Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Chris Draper API / Developer HookClosed   Amelia   Updated December 10, 2021 at 1:22pm   2 Most recent comment from Uroš Jovanović:Hello Chris, Thank you for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience ... Andreas Myklebust Plugin conflictClosed   Amelia   Updated December 10, 2021 at 1:01pm   6 Most recent comment from Uroš Jovanović:Hello Andreas, This is currently under investigation by our developers that are looking into it. We will provide you with an update once it has been worked out what causes this issue to occur. Thank y ... Joao Notifications not for the EmployeeClosed   Amelia   Updated December 10, 2021 at 12:37pm   2 Most recent comment from Stanislav Snagovskiy:Hello Joao, Thank you for reaching out to us. Please deactivate Amelia, clear cache, activate Amelia, clear cache again, and check if emails to the employee are still in English. If that doesn't ... Ashley Whitehair Static Time SlotsClosed   Amelia   Updated December 10, 2021 at 11:13am   6 Most recent comment from Marko Davidović:Hello Ashley,You can add suggestion on this page if you wish. Unfortunately, there isn't anything else that I can offer you there is no workaround for this.  Features are pushed up on our "to ... Laurence Murrin Time slotsClosed   Amelia   Updated December 10, 2021 at 11:09am   2 Most recent comment from Marko Davidović:Hello Laurence, Thank you for purchasing Amelia, and for reaching out to us.Unfortunately, no currently, there is no such feature built-in in Amelia.Amelia only works in that particular way and it ca ... Elsa Dumoulin SendinblueClosed   Amelia   Updated December 10, 2021 at 10:52am   2 Most recent comment from Marko Davidović:Hello Elsa, Thank you for purchasing Amelia, and for reaching out to us. Currently, there is no such feature built-in in Amelia. We do not have integration with Sendinblue. But you can send automati ... Riccardo Lazzari Import from GettimelyClosed   Amelia   Updated December 10, 2021 at 10:50am   2 Most recent comment from Uroš Jovanović:Hello Riccardo,Thank you for reaching out to us.Unfortunately, Amelia does not have integration with Gettimely.Please feel free to search through our feature suggestion page, and see if someone may b ... Tomoya Shirai About CSV export in "Appointment"Closed   Amelia   Updated December 10, 2021 at 10:09am   6 Most recent comment from Marko Davidović:Hello Tomoya, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. David Paypal ErrorClosed   Amelia   Updated December 10, 2021 at 9:11am   4 Most recent comment from Uroš Jovanović:Hello David, Glad to hear that.Feel free to contact us if you have any other questions. Razvan Popescu Packages section not visible on ProClosed   Amelia   Updated December 10, 2021 at 7:15am   3 Most recent comment from Marko Davidović:Hello Razvan, Thank you for purchasing Amelia, and for reaching out to us.If you cant see package option herePlease clear your website and browser cache and let me know if you still have the same iss ... Caleb Help with double bookingsClosed   Amelia   Updated December 10, 2021 at 12:29am   4 Most recent comment from Aleksandar Vuković:Hello DavidCaleb never responded to this, so we can't say if the issue he faced is the same that you're facing on your site.I just responded to the other ticket you have open, so please res ... Muhammad Afiq Ibrahim Link Zoom not shown at emailClosed   Amelia   Updated December 9, 2021 at 4:38pm   4 Most recent comment from [deleted]:Hi MuhammadThank you for the update, we are glad to hear that If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Peter Pre-Select PurchaseClosed   Amelia   Updated December 9, 2021 at 4:37pm   2 Most recent comment from [deleted]:Hi PeterThank you for reaching out to us.In general, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates. ... Pepy Customers appointments have been cancelled automaticallyClosed   Amelia   Updated December 9, 2021 at 3:45pm   4 Most recent comment from [deleted]:Hi Pepy1. For example: https://chrome.google.com/webstore/detail/malware-url-scanner/ianpniapgjchiheejeipopldaanbjicd This virus & URL scanner is a chrome extension which checks any URL for potenti ... Cheying Customize field with conditionClosed   Amelia   Updated December 9, 2021 at 3:19pm   2 Most recent comment from Uroš Jovanović:Hello Cheying, Thank you for reaching out to us. Unfortunately, this is not available with the plugin's inbuilt features, as the custom fields cannot contain conditional values that could be used ...