my website sells events to people with the help of amelia. It works out great, but I do have a questions regarding a feature of amelia.
Right now I have a lot of events that are co-hosted with partners. So tickets get sold trough amelia on my homepage, but also by my cohost in different ways (e.g. personally with cash or trough non automated e-mail).
Since we still want to have an overview of how many tickets are left we want to use amelia so we don't oversell events. This also works great. I have assigned my co-host an employee account and the right to manually add customers.
The problem arises that we want to know later down the time who sold the ticket because then we know who got the money. Is there any kind of way (for example trough the customer profile that is being manually added) to see which customers are added manually and which ones got sold trough the shop. Or which employee added customers manually.
This would really help because then we would not have to work with multiple systems side by side.
Unfortunately, currently, this feature is not built-in in Amelia. We would love to help but this option doesn't not exist since Amelia is designed in that way that one person is the owner and that has his own employees and they are paid the salary for that. So this scenario is specific and we do not have a workaround for this at this time.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hey there,
my website sells events to people with the help of amelia. It works out great, but I do have a questions regarding a feature of amelia.
Right now I have a lot of events that are co-hosted with partners. So tickets get sold trough amelia on my homepage, but also by my cohost in different ways (e.g. personally with cash or trough non automated e-mail).
Since we still want to have an overview of how many tickets are left we want to use amelia so we don't oversell events. This also works great. I have assigned my co-host an employee account and the right to manually add customers.
The problem arises that we want to know later down the time who sold the ticket because then we know who got the money. Is there any kind of way (for example trough the customer profile that is being manually added) to see which customers are added manually and which ones got sold trough the shop. Or which employee added customers manually.
This would really help because then we would not have to work with multiple systems side by side.
Thanks,
Till
Hello Till,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. We would love to help but this option doesn't not exist since Amelia is designed in that way that one person is the owner and that has his own employees and they are paid the salary for that. So this scenario is specific and we do not have a workaround for this at this time.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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