Customer addressClosed   Amelia   Updated February 17, 2023 at 9:01am   2 Most recent comment from Aleksandar Vuković:Hello David.The Address custom field cannot be added to Customer details. It is currently linked only to the appointment.Please feel free to search through our feature suggestion page, https://feat ... stephanie Gas Everwest Google CalendarClosed   Amelia   Updated February 17, 2023 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Stephanie,Thank you for reaching out to us.1. By not being sent, are you referring to the time slots not being blocked or the events not being created in Amelia when first being created in Googl ... Irene Giuriato Rescheduling error + UpdateClosed   Amelia   Updated February 17, 2023 at 8:30am   2 Most recent comment from Aleksandar Vuković:Hello Irene.Thank you for reaching out to us.The issue you're describing has been resolved in the latest version of Amelia, so once you update it you'll no longer face this issue.As for the ... lynob web outlock calendar employee syncranitionClosed   Amelia   Updated February 17, 2023 at 8:24am   12 Most recent comment from Uroš Jovanović:Hello lynob and Ray,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. phil Amelia User Control PanelClosed   Amelia   Updated February 17, 2023 at 8:06am   7 Most recent comment from Marko Davidović:Hello Phil,We have set everything up for you. You needed to add the access link to notifications we have done this for you And now customer with click on that link get logged in to the customer panel ... Frank Surget Amelia RegistrationClosed   Amelia   Updated February 17, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Frank, Thank you for reaching out to us. No, Amelia doesn't have a membership feature. Each customer must choose the service for an appointment or event and then they can fill out their dat ... justin loading forms manuallyClosed   Amelia   Updated February 17, 2023 at 6:48am   2 Most recent comment from Marko Davidović:Hello justin, Thank you for reaching out to us. You can show one service if you want with our shortcodes like this for example [ameliabooking service=1] if you want to show the booking form for the s ... Stephen Taylor Appointment slotsClosed   Amelia   Updated February 17, 2023 at 6:48am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us. Unfortunately, no. You would need to delete this appointment when it is called or you need to delete this customer from that appointment. The capacity ... Kalee Events & booking on same pageClosed   Amelia   Updated February 17, 2023 at 6:47am   2 Most recent comment from Marko Davidović:Hello Kalee, Thank you for reaching out to us. The issue could be that you use the old form and the new form on the same page. The old forms use vue2 and the new forms use vue3, and for this reason o ... Paul Aage Aasheim Consfusing search panelClosed   Amelia   Updated February 17, 2023 at 6:44am   10 Most recent comment from Marko Davidović:Hello Paul, Thank you for your advice, we can't promise anything, but we can forward your suggestion to appropriate sector. As for the issue with the booking form, we just got the feedback from o ... Filip Blahuš Parents managing list of kids and booking event for kidsClosed   Amelia   Updated February 17, 2023 at 6:44am   2 Most recent comment from Marko Davidović:Hello Filip, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Each user can only book for them self. So they would need to create a separate account ...