Hi, I would like to know if Amelia allows the operator to book an appointment for a client. I tried to test it by entering the dashboard as an operator and booking an appointment for a customer, but then when I enter the customer dashboard I see the appointment but I can't figure out where to pay. I attach a screen. So my question is: if the operator makes an appointment, how does the customer pay?
Hi, I would like to know if Amelia allows the operator to book an appointment for a client. I tried to test it by entering the dashboard as an operator and booking an appointment for a customer, but then when I enter the customer dashboard I see the appointment but I can't figure out where to pay. I attach a screen. So my question is: if the operator makes an appointment, how does the customer pay?
Attached files: Schermata 2023-02-21 alle 10.38.01.png
Hello Giorgia,
Thank you for reaching out to us.
The payment for the customer when the appointment is made from the back end or by the employee is treated as an on-site payment.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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