As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Claduio krug cupon packageClosed   Amelia   Updated February 24, 2023 at 1:54pm   4 Most recent comment from Marko Davidović:Hello Claduio,Unfortunately, currently, this feature is not built-in in Amelia. At this time it is not possible to use coupons with packages. But we plan to implement this option in the next couple of ... Antonia Can't save notificationsClosed   Amelia   Updated February 24, 2023 at 12:17pm   8 Most recent comment from Uroš Jovanović:Hello Antonia,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins t ... Ted Barnett Stripe vs WoocommerceClosed   Amelia   Updated February 24, 2023 at 11:30am   8 Most recent comment from Marko Davidović:Hello Nicholas,Please open your ticket when you have questions. We do not want to disturb other users who have this ticket and there is no need to force them to receive notifications and to read our c ... Michael Booking HoursClosed   Amelia   Updated February 24, 2023 at 11:25am   36 Most recent comment from Uroš Jovanović:Hello Michael,Glad to be able to assist you.Please let me know if you have any other questions. Simona Georgieva Google Calendar integrationClosed   Amelia   Updated February 24, 2023 at 11:17am   4 Most recent comment from Uroš Jovanović:Hello Simona,You can also use the same google calendar for all employees.Please let me know if you have any other questions. TG Dayspa multiple bookingsClosed   Amelia   Updated February 24, 2023 at 10:34am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.We have the plan to implement this in one of the future updates, but there is no ETA on this.Please let me know if you have any other questions. Andreas Jantke Customers and employees get no NotificationsClosed   Amelia   Updated February 24, 2023 at 10:26am   3 Most recent comment from Marko Davidović:Hello Andreas, Thank you for reaching out to us.We are glad to hear everything is fine now and we will close this ticket.If you have any more questions please open a new separate ticket for each quest ... FERNANDO CANTÚ ROCHA no funciona mi app de citas de detiene al guardar informacion de citasClosed   Amelia   Updated February 24, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello FERNANDO, I'm afraid that we didn't quite get what the issue is exactly? We went on your site and we made a booking without any issuesWe wish you all the best. Have a nice day.  Philippe Weickmann ResetClosed   Amelia   Updated February 24, 2023 at 9:46am   2 Most recent comment from Marko Davidović:Hello Philippe, Thank you for reaching out to us.You need to add a customer panel placeholder in notifications like thisHope this helps.Looking forward to your reply.  Alexander Zaostrovsky The drop-down lists (Popper) go beyond the containerClosed   Amelia   Updated February 24, 2023 at 9:35am   6 Most recent comment from Aleksandar Vuković:Oh, OK, Alexander, you're right - I can replicate the behavior by changing the number of time slots offered.I'll check with our developers if they can fix it for one of our upcoming updates ... Roshan Sujeebun Cannot update recurring event when tag is added/updatedClosed   Amelia   Updated February 24, 2023 at 8:42am   6 Most recent comment from Uroš Jovanović:Hello Roshan,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins t ... Murray Grainger Working hoursClosed   Amelia   Updated February 24, 2023 at 8:42am   3 Most recent comment from Uroš Jovanović:Hello Murray,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Lennart B Two question frontend bookingviewClosed   Amelia   Updated February 24, 2023 at 8:40am   15 Most recent comment from Uroš Jovanović:Hello Lennart,Thank you for your patience.Please let me know if you have any other questions. Daniela Employee panel functionalitiesClosed   Amelia   Updated February 24, 2023 at 8:38am   10 Most recent comment from Aleksandar Vuković:You're welcome, Daniela.Please feel free to reach out to us if you have any further questions or concerns! Patrick Guillaume customer panelClosed   Amelia   Updated February 23, 2023 at 7:34pm   14 Most recent comment from Uroš Jovanović:Hello Patrick,Glad to be able to assist you.Please let me know if you have any other questions.