Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Góra Edina Important questionClosed   Amelia   Updated December 2, 2021 at 10:13am   3 Most recent comment from Marko Davidović:Hello Góra, Thank you for purchasing Amelia, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual.  ... Pesce Comunica discount priceClosed   Amelia   Updated December 1, 2021 at 9:18pm   2 Most recent comment from [deleted]:Hi PaolaThank you for reaching out to us.We have a coupons feature but there is no specific option that would allow you to add a discounted price.We also have Packages of Services - it is a feature ... Jason Watkins Can't upload it, nowhere to enter on Wordpress plug insClosed   Amelia   Updated December 1, 2021 at 8:58pm   2 Most recent comment from [deleted]:Hi JasonCan you please tell us more about the error? If you are upgrading from basic to pro a different file needs to be installed that contains different code for the premium features, that's wh ... Candice Entressangle Overbooking & employeesClosed   Amelia   Updated December 1, 2021 at 8:44pm   2 Most recent comment from [deleted]:Hi CandiceThank you for reaching out to us.The best solution would be to connect all employees to the same Google calendar so when one time slot gets booked for one employee it will be blocked for al ... Phil Message all my customersClosed   Amelia   Updated December 1, 2021 at 7:28pm   2 Most recent comment from [deleted]:Hi PhilThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fea ... TONTALE Appointment start time issueClosed   Amelia   Updated December 1, 2021 at 7:03pm   2 Most recent comment from [deleted]:Hi TONTALEThank you for reaching out to us.What does the end time say for you? Does it display the same time again or is that shifted by one hour as well? Please check if your WordPress site is set t ... Ted Lui Multi locationsClosed   Amelia   Updated December 1, 2021 at 6:53pm   2 Most recent comment from [deleted]:Hi TedThank you for reaching out to us.You can set up special days for your employees. This feature allows you to configure one or multiple days when the employee’s schedule is somehow different f ... Guneet Star ratingClosed   Amelia   Updated December 1, 2021 at 4:46pm   2 Most recent comment from [deleted]:Hi GuneetThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... Gerard Price Display Removal in Employee PanelClosed   Amelia   Updated December 1, 2021 at 3:34pm   2 Most recent comment from [deleted]:Hi GerardThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.I can explain how to find and copy the selectors you need to use to hide somet ... Etienne Google calendar synchronizationClosed   Amelia   Updated December 1, 2021 at 3:23pm   4 Most recent comment from [deleted]:You are most welcome I am glad to hear that If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  morfi Date Picker default rangeClosed   Amelia   Updated December 1, 2021 at 3:08pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. Thank you for your suggestion we will forward it to our development team.If ... lina tengblad timezoneClosed   Amelia   Updated December 1, 2021 at 3:03pm   2 Most recent comment from Marko Davidović:Hello Lina, Thank you for purchasing Amelia, and for reaching out to us. Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any tim ... pawel Consultant to WP user mapping with multiple rolesClosed   Amelia   Updated December 1, 2021 at 3:00pm   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Lucia License changeClosed   Amelia   Updated December 1, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hi LuciaThank you for reaching out to us.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amel ... Kayleigh Reed Issues with packagesClosed   Amelia   Updated December 1, 2021 at 2:49pm   2 Most recent comment from Marko Davidović:Hello Kayleigh, Thank you for purchasing Amelia, and for reaching out to us. We will try to answer to all of your questions as best as possible but please note when you have questions or issues which ...