As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Maurizio Di Franco Is it possible to resend a notification email?Closed   Amelia   Updated February 28, 2023 at 8:18am   17 Most recent comment from Aleksandar Vuković:I totally agree with you, Maurizio.This is how Amelia always worked, and honestly, I'm surprised it wasn't brought to our attention earlier.Our developers logged it as a bug and they' ... Zachary Adebanjo Group EmailsClosed   Amelia   Updated February 28, 2023 at 7:05am   2 Most recent comment from Marko Davidović:Hello Zachary, Thank you for reaching out to us.1. Is there a way that the point of contact at my client, my employee and myself and all receive the email and calendar invitation? - Unfortunately, c ... Christian New Catalog Booking Form 2.0Closed   Amelia   Updated March 1, 2023 at 10:38am   15 Most recent comment from Uroš Jovanović:Hello Christian,On this page https://vasilescu.pro/trial/ something is adding hash on our script tag: and this is the reason why new forms don't work. We tried to exclude our plugin from 2 of y ... Francesca Kendall Calendar not displayingClosed   Amelia   Updated February 27, 2023 at 2:08pm   23 Most recent comment from Uroš Jovanović:Hello Francesca,As you can see, once I changed the theme, the event calendar form starts displaying fine.Please let me know if you have any other questions. Patrick Mayr Resources ManagementClosed   Amelia   Updated February 27, 2023 at 12:26pm   2 Most recent comment from Marko Davidović:Hello Patrick, I'm afraid that we didn't quite get what you want to achieve exactly.But we will try to help as best as we can. You can create 1 resource and you can assign it to several serv ... Web Impian HPOS CompatibilityClosed   Amelia   Updated February 27, 2023 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Amelia is designed to work with WooCommerce, not its add-ons, so integration with this (or any other extension) is not confirmed, and we can't guarantee tha ... Gordon Steel Change Events Calendar view back to List viewClosed   Amelia   Updated February 27, 2023 at 11:03am   4 Most recent comment from Uroš Jovanović:Hello Gordon,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Jérémy Comment personnaliser un pluginClosed   Amelia   Updated February 27, 2023 at 10:49am   4 Most recent comment from Uroš Jovanović:Hello Jeremy,Please try the following CSS and let me know if that worked for you: .amelia-v2-booking #amelia-container .am-fs__ps-popup__heading {    display: none !important;}.amelia-v2-booking #a ... Lucas button linkClosed   Amelia   Updated February 27, 2023 at 10:37am   4 Most recent comment from Uroš Jovanović:Hello Lucas,At the moment, this is the only option to create a popup in Amelia.Using Amelia in Elementor PopupPlease let me know if you have any other questions. Marilyn Tran How to add mandatory custom fields when people book apointmentsClosed   Amelia   Updated February 27, 2023 at 10:30am   2 Most recent comment from Uroš Jovanović:Hello Marilyn,Thank you for reaching out to us.1. For that purpose, there is a "Mandatory" button that will set the custom field as mandatory on the front end.2. If the "Any employee" option is chose ... Abdessamad Bribich adding domainClosed   Amelia   Updated February 27, 2023 at 10:24am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for purchasing the Amelia plugin.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Temper Can we have the same email address for two or more customersClosed   Amelia   Updated February 27, 2023 at 10:14am   12 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please let me know if you have any other questions. John Merriman Variable length of slotsClosed   Amelia   Updated February 27, 2023 at 9:49am   8 Most recent comment from Uroš Jovanović:Hello John,You will receive your money back in the next couple of days.Please let me know if you have any other questions. Siggi custom field numberClosed   Amelia   Updated February 27, 2023 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello Siggi,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Andrew Google Calendar SyncClosed   Amelia   Updated February 27, 2023 at 9:43am   2 Most recent comment from Uroš Jovanović:Hello Andrew,If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrations/Google Calendar and make sure ...