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Public Tickets

[email protected] Booking processClosed   Amelia   Updated December 28, 2022 at 11:09am   2 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Customers must confirm or enter their data so that appointment can be made with that pieces o ... Karen Deposit Payments set-up in Amelia not reflecting in wocommerceClosed   Amelia   Updated December 28, 2022 at 10:32am   6 Most recent comment from Uroš Jovanović:Hello Karen,Thank you for clearing that up.That is how it works at the moment, as Amelia only transfers the payment amount to the WooCommerce checkout, and WooCommerce deals with the rest of it.To ad ... Stephen Taylor Lost access to Pro features after updateClosed   Amelia   Updated December 28, 2022 at 9:51am   8 Most recent comment from Uroš Jovanović:Hello Stephen,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... Blaise auto approve appiontmentsClosed   Amelia   Updated December 28, 2022 at 9:39am   14 Most recent comment from Uroš Jovanović:Hello Blaise,Thank you for providing me with an update.The issue was that the employee settings for the employee had a minimum capacity of 100 for that service.My apologies if I already asked this ... Fabiaan Event Structured DataClosed   Amelia   Updated December 28, 2022 at 9:33am   2 Most recent comment from Marko Davidović:Hello Fabiaan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have integration with Event Schema Markup. I'll kindly ask you to add ... kimberly Van Borkulo EventsClosed   Amelia   Updated December 28, 2022 at 8:59am   2 Most recent comment from Marko Davidović:Hello kimberly, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Randy Soare Direct Event Registration URLClosed   Amelia   Updated December 28, 2022 at 8:55am   2 Most recent comment from Marko Davidović:Hello Randy, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feature ... David Amelia conflicts with Hide My WP GhostClosed   Amelia   Updated December 27, 2022 at 4:25pm   2 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.Thank you for providing us with this information, I will have this forwarded to our developers and hope that the conflict will be resolved soon.Please let ... Mike Simmons problem with calendar in iOS phonesClosed   Amelia   Updated December 27, 2022 at 3:09pm   9 Most recent comment from Uroš Jovanović:Helo Mike,For that purpose, you need to increase the working periods of the employee to match the duration of that service (4h). For example, instead of 16:00-18:00, set it to 16:00-20:00.Please let m ... Francesca Kendall User rolesClosed   Amelia   Updated December 27, 2022 at 2:02pm   8 Most recent comment from Uroš Jovanović:Hello Francesca,This is the one that gives permission to the user to create customers:amelia_write_customersPlease let me know if you have any other questions. BOUKHENNOUS CHERIF Fichier jointClosed   Amelia   Updated December 27, 2022 at 1:59pm   4 Most recent comment from Uroš Jovanović:Hello Cherif,Thank you for reaching back out to us.For that purpose, you need to add the corresponding custom field to the employee notification template.Hope this helps you.Please let me know if you ... Thomas Strobl Label Translation (employee, service)Closed   Amelia   Updated December 27, 2022 at 1:06pm   4 Most recent comment from Uroš Jovanović:Hello Thomas,Glad to hear that you managed to resolve this.Please let me know if you have any other questions. kris Waiting for Payment after purchase of an eventClosed   Amelia   Updated December 27, 2022 at 1:05pm   6 Most recent comment from Uroš Jovanović:Hello Kris,Thank you for that.I tested it out with the sandbox credentials and I was able to book the event via PayPal.Can you check if the live client ID and live secret values are correct and also ... Alejandro Ramírez On site cleaning servicesClosed   Amelia   Updated December 27, 2022 at 11:42am   2 Most recent comment from Uroš Jovanović:Hello Alejandro,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Kory timeZone DB ValueClosed   Amelia   Updated December 27, 2022 at 11:32am   7 Most recent comment from Uroš Jovanović:Hello Kory,Thank you for reaching back out to us.Unfortunately, there is currently no such option, the customer would need to book the appointment from the front end for the time zone to be updated t ...